Me and My Glass Reviews

Name: Me and My Glass
Address: 33 Downham Close, Arnold, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.71

4.7 Rating 429 Reviews

94 %

of reviewers recommend Me and My Glass

Company Reviews

Metrics

Info

4.7

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been trying to contact Me and my Glass for 2-3 months regarding a significant error in our order. We were told they would look into this and now total silence. The phone number rings out and it doesn't matter how many messages or emails we send, no one will get back to us. We have looked into rectifying the error ourselves and have been told by several professionals that we would require a new piece of glass. Totally not acceptable, you need to accept you have made an error and fix this for us as we paid significant money to you for an item which is un-usable in its current state. Please respond to our calls and messages!”

Helpful Report

Posted 1 year ago

“The size was custom, and was made perfectly. The packaging was amazing so there was no issue about breakage”

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Posted 1 year ago

“Great service fits perfectly thanks for 👍”

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Posted 1 year ago

“Great service arrived really fast.”

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Posted 1 year ago

“The glass was exactly what I asked for and was a perfect fit. Communication could be a lot better though and the delivery took much longer than stated on the website.”

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Posted 1 year ago

“Excellent service. Fast delivery, well packaged and all correct sizes. Thank you”

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Posted 1 year ago

“Great service, well packaged and arrived in two days. Easy to use Web site deff recommend.”

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Posted 1 year ago

“Replacement glass for multi fuel burner arrived within 2 days of ordering and with excellent protective packaging. Would definitely use Me and My Glass again. 5 stars.”

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Posted 1 year ago

“Item never received, enquired several times with an auto reply suggesting they would look into it but with no further correspondence. Extremely disappointing. Will be reporting to the bank to attempt to receive refund.”

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Posted 1 year ago

“Very quick service, nice touch emailed fitting tips, will definitely use again”

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Posted 1 year ago

“Fitted perfectly.”

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Posted 1 year ago

“Stove glass arrived within time frame quoted and is the correct size, though haven't yet fitted it.”

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Posted 1 year ago

“Fast and great service”

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Posted 1 year ago

“Highly delighted with the service I received from ordering to delivery. I Highly recommend me and my glass You won't be disappointed 100%”

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Posted 1 year ago

“Great service, neat work, fast delivery, good price”

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Posted 1 year ago

“Ordering was easy enough still waiting on delivery of items hence the score”

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Posted 1 year ago

“Thank you for a speedy service first class company would highly recommend.”

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Posted 1 year ago

“Superb customer service - nothing was too much trouble and John was helpful throughout. They ended up having to completely redesign the image I'd shared for our custom splashback but it looks perfect. Being able to order a custom size was so helpful, as we have an odd corner hob! Speedy delivery and very well packaged so all arrived safely. Would recommend to anyone!”

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Posted 1 year ago

“Very prompt service, excellent packaging of my stove glass .”

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Posted 1 year ago

“Packaged like my dad used to wrap presents when I was 5 (to stop me opening them too quick) so was very much safely delivered in good time. Was the right size. Reasonably priced. Very pleased won’t hesitate to use the same company again”

Helpful Report

Posted 1 year ago

Me and My Glass is rated 4.7 based on 429 reviews