Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,220 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i just send for my first purchased i know that it won't be any problems because you guys are the best keep up the good work. L.O.L MARY,DILLON”

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Posted 2 years ago

Thanks for posting Mary, and for your lovely comments too. Please check your emails as I have sent you a private message with an update about your order.

Posted 2 years ago

“I purchased two framed pictures from Media storehouse Wo:26413874 ,Batch: 3194256 and returned one picture back to your company per your return policy instructions using the original package on 4-13-2022. I've tried calling and leaving several messages regarding my refund but no one ever answers the phone or returns any messages. I would like my refund returned as well as the $67.99 it cost me in shipping fees because the ONE picture had to be sent in the original two picture box. . Thank you in advance, Ron Papillon.”

Helpful Report

Posted 2 years ago

Thanks for reaching out here, Ron. The quickest way to reach us is online by contacting our customer service department and providing all the details in the form provided at the Contact Us link at the bottom of the page. I've checked our system but can't find any received messages. Also, our returns department hasn't notified us of the receipt so if you could send the tracking details to sales@mediastorhouse.com, I can check the receipt for you and also process the refund.

Posted 2 years ago

“Really pleased with this card, lovely quality.”

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Posted 2 years ago

Happy to hear you’re pleased with the greeting card and appreciate your business. Thank you for our 5-star review and for choosing Media Storehouse, Josephine.

Posted 2 years ago

“Excellent products and good delivery service.”

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Posted 2 years ago

We are so happy to hear you’re enjoying the puzzles and appreciate your business. Thank you for our 5-star review and for choosing Media Storehouse Australia, Sandra.

Posted 2 years ago

“I would never use this service. I emailed customer service twice with no response for over a week. Finally, they responded to my web page query. I asked for a replacement, but still no progress.”

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Posted 2 years ago

We do value our customers and want to make sure they have a good experience with us and we are sorry to read our service did not meet your expectations. Unfortunately, despite our best endeavours, the original order did get lost in transit however, as we advised separately, a replacement was arranged. The print is already in transit, with complimentary upgraded shipping, so we would expect it to arrive soon but if you need to reach us directly, please send a message to sales@mediastorehouse.com. I hope this explanation helps. Thank you for sharing your thoughts with us, Michael

Posted 2 years ago

“Good value product. Delivered promptly and securely wrapped.”

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Posted 2 years ago

We at Media Storehouse truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you!

Posted 2 years ago

“Excellent service - many thanks.”

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Posted 2 years ago

Our pleasure, Tony. We truly appreciate your business and look forward to serving you again.

Posted 2 years ago

“Very happy with my print I ordered, it was sent carefully and arrived with me rapidly. The quality was excellent and it now hangs on my wall.”

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Posted 2 years ago

We’re happy you’re pleased with your print and service. Thank you for our 5-star review, Nicholas.

Posted 2 years ago

“I purchased a picture of Supermarine Spitfire 2 / II. The image displayed on the web site shows the plane with propeller and tail. When i received the framed version the propeller and tail and hidden behind the matt. This now detracts from the overall image and hardly makes it recognisable. I do not understand how a professional company would think to cut of image details.”

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Posted 2 years ago

Thank you for sharing your feedback with this community. We have also received a direct message about this. The details are being reviewed internally and we will send a direct reply as soon as we have an update for you.

Posted 2 years ago

“Have purchased my second map poster from Media Storehouse. Such high quality from these custom maps. I could not be happier with my purchases.”

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Posted 2 years ago

We are happy to hear you enjoy our Map collections. We appreciate your positive feedback, and are grateful to have you as a Media Storehouse customer, Nina.

Posted 2 years ago

“I thought the picture itself, before the frame was going to be 22'x32' turns out no, the was the outside dimensions of the frame, picture with frame is smaller than I wanted. disappointed with the size.”

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Posted 2 years ago

We do product illustrations and lots of other information about our products for customers. This includes dimensions in the specifications, which can be found in the info tab underneath each product. If you do not wish to keep the print you may of course return it as we do offer a 30 return guarantee. If this is your preferred option please let us know by sending a message to sales@mediastorehouse.com and we will send the return instructions right away. Sorry, the framed print didn't meet your expectations but hope this explanation helps. Thank you for sharing your thoughts with us, Byron.

Posted 2 years ago

“Good quality used book, sent promptly with good communication. Thanksi.”

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Posted 2 years ago

Thanks, John. We’re thrilled that you were pleased with the greetings card, and that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Posted 2 years ago

“Got this puzzle for a friend and am delighted with the quality and delivery, thanks.”

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Posted 2 years ago

We appreciate your business, Clare. Thank you for posting this review, and for choosing Media Storehouse for the special puzzle gift.

Posted 2 years ago

“Arrived promptly and in good condition”

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Posted 2 years ago

Good news! We are grateful to have you as a Media Storehouse customer. Thank you for posting.

Posted 2 years ago

“Brilliant puzzle! Much better this time as the image ( Flying Scotsman) was larger. The only difficulty was the amount of dark pieces, it made it difficult to complete but, the challenge was worth while!”

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Posted 2 years ago

Thank you for leaving a great review. Congratulations on building the puzzle too! We hope you had fun.

Posted 2 years ago

“Excellent and speedy service. Jigsaw puzzle has not yet been used, it is a gift but looks very good”

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Posted 2 years ago

Thanks so much for your puzzle gift order and feedback too. We look forward to your next visit with us!

Posted 2 years ago

“Ordered two jigsaws as presents for my Mother-in-Law. Easy to order, dispatched quickly with tracking and really good quality. I am sure she will love them!”

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Posted 2 years ago

We’re thrilled that you were satisfied with our puzzle and service. Your feedback is appreciated, and we hope to be of help again soon! Thanks, Joanne.

Posted 2 years ago

“Got my lovely print very fast and it’s now framed and on wall good service from these people.”

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Posted 2 years ago

We are so happy to hear you enjoying framed print and appreciate your business. Thank you for the 5-star review and for choosing Media Storehouse.

Posted 2 years ago

“The pictures I bought were of me and my mates, taken unknown to us in 1976 and were brilliant, just what I wanted.”

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Posted 2 years ago

Thanks so much for your positive feedback and good vibes, David. We’re happy that you found these special prints in the Mirrorpix collection and we hope to see you again soon!

Posted 2 years ago

“Excellent items received quickly and safely”

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Posted 2 years ago

We are thrilled to see the positive feedback. Thank you for choosing Media Storehouse.

Posted 2 years ago

Media Storehouse Ltd is rated 4.7 based on 3,220 reviews