Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,206 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect card for my retiring milkman. Good quality and delivered as expected. Very satisfied.”

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Posted 7 months ago

Thank you so much, Barbara, for your 5-star rating! We specialise in unique, niche, and special items that you won't find anywhere else and take pride in providing good quality products that are delivered as expected. Thank you again for choosing Media Storehouse Ltd, and we look forward to serving you in the future!

Posted 7 months ago

“The 2 black & white prints I received were just what I wanted & look really good framed & hung in my hall. I was impressed with the service from ordering to quick delivery. Thank you”

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Posted 7 months ago

Thank you so much for posting this 5-star review Barbara! We are delighted to hear that the two black & white prints were exactly what you had in mind and that they look stunning when framed and displayed in your hall. We take immense pride in providing our customers with top-notch service, from the moment they place their order to the swift delivery of their items. It brings us great joy knowing that we were able to meet your expectations and deliver a positive experience. Once again, thank you for your kind words and we look forward to your next visit.

Posted 7 months ago

“The framed poster came on time , well packaged & in perfect condition. I didn't give five stars because I felt that an item at that price [149.99] should have contained equipment to hang the picture more securely not a flimsy tin hook.”

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Posted 7 months ago

Thank you for your feedback! We're glad to hear that your framed poster arrived on time, well-packaged, and in perfect condition. We use sawtooth hangers because they allow for precise adjustments to ensure your framed print hangs level. Additionally, they are designed to distribute the weight of the frame evenly, which helps to prevent damage to both the frame and the wall. However, we understand that some customers may prefer different hanging equipment, and we will take your feedback into consideration for future improvements. Thank you for bringing this to our attention, and we appreciate your business Mary!

Posted 7 months ago

“Beautiful card for my sons birthday. Prompt delivery !”

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Posted 7 months ago

We’re happy you’re pleased with our products and service. Thank you Bobbie.

Posted 7 months ago

“The Vintage customised Card I bought for my Grandson. Was Excellent ! . Received On time and well produced .i highly recommend using this company Ruth”

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Posted 7 months ago

Thank you, Ruth, for your lovely feedback! We're thrilled to hear that you loved the vintage personalised card for your grandson. We appreciate your recommendation and look forward to serving you again!

Posted 7 months ago

“|Recipient of this present was delighted.”

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Posted 7 months ago

Thanks for choosing Media Storehouse for your puzzle gift and for leaving a lovely review, Michael.

Posted 7 months ago

“Very efficient delivery”

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Posted 7 months ago

“Great selection of prints, great that you can order jigsaws. Have done both and service has been excellent.”

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Posted 8 months ago

Thank you for taking the time to post your feedback, Vivien. We're delighted to hear that you're happy with your latest framed print purchase and that you recommend our products to others too.

Posted 7 months ago

“Very quick postage, extremely happy with my purchase, would definitely recommend”

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Posted 8 months ago

Thank you so much for your five-star rating of your Media Storehouse photo print Stephen. We sincerely appreciate your support and recommendation too and look forward to your next visit with us!

Posted 8 months ago

“Excellent service. Fabulous quality. Picture looks great.”

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Posted 8 months ago

Thank you, Annie, for the 5-star rating you gave the photo print. We are delighted to hear that you found our service excellent and the quality of our products fabulous. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 8 months ago

“I found the service offered by Media Storehouse to be very professional and the presentation of purchased article second to none------well done.”

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Posted 8 months ago

It's great to hear that you found our service to be very professional and were impressed with the presentation of the photo print. We strive to provide top-notch service and deliver exceptional products, so your feedback means a lot to us. Thank you for choosing Media Storehouse Australia and we look forward to serving you again in the future, Phillip.

Posted 8 months ago

“Always prompt and well packaged.”

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Posted 8 months ago

Thank you so much for awarding a five-star rating for the fine art prints purchased, Jonathan! We are delighted to hear that our prompt delivery and careful packaging have met your expectations. It is our utmost priority to ensure that your experience with us is not only efficient but also enjoyable from start to finish. Thank you again for choosing Media Storehouse Ltd. We look forward to serving you in the future!

