Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,206 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whoever rolled up the print obviously wasn't aware that they were dealing with a $100+ item. Print arrived with dents and creases that fortunately our framer was able to fix. We previously ordered the same print from Art.com for $25. It also came creased but more severely so it couldn't be framed. So I guess we just paid an extra $75 for smaller creases! Don't waste your money on their "fine art" print option - virtually the exact same thing we got from art.com for $25. And they refunded the $25 when I called (and actually got to talk to a live person) to report the damage”

Helpful Report

Posted 1 year ago

We genuinely apologize for the inconvenience caused by the condition in which your print arrived. We understand the disappointment caused by receiving a damaged item, especially when dealing with artwork of substantial value. We take great pride in the quality of our fine art prints, and it is disappointing to learn that your experience did not reflect the high standards we strive to maintain. We have standardised packaging practises in place, and always endeavour to package our products securely to ensure their safe arrival. While cases of transit damage are uncommon, we do rely on our carriers to treat our parcels with care. To assist our quality control team in investigating this matter further and expediting the resolution process, we kindly request your cooperation in providing photo(s) of the issue, including images of the packaging by sending them directly to sales@mediastorehouse.com. This will help us understand the extent of the issue without necessitating an immediate return of the product. Once we receive the photos we will conduct a thorough review to promptly address the situation and provide you with an update. We appreciate your cooperation and attention to this matter and are committed to resolving this issue to your satisfaction. and look forward to receiving the photos Thank you for sharing your feedback with us and this community, Peter.

Posted 1 year ago

“Excellent historical photographic archive (even found one of my own brother racing in the TTs 40 years ago). Can't give 5 stars as there is an ongoing problem with the rigidity of the envelopes used to post photographs.”

Helpful Report

Posted 1 year ago

We greatly appreciate your kind words regarding our high-quality prints and our commitment to prompt delivery. Most importantly, we value your loyalty as a returning customer, Clive. Ensuring the secure delivery of our products is a top priority for us. While we meticulously handle our packages, we acknowledge that the handling by carriers is beyond our direct control. Despite our usual effective standard packaging methods, we understand the frustration that delivery incidents, such as transit damage, can cause. Nonetheless, we are delighted that the replacement print arrived safely. Your feedback is immensely valuable to us as it assists us in enhancing our services to better cater to customers like you. We genuinely thank you for your ongoing support. Should you have any further suggestions or queries, please feel free to reach out to us directly.

Posted 1 year ago

“I'm doing a travel wall of different places we gave visited in the world. Have bought a few from you and have been impressed.”

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Posted 1 year ago

Thank you Joanne for taking the time to rate us with 5 stars and for sharing the photo of your gallery travel wall, which looks amazing! We're so pleased to hear that you've been impressed with the photo prints you've bought and are grateful that you chose Media Storehouse Australia. We look forward to serving you in the future!

Posted 1 year ago

“The picture I ordered arrived on time and was excellent. It is now in a frame and hanging in my living room, with all my other weird and wonderful pictures. Thank you.”

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Posted 1 year ago

Thank you so much Michael for your 5 star rating. We're glad to hear that the mounted print arrived on time and is now up in a frame hanging in your living room and are also thrilled that it's become part of your eclectic collection!

Posted 1 year ago

“Very satisfied with both my recent purchases. Always looking for sales.”

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Posted 1 year ago

As a returning customer, your continued support means a lot to us, and we're glad that we've been able to provide you with the same level of service and quality that you've come to expect from us. Thank you again for choosing Media Storehouse, Australia, Geoff.

Posted 1 year ago

“Great transaction and print, thank you!”

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Posted 1 year ago

Thank you David for your 5 star rating of Media Storehouse Ltd! We really appreciate your feedback and are happy to hear that you had a great transaction and are happy with your Fine Art Print of Freddie Mercury on stage at Live Aid. Thank you again!

Posted 1 year ago

“Easy to use ordering system and print delivered as promised on time”

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Posted 1 year ago

Thank you for providing such a positive 5 star review of Media Storehouse Ltd. We are pleased that you had a great experience with our easy to use ordering system and that the photo print was delivered to you on time as promised. We appreciate your kind words!

Posted 1 year ago

“Good quality print, arrived in good time, very happy.”

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Posted 1 year ago

Thank you for your feedback, Neil. We appreciate that you were very happy with the good quality and delivery of the poster print from the Mirrorpix collection. We look forward to your next visit with us!

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thanks for choosing Media Storehouse for your photo print and for leaving a 5-star review, Alastair. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 year ago

“Excellent service; prompt delivery. Thank you.”

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Posted 1 year ago

Thank you so much for your 5 star rating and for confirming our excellent service and prompt delivery of your Premium Framed Print! We value your satisfaction and are so happy you are pleased with your order. Thank you!

Posted 1 year ago

“Excellent delivery service and quality of poster.”

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Posted 1 year ago

“easy to use fast efficient service and you did exactly what you said you would do. thanks”

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Posted 1 year ago

We strive to provide an easy to use, fast and efficient service and we are pleased to hear that you experienced exactly that! Thanks so much for the kind feedback, Bill!

Posted 1 year ago

“We love the pictures of Switzerland and look beautiful hanging on our walls.”

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Posted 1 year ago

Thank you for the 5-star review and choosing Media Storehouse Australia, Heather. We are so happy to hear you enjoying the poster prints hanging on your walls and appreciate your business. We hope to be of help again soon!

Posted 1 year ago

“The reproduction of the colours was excellent, which retained the atmosphere of the original, so I am very happy with it. Well done!”

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Posted 1 year ago

Thank you so much for giving us a 5-star rating, Dorothy! We're pleased to hear that the reproduction of the historic artwork was excellent and that it retained the atmosphere of the original. We are grateful for your support and really appreciate your positive comment - Well done!

Posted 1 year ago

“Great puzzle”

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Posted 1 year ago

Thanks for your review, Helen. We're glad you enjoyed your Hadrians Wall Sycamore Gap Tree puzzle.

Posted 1 year ago

“Lovely quality and received it very quick, would use media storehouse Ltd again”

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Posted 1 year ago

Thank you for your 5-star rating for the photo print you ordered, Karen. We look forward to welcoming you back to Media Storehouse in the future.

Posted 1 year ago

“Hi ordered print for my brothers birthday. Lovely quality and quick delivery”

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Posted 1 year ago

Thank you so much Gillian for your 5 star rating of Media Storehouse Ltd! We're so glad that you were pleased with the quality of the mounted print for brother's birthday. Your feedback is appreciated, and we hope to be of help again soon!

Posted 1 year ago

“Ordered print came quickly great quality looks amazing in the frame very happy with my purchase”

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Posted 1 year ago

Thank you so much for your 5 star rating of Media Storehouse Ltd! We appreciate your kind words; we're delighted to hear that you received your order quickly and agree the Bryan Ferry print looks amazing in the frame! We are glad that you are very happy with your purchase Jayne, and look forward to your next visit with us.

Posted 1 year ago

“i was very pleased with my purchase from Media Storehouse”

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Posted 1 year ago

Thanks so much for your positive feedback and good vibes, Yvonne. We’re happy that you’re happy and we hope to see you again soon!

Posted 1 year ago

“Problem free transaction. Fast delivery”

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Posted 1 year ago

Thank you so much for your 5 star rating of Media Storehouse Ltd. It is great to hear that you had a problem free transaction and the puzzle was delivered quickly. We really appreciate you taking the time to leave this review.

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,206 reviews