Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,220 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Media store house by accident. Having searched your stock I found a military advert I'd been looking for for a good while. A good freind now passed away features in it as the main part and I remember the advert from its heyday A very Happy fella. All I can say is keep up the good work.”

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Posted 1 year ago

Thank you for your heartwarming feedback, Peter. We're delighted to hear that you stumbled upon Media Storehouse and were able to find the military advert poster print you had been searching for. We'll do our best to continue providing a wide range of captivating and nostalgic content for our valued customers like you. Thanks again!

Posted 1 year ago

“Good quality products. Good range of subjects and variety of product type. Ordering is straight forward and good delivery. Packaging is substantial. After first purchase made others and looking at more. Recommended.”

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Posted 1 year ago

Thank you for taking the time to share your feedback Phil! It's great knowing that you find our library of images impressive and unique. At Media Storehouse, we are dedicated to curating a diverse and exclusive collection to meet the varied needs of our customers so we're pleased hat we have been able to provide you with the quality and uniqueness you were looking for and we look forward to your next visit.

Posted 1 year ago

“Very easy to set up, and pay with PayPal , arrived quickly, excellent print, very Happy with purchase.”

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Posted 1 year ago

We're delighted to hear that you found our setup and payment process easy, received your order promptly, and are thrilled with the quality of your print – thank you for your positive feedback and we hope to be of help again soon!

Posted 1 year ago

“Red squirrels are one of my favourite animals and need our protection. This professional quality photographic print will be framed for one chosen hospital ward, one five wards, that helped to save my life and supported my health and wellbeing when I needed that extra care, attention, and medical intervention.🦋🧡”

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Posted 1 year ago

Thank you so much, for giving Media Storehouse Ltd a 5 star rating for the photo print, Joss! It means a lot to us. Red squirrels are one of our favourite animals too. We’re so glad to hear your story and proud to be able to contribute to paying homage to the medical teams that helped in your recovery.

Posted 1 year ago

“Media store have an image of myself and my sisters Named Ross Triplets of Aldwick Road My self or my sisters have not given consent for our image of our first day at school to be used and SOLD on your website Explain how this can happen As a family we are not happy As we feel at the age of 61 we are been exploited You are selling a memory that is personal only to us NOT your website”

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Posted 1 year ago

Media Storehouse operates image stores on behalf a wide-range of partners. You can find out more about our products and services on our FAQ page (www.mediastorehouse.com/help.html). If you would like to send the Media ID number of the image, which you will find in the product info tab underneath the product details, to sales@mediastorehouse.com we will pass the inquiry onto the relevant print partner so they can communicate with you directly. Thank you for bringing your concern to our attention, Gillian.

Posted 1 year ago

“I placed a order on December 15 and was told via telephone that I would receive my order on December 22. It’s December 22 and nothing. My attempts to contact them have not been successful. I have left them numerous telephone messages and sent them numerous emails and FB messenger messages and they will not respond. It appears as though they have “ghosted “ me, which is a ominous sign. At this time I have no choice but to conclude I have been scammed. I hope this is not the case, but if walks like a duck, talks like a duck, it is indeed a duck. I will update this most as things evolve.”

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Posted 1 year ago

We would also like to clarify that we did respond to your initial message on December 22nd. However, it's possible that our response might have inadvertently landed in your spam or junk email folder. The delay in responding to subsequent messages the same day was an anomaly, possibly due to the high volume of requests during the busy holiday season, and we regret any inconvenience it caused. All Media Storehouse products are customized, and this involves a meticulous process to craft and prepare each item for shipping. The estimated shipping date mentioned in the order details, December 22nd, was provided as an indication of when the item would be dispatched, not as the delivery date. During the month of December, we experienced a substantial surge in orders, which regrettably led to delays in shipping some orders. Despite our commitment to delivering orders promptly, the high volume and the inherent uncertainties associated with shipping during this busy season have made it challenging for us to guarantee precise delivery dates. We genuinely apologize for any inconvenience this delay may have caused and sincerely appreciate your understanding and patience in this matter. If you have any further questions or concerns regarding your order, please do not hesitate to reach out to us directly. Thank you for sharing your feedback with this community. We value every customer and strive to resolve issues in a timely and efficient manner. We hope this explanation clarifies the order and any misconceptions about our business practices.

Posted 1 year ago

“Fast delivery, good photo poster, please with company and purchase”

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Posted 1 year ago

“Ordered a birthday card with a picture of his idol - Giacomo Agostini at the Isle of Man on. He was thrilled. Great card and service, arrived on time and in perfect condition.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Media Storehouse Ltd! We are glad to hear your recipient was thrilled with their birthday card of Giacomo Agostini at the Isle of Man. We appreciate your feedback and are pleased to hear that your order arrived on time and in perfect condition. Thank you for your support!

Posted 1 year ago

“Good quality prints with quick delivery”

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Posted 1 year ago

Thanks so much for your 5 star rating of Media Storehouse Ltd. We're glad you found our framed print to be of good quality and that your delivery was quick. Your kind feedback mean a lot to us. Thanks again, Simon!

Posted 1 year ago

“Quick delivery and well packaged. Very pleased with product.”

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Posted 1 year ago

Thanks for choosing Media Storehouse for your greeting card and for leaving a 5-starreview, Keith.

