ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Knitwear is very poor quality and goes out of shape. Cotton shirts are very nice and well made.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are very disappointed to hear you have had issues with your order and the services of our brand, this is not the experience we want our customers to feel, and apologies for the inconvenience caused in this matter. Please get in touch with us directly so we can further assist with your query and concerns. Thank you for your patience. Kind Regards, ME+EM Customer Care

“Great designs, excellent quality, top notch customer service”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with you again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Wonderful fabrics, construction and comfort. Worth the price. I am a US customer in the Midwest. Delivery occurs within 3-4 days and returns are paid. My refund takes 3-4 weeks to fully process.”

Helpful Report

“Superb quality items. Excellent delivery service in the Netherlands (fast!)”

Helpful Report

Dear Anna, Thank you for taking the time to leave your feedback with us. We are glad to hear you have had positive experiences with our brand and services, we very much look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Great easy ordering and returns. Sizing needs a little work eg bought lovely dress size 14 but sleeves were same size in size 10 so too tight. Sometimes too much fabric in some dresses. If is recommends to size down I haven’t found that to be accurate especially with trousers. Excellent quality clothes. New styles. I get lots of people asking where I buy my clothes”

Helpful Report

“The clothes really are beautiful and extremely well made. I am a huge fan of the trousers. I would advise to size up for slim fits and take your normal for other fits. Attention to detail is impeccable (pocket placement!) and fabric quality is high. I live outside of the UK, and delivery has always been reliable and quick.”

Helpful Report

Dear Aimmie, Thank you for taking the time to leave your positive review with us! We are thrilled to hear you are loving our brand and the quality of our pieces and look forward to you shopping with us again. If you ever should need further assistance, please get in touch with our helpline so we can assist with your query. Kind Regards, ME+EM Customer Care

“Your clothes always have something different about them which makes them stand out from other brands.”

Helpful Report

Dear Sheila, Thank you for taking the time to leave your feedback with us. We are thrilled to hear ME+EM clothing stands out from other brands and that you appreciate our attention to detail. If you ever need any assistance with an order please contact our Customer Care team on 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Very well made clothes with quirky fine details. Designs always cover potential ‘dressing’ problems eg hidden pockets and zips which help with styling. Fit can sometimes be on the small side so be prepared to size up.”

Helpful Report

Dear Angie, Thank you for taking the time to leave your feedback with us. We are happy to hear you appreciate our clever design solutions and our high-quality clothing. We hope to have you shopping with us again soon! If you ever need any assistance with an order please contact our Customer Care team on 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful clothes”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback with us. We are so pleased to hear you love our clothes! If you ever need any assistance with an order please contact our Customer Care team on 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“All the dresses I have bought from you have been very flattering to my pear-shaped body and I am ALWAYS complimented when I wear them, so thank you ME + EM!”

Helpful Report

Dear Luisa, Thank you for your lovely feedback. We are thrilled to hear your ME+EM purchases are flattering and that you receive lots of compliments when wearing our designs! We look forward to having you shop with us again soon! If you ever need any assistance with an order please contact our Customer Care team on 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Design. Fashionable outfits.”

Helpful Report

Dear Zane, Thank you for your kind feedback. We happy to hear you find ME+EM to be fashionable and we look forward to having you shop with us again soon! If you ever need any assistance with an order please contact our Customer Care team on 03456 800 975 or via email at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“My new favorite clothing line, amazing really! The styles are lovely, feminine but very practical and really flatter your figure. Interesting design elements you don't see elsewhere and you can tell they put a lot of love and attention into their work; original and very thoughtful in their approach. Did I mention the shoes? Also spectacular and well made. My only complaint is that they don't offer exchanges and wouldn't honor the first visit discount on a size exchange for a dress. I had to order it again at full price plus shipping which I don't find to be very fair. I do love the dress though and the smaller size fits perfectly. Will be shopping on the regular from here on out.”

Helpful Report

“A six 14 in a wide legged trouser and I can’t get them Over my thighs. The zip is extremely short. Have a git a strange pair by any chance. At this rate I will have to be buying a size four times larger. Strangely I bought a size 12 in cos only last week. I won’t be buying from me+em again.”

Helpful Report

Dear Amb, Thank you for taking the time to leave your feedback with us. We are disappointed to hear you have had issues in regards to our sizings. Please get in touch with us directly for any product/ fit advice so we can further assist. Apologies for any inconvenience caused in this matter and thank you for your patience. Kind Regards, ME+EM Customer Care

“Like everything about ME+EM. The closes look and feel more classy and luxurious than what you can usually obtain from the high street or online these days. Much to like about this retailer-thank you”

Helpful Report

“Love the brand. slick tailoring and good price/quality, special pieces, get lots of compliments. Speedy delivery to the Netherlands, and .. I have not yet returned a single item as the size indications are good.”

Helpful Report

Dear Liz, Thank you for taking the time to leave your positive feedback with us. We are very happy to hear you are loving our brand, the quality of our pieces, and the services that we provide. We very much look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“I have fallen in love with the brand, the style and quality of the clothing is exceptional. The selection is beautiful and very classy.”

Helpful Report

Dear Janice, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand and the quality of our pieces, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“The quality and design is excellent and slightly different from other companies. Ordering and returns are easy and on phone help and advice very good. My new ‘go to’.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand and the services we provide, we look forward to you shopping with us again in the future! Kind Regards, ME+EM Customer Care

“I love the quality of your clothes. I also like to be able to return clothes if they don't fit or suit me. The returns process is easy. The clothes always get compliments and they are just slightly different. It's easy to mix and match clothes also from one season to the next. Love your clothes. Thank you.”

Helpful Report

Dear Sarah, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love ME+EM and our high-quality clothing. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Absolutely love this brand, they make the most divine clothes for all occasions. It’s go to for me both online and at their big stores where staff are always helpful & Attentive! Definitely worth a look for anyone wanting a couple of staple pieces for any wardrobe.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. It is so wonderful to hear that you love ME+EM and that you have had a positive online and store shopping experience. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Garments are wonderful- some on trend but others are wardrobe classics. Goods dispatched promptly and customer service is great.”

Helpful Report

Dear Mrs Hartley, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you think our garments are trendy but also classic and that you have experienced our great customer service! We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews