Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,221 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,221 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only just received my jigsaw after over 3 weeks of waiting..very vague on the phone and don't email you to let you know what's going on!”

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Posted 4 years ago

All our puzzles are custom made and we have been working as fast as we can to safely make, pack and ship orders, taking into account the new Covid-19 workplace practices to care for all staff. This, together with the current high demand for jigsaws, has meant that our shipping times are longer than usual but we do provide estimated shipping dates in the order confirmation emails sent to customers and this order shipped 1 day after that date. Although the situation around the world is evolving, we are determined to do everything we can to remain fully operational. Nevertheless we are sorry that you found our information 'vague' but that may be because, during these challenging times, it is impossible to give guarantees. We do hope this explanation helps and thank you for supporting our business and posting this feedback.

Posted 4 years ago

“Torn packaging and poster upon arrival”

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Posted 4 years ago

Thanks for posting here Julie. We have also replied to the message about this sent to our sales@mediastorehouse.com email address. We do our very best to securely package our products so that they arrive safely and this does happen generally but we do have to rely on our carriers to take care of them on our behalf and we are sorry that this did not happen in this instance. We have arranged a replacement which will be sent as soon as possible. Our sincere apologies for any inconvenience caused.

Posted 4 years ago

“easy check out and purchase system. Nice website. Took a few days to arrive but we are I uncertain /challenging times. Good service. Thanks”

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Posted 4 years ago

“Great service. Prompt dispatch. Very happy thanks.”

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Posted 4 years ago

“Lovely canvas prints, just right for our lounge. Thanks very much indeed!”

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Posted 4 years ago

“Ordered at 630pm and arrived next day by Royal Mail despot lockdown. Amazing!”

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Posted 4 years ago

“I can highly recommend, Very pleased with my purchase - I will definitely buy again from you Thanks again 😊🌈”

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Posted 4 years ago

“Excellent quick delivery and product”

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Posted 4 years ago

“I've ordered twice now - a mug and a mouse mat - both were dispatched quickly and arrived without any trouble. Very pleased with my purchases :)”

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Posted 4 years ago

“Really fast delivery and they email you to say it’s been dispatched, I paid £32 for this St Andrews Jigsaw, it’s a bit on the small side only 400 pieces but we have fun making it I would recommend this site if like me wanting a specific item as it was my husbands birthday gift, I can’t find fault other then the cost is a little high for the size of the item”

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Posted 4 years ago

“Even In a pandemic the item still turned up in good time”

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Posted 4 years ago

“Very good service, despite the difficult circumstances we are all facing in view of the Coronavirus at the moment.”

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Posted 4 years ago

“The wind in the willows card is beautiful, super quality will defiantly order from Media storehouse Ltd again, very pleased, thank you”

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Posted 4 years ago

“A big thank you !! I will definitely ordering again, Arrived in good time - Stay safe & thanks again 🌈😊”

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Posted 4 years ago

“Very easy and clear process to select the right product. Delivery was prompt and goods well packaged”

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Posted 4 years ago

“I received a puzzle I ordered in a timely fashion - all things considered during the pandemic. Thank you!”

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Posted 4 years ago

“Delivered earlier than expected and very pleased with item”

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Posted 4 years ago

“Image quality is excellent. Delivery was a bit slow though.”

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Posted 4 years ago

“Great service, delivery was quicker than expected and product is as described, thanks”

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Posted 4 years ago

“I haven't started the jigsaw I bought from you. I love the choice available.”

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Posted 4 years ago

Media Storehouse Ltd is rated 4.7 based on 3,221 reviews