Posted 1 year ago

“quality prints,very quick delivery packaged in decent envelopes,thanks”

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Posted 1 year ago

Thank you for our 5-star review and for choosing Media Storehouse. We are delighted that you were pleased with the photo print quality, the very quick delivery, as well as the packaging.

Posted 1 year ago

“Good site for images from golden age of Hollywood”

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Posted 1 year ago

Thank you for leaving a great review, Philip and for choosing Media Storehouse for your Marlene Dietrich photo print. We hope to be of help again soon!

Posted 1 year ago

“The website had lots of choice and was easy to use. My order was delivered on time and was an excellent quality print. I will ordering some prints in the coming days.”

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Posted 1 year ago

Thank you for your wonderful 5-star review, it's greatly appreciated! We're so glad you found our website easy to use with lots of choice, and also that your order was delivered on time and was of excellent quality. We look forward to you ordering more prints with us in the days to come!

Posted 1 year ago

“Very pleased with the speed my order was dealt with. This item arrived in excellent condition which is great as it is an xmas gift”

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Posted 1 year ago

Thank you for sharing your feedback, Mrs Blazey! We're pleased to learn that your Norwich Cathedral jigsaw puzzle order was swiftly processed, reaching you in excellent condition. Knowing that your item arrived in perfect shape for your Christmas gift brings us great joy.

Posted 1 year ago

“Whoever rolled up the print obviously wasn't aware that they were dealing with a $100+ item. Print arrived with dents and creases that fortunately our framer was able to fix. We previously ordered the same print from Art.com for $25. It also came creased but more severely so it couldn't be framed. So I guess we just paid an extra $75 for smaller creases! Don't waste your money on their "fine art" print option - virtually the exact same thing we got from art.com for $25. And they refunded the $25 when I called (and actually got to talk to a live person) to report the damage”

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Posted 1 year ago

We genuinely apologize for the inconvenience caused by the condition in which your print arrived. We understand the disappointment caused by receiving a damaged item, especially when dealing with artwork of substantial value. We take great pride in the quality of our fine art prints, and it is disappointing to learn that your experience did not reflect the high standards we strive to maintain. We have standardised packaging practises in place, and always endeavour to package our products securely to ensure their safe arrival. While cases of transit damage are uncommon, we do rely on our carriers to treat our parcels with care. To assist our quality control team in investigating this matter further and expediting the resolution process, we kindly request your cooperation in providing photo(s) of the issue, including images of the packaging by sending them directly to sales@mediastorehouse.com. This will help us understand the extent of the issue without necessitating an immediate return of the product. Once we receive the photos we will conduct a thorough review to promptly address the situation and provide you with an update. We appreciate your cooperation and attention to this matter and are committed to resolving this issue to your satisfaction. and look forward to receiving the photos Thank you for sharing your feedback with us and this community, Peter.

Posted 1 year ago

“Excellent historical photographic archive (even found one of my own brother racing in the TTs 40 years ago). Can't give 5 stars as there is an ongoing problem with the rigidity of the envelopes used to post photographs.”

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Posted 1 year ago

We greatly appreciate your kind words regarding our high-quality prints and our commitment to prompt delivery. Most importantly, we value your loyalty as a returning customer, Clive. Ensuring the secure delivery of our products is a top priority for us. While we meticulously handle our packages, we acknowledge that the handling by carriers is beyond our direct control. Despite our usual effective standard packaging methods, we understand the frustration that delivery incidents, such as transit damage, can cause. Nonetheless, we are delighted that the replacement print arrived safely. Your feedback is immensely valuable to us as it assists us in enhancing our services to better cater to customers like you. We genuinely thank you for your ongoing support. Should you have any further suggestions or queries, please feel free to reach out to us directly.

Posted 1 year ago

“I'm doing a travel wall of different places we gave visited in the world. Have bought a few from you and have been impressed.”

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Posted 1 year ago

Thank you Joanne for taking the time to rate us with 5 stars and for sharing the photo of your gallery travel wall, which looks amazing! We're so pleased to hear that you've been impressed with the photo prints you've bought and are grateful that you chose Media Storehouse Australia. We look forward to serving you in the future!

Posted 1 year ago

“The picture I ordered arrived on time and was excellent. It is now in a frame and hanging in my living room, with all my other weird and wonderful pictures. Thank you.”

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Posted 1 year ago

Thank you so much Michael for your 5 star rating. We're glad to hear that the mounted print arrived on time and is now up in a frame hanging in your living room and are also thrilled that it's become part of your eclectic collection!

Posted 1 year ago

“Very satisfied with both my recent purchases. Always looking for sales.”

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Posted 1 year ago

As a returning customer, your continued support means a lot to us, and we're glad that we've been able to provide you with the same level of service and quality that you've come to expect from us. Thank you again for choosing Media Storehouse, Australia, Geoff.

Posted 1 year ago

“Great transaction and print, thank you!”

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Posted 1 year ago

Thank you David for your 5 star rating of Media Storehouse Ltd! We really appreciate your feedback and are happy to hear that you had a great transaction and are happy with your Fine Art Print of Freddie Mercury on stage at Live Aid. Thank you again!

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,220 reviews