ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“When you first started I would have given you a five star review. Your clothes were good looking, easy to put on and take off and, most importantly, easy to wear. They had pockets, good buttons and lots of style. I got lots of compliments on them and loved wearing them. Now you have lots of overly heavy jackets and dresses with cheap button badly sewn on, back and side zips and, most irritating of all, itchy petticoats. The really excellent jersey jumpsuits with ties have vanished and, in their place there are far too many clown like ones with enormously wide legs. Some nice shirts but too many have impractically long cuffs and fussy frills. Sorry to be so negative but I am wearing my old pieces to death and not buying so much from you any more. The things I do buy from you have to have new buttons and some of the ridiculous leg width removed if they are going to be worn in the real world by a real person.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are very disappointed to hear you have had issues with your order and the services of our brand, this is not the experience we want our customers to have, and apologise for the inconvenience caused in this matter. Please get in touch with us directly so we can further assist with your queries and concerns. Thank you for your patience. Kind Regards, ME+EM Customer Care

“I am 5’10” and I love all the maxi dresses, finally a designer who understands the beauty of a long flowing dress. Thank you! My only suggestion would be to make the drop of the waist from shoulder to waist long enough. I have long legs and a long body and sometimes the waist band feels too high. I love the elastic cuffs, the puffy arms, the masses of material in the full skirts, the attention to detail. If I am paying these prices I want to see the extras and plenty of them. I like that these dresses feel qualitative. Comfort is also very important so I like the elastic details in the waist area and only order a dress that I can sit comfortably in all day long and into the evening. I have given 4 stars because sometimes the sizing is a little on the small size and not consistent.”

Helpful Report

Dear Sonia, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns in regards to sizing, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Love the designs..elegant! Deliver is prefect Returns are prefect. Love this place.”

Helpful Report

Dear Sara, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Very disappointed to spend £250 on a dress made of such poor quality fabric that it arrived creased. Even worse to have paid a non refundable delivery charge”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are very disappointed to hear you have had issues with your order and the services of our brand, this is not the experience we want our customers to have, and apologise for the inconvenience caused in this matter. Please get in touch with us directly so we can further assist you with your queries and concerns. Thank you for your patience. Kind Regards, ME+EM Customer Care

“The attention given to every detail of ME&EM clothing is unique - the cut, stitching, fabric, prints, textures, and exceptional quality are all what keep me coming back every season.”

Helpful Report

Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear that you are enjoying our collections and that you find the quality, fit and fabrics of high standards. We look forward to you shopping with us for the future! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“All the clothing is lovely, wish I could buy them all.”

Helpful Report

Dear Stephanie, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you love our clothing and we are thrilled to know you wish to buy the whole collection! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Lovely pieces. Always good quality. Modern classics.”

Helpful Report

Dear Beverly, Thank you for taking the time to leave your feedback with us. We are pleased to hear you like the quality of our products and our timeless design. We look forward to you shopping with us again! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Wonderful choice and fantastic quality. These pieces can be worn anywhere and I often do! Easy returns and quick refunds if something isn’t quite right.”

Helpful Report

Dear Laura, Thank you for your wonderful feedback. We are so happy to hear you love the variation of garments that we offer and have had a positive online shipping experience with us. We look forward to you shopping with us again! If you ever need any assistance with an order please feel free to contact us via phone at 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“These are the wardrobe pieces i wear again and again. Beautiful designs, exceptional quality and a great company to work with.”

Helpful Report

Dear A, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great quality of items. Feels great to wear them. Quick delivery. Easy to return unwanted items”

Helpful Report

Dear Ekaterina, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Lots of good choices. Fair return policy. Quality.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great quality and cut.”

Helpful Report

Dear Amy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great style, materials, service.”

Helpful Report

Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“ME & EM has beautiful unique style. I can’t afford to buy it all ( I sure wish I could.). Each season I buy a few pieces and wear them regularly. The clothing makes me feel good! I feel confident about my day when I am wearing a ME & EM outfit. Thank you for creating clothing for women that is tried and true. It is a blessing.”

Helpful Report

“Excellent design although wld prefer the length to the waistline to be longer on most dresses, and please can we have a loyalty programme !!!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns in regards to fit or styling, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Beautiful clothes, quality fabrics, flattering cuts”

Helpful Report

“Visited the store near Bond street - really friendly helpful assistants and actuslly a nice vibe in the shop! Love that the clothes fit nicely.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and your instore experience, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“excellent service, garments very true to size and incredibly comfortable to wear. really well designed and reasonably priced”

Helpful Report

Dear Jane, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Promt international delivery. Fantastic quality clothing that fits great. Easy returns if required.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and our services, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I am a big fan of ME+EM clothes, especially their autumn and winter collections. Good quality fabrics and lovely colours (I never wear black). I have been disappointed with the 2 summer dresses I have purchased - colour bleaching out patchy on one plain blue dress and the fabric bobbling up on another. I am also a bit over the floral maxi dress look. My slight frustration is that as a blonde, pale-skinned woman they never seem to use models that look like me, which can make it difficult to determine whether things will suit me from the internet, so I do end up returning quite a lot of things.”

Helpful Report

Thank you for taking the time to leave your review with us. We are delighted to hear that you have enjoyed our recent collections. We will pass your feedback to the relevant teams for their attention regarding our marketing material and your experience with our summer dresses. If you would like to contact us further regarding these matters, please email us directly at enquiries@meandem.com Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews