ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Love ME+EM clothing great quality. Customer service is excellent. Delivery and returns are very prompt.”

Helpful Report

Dear Joan, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand the quality of our pieces and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Beautiful fabrics and well made clothing. i have been buying cropped/boxy items. Do you think you will ever produce a petite range?”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns in regards to sizing or stock, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The cut and fit of your tailoring is amazing. I have two suits and they fit better than any clothes I’ve ever had. I love that you often have different trouser styles to match jackets as well - so a slim fit or wide leg. Whenever I wear your clothes I alway get compliments and feel a million dollars”

Helpful Report

Dear Shauna, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“This was my first experience with ME+EM and it was excellent.Ticked every box: speedy delivery, two lovely dresses, true to size and well tailored.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I love these clothes and feel like the delivery to the US doesn't take too long. i did have a problem with a garment that frayed on the bottom and they would not allow me to return for credit - they insinuated that i had "tampered with the garment"...i had NOT! i had to lose the garment and my $$$. i have continued to shop with them and really enjoy each piece i own.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, we look forward to you and our services with us again! In regards to any issues you have had with your orders, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The sizing chart is accurate, sent for two dresses and the size 6 was a perfect fit, beautiful fabric. Customer service excellent. Items were delivered securely packaged and promptly. Hassle free returns and very prompt refund.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Ordered striped trousers size 12 too big so ordered 10 which were bigger, so I think the sizing was wrong”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! We are, however, disappointed to hear you have had issues in regard to sizing, therefore, if you are ever unsure, please get in touch directly so we can further assist. Kind Regards, ME+EM Customer Care

“The products are well made and classic. The only disappointment is the length of time to receive shipments to US and the REALLY long time to receive a credit for returns”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regards to delivery and refunds, if you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Love the style and quality. Need store in NYC”

Helpful Report

Dear Mary, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regard to our stores, I can confirm that we are moving to New York before the end of 2023! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“1st purchase. Dress arrived today, stunning fabric . Just needs a slight alteration but perfect outfit for a wedding I am attending”

Helpful Report

Dear Barbara, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The ordering and returns process is very efficient and customer friendly - the clothes are always well made - the clothes aren’t cheap but reflect the quality of them”

Helpful Report

Dear customer, Thank you for taking the time to provide us with your comments regarding our current collection. Glad to hear you are happy with our services and the quality of our garments! We look forward to having you shop with us again. kind regards, Customer Care

“I love Me + Em. It's a new line for me and the quality is lovely at their price point. Very impressed also with their customer service who kindly extended a return date for me when I thought I had bought a second size of an item, only to find out I hadn't. Now I can see which fits the best when the second size arrives. They are supposed to build a store in NYC next year-2024--and hopefully that will happen. Even with a shipping charge to send, it is so worth it to me.”

Helpful Report

“I love Me & Em clothes. The quality of the garments is superb and the styling of many of the garments is timeless. Just last week, I had two compliments from total strangers! If I could buy all my clothes from Me & Em, I would. I also love the thoughtful packaging and ease of returning items. Well done, and thanks to all the team at Me & Em.”

Helpful Report

Dear Anne, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I started buying ME&EM clothing 3 years ago. My first item was a skirt. The quality, materials and workmanship were amazing. Size 6 fits me perfectly and everything I have purchased since is just as stylish and beautiful! The majority of my closet is filled with ME&EM clothing. I look forward to the new styles coming this fall.”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information to the relevant teams for their future considerations. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“I love Me+Em clothes - they look great, last well and are beautifully designed. Please do a range of trousers for your smaller clients; at 5'2" most of them are out of our reach. Thank you for producing lovely clothes!”

Helpful Report

Dear Lousie, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand and the quality of our pieces, we look forward to you shopping with us again. In regards to sizing, if you ever have any concerns or queries, please get in touch directly so we can further assist. Kind Regards, ME+EM Customer Care

“Good quality, reasonably priced garments that suit any age .”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are glad to hear you are loving our brand and we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“I have shopped with Me+Em since your pop up start. I am tall and I appreciate that you keep the styles in midi dresses as well as mini versions. The clothes last for years and you deserve your success. I rarely buy from anywhere else. The Harper service also makes buying much easier.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you are loving our brand and that you have been such a loyal customer over the years, we look forward to you shopping with us! If you ever have any concerns or queries, please get in touch directly so we can further assist. Kind Regards, ME+EM Customer Care

“I have been buying Me +Em since the very beginning and can honestly say I have never made a bad decision. The clothes are made to last and I am still wearing things that are now vintage!!! Excellent quality , design and cut and wonderful service also .”

Helpful Report

Dear Pamela, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are such a loyal customer and are still loving our brand and quality, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Great quality and great service.”

Helpful Report

Dear Sincerita, Thank you very much for taking the time to leave this lovely feedback! We are very glad to hear that you are happy with our collections and our service, and if you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“Love everything you do: style, colours and service. I gave 4 stars and not 5 just because of general trouser lengh. I had to make so many returns just because of that…”

Helpful Report

Dear Ramune, Thank you very much for taking the time to leave your feedback! We are very glad to hear that you are happy with our service and designs! We always value our customer's feedback, and I will pass this note about the lengths of our trousers onto our garment technician team! If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

ME+EM is rated 4.5 based on 783 reviews