Me and My Glass Reviews

Name: Me and My Glass
Address: 33 Downham Close, Arnold, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.71

4.7 Rating 429 Reviews

94 %

of reviewers recommend Me and My Glass

Company Reviews

Metrics

Info

4.7

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass cut exactly to my measurements and it arrived well before the expected delivery date. Price was also very competitive”

Helpful Report

Posted 6 months ago

“Avoid at all cost. Items not received seller cannot provide signature of signed items, either courier has stolen or abandoned items and forged delivery. I was abroad time they say they delivered complete lie. Refusing to refund £200 paid in good faith. Avoid them you cannot trust them l am very angry”

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Posted 6 months ago

“Quick delivery, glass fit like a glove. Thank you for a great service!”

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Posted 6 months ago

“The customer service team was exceptional, addressing all my queries promptly. Plus, the delivery was lightning fast, ensuring I received my order well ahead of time. I will definitely be a returning customer. Wood burner working as normal”

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Posted 6 months ago

“was able to cut me some glass for an obsolete solid fuel roomheater , all I had to do was supply the size and they did the rest with quick turn around”

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Posted 6 months ago

“I don’t like giving bad reviews and I don’t give a 1 star lightly. But unfortunately the service I received from this company was very poor. There was no phone number readily available to contact the company so you have to rely on emails. The email response time was terrible, literally days to respond which was frustrating. Not only that, the time it took for manufacture and delivery was months, and even then communication was poor. When our bespoke glass shower screen arrived the parts needed to put it together weren’t sent alongside it, so this was another delay. I then had to chase this up. And when the accessories finally did arrive some of it was missing. This required more chasing and days of waiting for a response. There was no communication to update you on delivery and the whole process required a lot of time and effort from my end to find out any information. And of course any response via email took days. In hindsight, I wish I’d spent slightly more on the product with a different company. I would have gotten it faster with a lot better customer service and a lot less headache. Never again will I use this company!”

Helpful Report

Posted 6 months ago

“No no and no dont. The reviews here.. i cant believe. Ordered in january.. been in constant contact through email. But guy plays an idiot. Explained its the wrong item, he sent. He replies have i not recieved it. Taking the p##s”

Helpful Report

Posted 6 months ago

“Fast delivery perfect replacement glass for my stove.”

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Posted 6 months ago

“Wrong size ,late delivery, emailed them was promised reply.. nothing.”

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Posted 6 months ago

“Order 17990. My order was placed on 11th april and never recieved for my interior design client board and is past the deadline if your reading this ‘Me and My Glass’ i would a full refund please”

Helpful Report

Posted 7 months ago

“Contact me and my glass a few weeks back regarding a splashback. I wanted a picture on my splashback and it needed custom made for size. I have a few emails with me and my glass and they were very helpful. The splashback arrived and looks and fits like a glove!”

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Posted 7 months ago

“Good packaging.but poor delivery by DPD.”

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Posted 7 months ago

“Good service Glass well packed and delivered as stated. Easy to use website”

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Posted 7 months ago

“Never responded to my online request for a quote, they claim, due to high demand, they may take 1-3 working days to respond, perhaps they should add "never" somewhere in there. No telephone number to follow up - how strange is that??!!”

Helpful Report

Posted 7 months ago

“Amazing really happy with the quality and the delivery time 👍🏽”

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Posted 7 months ago

“Simple website, quick delivery and very securely packaged”

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Posted 7 months ago

“Helpful website effective delivery nice glass.”

Helpful Report

Posted 7 months ago

“Very quick turnaround and may I say I think you could possibly drop the packaging from a block of flats, exceptional service”

Helpful Report

Posted 7 months ago

“Absolute fraudsters, do not touch this company with a barge pole!!! Placed an order, Jan 28th, told it would arrive in 4-6 weeks, premade stock item, 7 weeks later nothing had been delivered, I emailed the company as they have no phone number to speak to an adviser, to be advised by the MD, John, that his team had said the adhesive for the splashback would show through the glass did I want holes for screws. I said no could I please cancel my order and get a refund, no response now from any emails and its 10 weeks down the line and John is ghosting me.”

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Posted 7 months ago

“Easy to order, really good delivery and extremely well packaged. Thank you Me and My Glass, I'm no longer in the dog house for cracking the log burner glass panel!! 😂”

Helpful Report

Posted 8 months ago

Me and My Glass is rated 4.7 based on 429 reviews