Posted 8 months ago

“Good products, delay with the shipment (not dependet from Media Storehouse)”

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Posted 8 months ago

Regarding the delivery delay; international deliveries can take longer due to the process of passing through local government customs checks. Sometimes, packages are subjected to additional inspections, which can cause delays beyond our control. Please accept our apologies for any inconvenience caused. Thank you for leaving a review Luca and for choosing Media Storehouse for your photo puzzle.

Posted 8 months ago

“Very good quality product which arrived quickly”

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Posted 8 months ago

Thank you for your 5-star rating for the greeting card you ordered Joanna. We look forward to welcoming you back to Media Storehouse in the future.

Posted 8 months ago

“Ordered a Birmingham street sign as a retirement gift , the sign being the road of the office he had worked in . Framed it ,looks great”

Helpful Report

Posted 8 months ago

We are delighted to have been able to assist you in ordering a Birmingham street sign photo print. Thank you for choosing Media Storehouse for your persoanlised retirement gift. We look forward to welcoming you back in the future, Elizabeth.

Posted 8 months ago

“I was very satisfied with the card. But was disappointed that it was posted in a plain envelope with no protection. This resulted in a small crease in the card which could have been avoided with a tough postage envelope.”

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Posted 8 months ago

We're glad to hear that you were very satisfied with the greetings card, but we apologise for any disappointment caused by its packaging. We'll certainly take your feedback into consideration and strive to ensure better protection for future shipments to prevent any creasing. Thank you for bringing this to our attention.

Posted 8 months ago

“We ordered a 30 x 20cm print and purchased a frame of those dimensions accordingly. The print paper was that size, but the print was not. There were very large white margins around the print and it looked terrible in our frame. The envelope was bent when the print arrived and the print was damaged as a result. I took photos of the envelope and the damaged print, but because our order was not of great monetary value, we decided not to pursue the matter. After about a week, after no post-purchase contact from Media Storehouse, I deleted the pictures from my phone. Some purchases are just best made in person.”

Helpful Report

Posted 8 months ago

We sincerely apologise for the inconvenience and disappointment you experienced with your recent print Regarding the layout, we recommend that customers check the product descriptions and any associated images before making a purchase. When image files have a different shape than the chosen paper size, as in this instance, we offer two print options: printing the entire image with margins or cropping the image to fill the paper without margins. Customers can select either option based on their preference and your print was manufactured perfectly according to your order specifications. Additionally, we want to assure you that we follow standardised packaging procedures and take utmost care in securely packing our products to ensure they arrive safely. While this is generally effective, we do rely on our carriers to handle the packages with the same level of care. Your decision not to pursue the matter further is respected, but please know that we take all customer feedback seriously and strive to continuously improve our services. Once again, we sincerely apologise for any inconvenience caused, and thank you for sharing your thoughts with us and this community, Deborah.

Posted 8 months ago

“Order received promptly. Well packaged Exactly as expected”

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Posted 8 months ago

Thank you for your 5-star rating of Media Storehouse Ltd! We pleased to hear that your mounted prints were received promptly and that they were well packaged, Kristine. We look forward to your next visit with us!

Posted 8 months ago

“Good clear photo. Well packaged and arrived quickly.”

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Posted 8 months ago

Thank you for leaving a 5-star review and for choosing Media Storehouse for your photo print, Lynne.

Posted 8 months ago

“Really good company. Will definitely buy from again. Quality product well packaged and promptly delivered. Reall good service. Thanks!”

Helpful Report

Posted 8 months ago

We are delighted that you found our company to be really good, and that you will definitely buy from us again. It's also good to know that you were impressed with the quality of our greetings card, as well as the careful packaging and prompt delivery. Thank you so much for your 5-star rating of Media Storehouse Ltd. Andrew!

Posted 8 months ago

Media Storehouse Ltd is rated 4.7 based on 3,206 reviews