ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“you always have what I am looking for!!!!!”

Helpful Report

Dear Caridad, Thank you for your positive feedback. It is great to hear ME+EM always have what you are looking for. We have some beautiful new pieces coming in for Spring & Summer and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I just love the quality. My only wish is that the clothing came in varying lengths. I’m 5ft 2 and sometimes if there is detail around the bottom it is lost due to having to cut that much off. A petite size would be wonderful”

Helpful Report

Dear Beverley, Thank you for your positive feedback! We are so happy to hear you love the quality of our clothes and your feedback regarding a petite size range has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love the quality & unique variety of ME+EM clothes. So easy to purchase online. Sizing is excellent. My only request for change would be to have the midi & maxi items available in slightly shorter lengths as well (as a shortie I have to have them taken up at the moment). Keep up the good work”

Helpful Report

Dear Christine, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love the quality and variety ME+EM provides! Thank you for your feedback regarding our sizing, this has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I love ME+EM clothing - beautifully designed and made with lots of unusual and striking mix and match pieces. Great colours, fabrics and styles and it is a pleasure to browse through the look book each month. I always have lots of compliments when I wear ME+EM. They are sometimes on the pricey side but they are classic investment items and the sales are very good. The sizing is very consistent which makes it much easier to order online. Great customer service and delivery and returns are very efficient. Just one request for a slightly longer length on the cropped tops. Beautiful colours and styles, just a bit too short for me!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. We are so pleased to hear you love browsing our monthly collections and find our clothes to be worth the investment! Your feedback regarding the length of our tops has been noted and passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I buy online. A catalogue dropped through the door one day. Me and Em produce the best clothes I have ever bought, I love the styles, fit and the fabrics. I have never bought anything that wasn’t flattering. Good sales too.”

Helpful Report

Dear Penelope, Thank you for taking the time to leave your lovely feedback with us. It is great to hear you enjoy our online shopping experience and that ME+EM clothes are the best clothes you have ever bought! We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I learnt about ME+EM through instagram and among so may other adverts it stood out for me in terms of style and styling. It is one of the very few brands I shop online and I am very pleased with the style, the quality and presentation as well as a reliable consistency on the sizes and the fabrics and customer service. The clothes are beautiful and feminine, great colours, and they combine a trademark brand style with a touch of contemporary fashion and that makes them timeless. They trully are an investment. Great value for money. Also, I really appreciate the all year round sale options!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your wonderful feedback with us. It is great to hear you learned about us through Instagram and that our style stood out to you! We are so pleased you are happy with your ME+EM purchases and love our feminine, stylish, and timeless collections. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I only discovered this brand quite recently and have always ordered online although I have visited the Marylebone Village store. I love the designs and have learnt what suits me, as well as the sizing which is always consistent so I know it will fit with room to spare. The fabrics are really lovely and I am always eager to see the new collection, struggling not to order something every time.”

Helpful Report

Dear, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you are loving our brand, style, and the quality of our pieces, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Love the pieces I have bought particularly the maxi dresses and trousers. Weather for work or casual, great quality and comfortable to wear. Huge fan!”

Helpful Report

Dear Nina, Thank you for your positive feedback. It is so wonderful to hear that you love all your ME+EM purchases and that you are a huge fan. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Good consistent sizing and effluent delivery and in store service.”

Helpful Report

Dear Sue, Thank you for your lovely feedback. It is great to hear you have had such a positive shopping experience with us in-store and online. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Wonderful customer service in store at Battersea Power Station - felt like a real premium experience. I didn't feel rushed or a bother. Clothes beautiful and are making a lovely capsule wardrobe at home”

Helpful Report

Dear Lucy, Thank you for your kind feedback. It is so wonderful to hear that you experienced our fantastic customer service in our Battersea Store. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I only discovered ME+EM 2 years ago and it has been my go to brand since. Flattering designs, high quality fabrics . Every piece has unique and stylish features. Unfortunately, though, their trousers are not for me as they have , almost always, a loose fit and are quite long. I’m quite petite so I look like a gnome on them :) But, any clothes from the wait up- count me in!”

Helpful Report

Dear Alessandra, Thank you for taking the time to leave your feedback. We are very pleased to hear ME+EM has become your go-to brand and that you love our unique and high-quality garments. Your feedback regarding our trouser lengths has been reported to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Apart from the excitement of the much anticipated monthly 'drop' I want to commend the staff at the Brook St store for their excellent care and attention when my daughter bought a suit recently. The whole experience was first class and my 27 year old daughter was thrilled with her purchase and delighted to find a place where the quality of the service matched the excellent quality of the purchase. You saved the day - bravo ME & EM!”

Helpful Report

Dear Customer, Thank you for your fantastic feedback. We are so happy to hear about your recent experience in our Brook Street Store and that your daughter was thrilled with her new suit! We look forward to having you shop with us again soon. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Have only ordered online. Delivery is prompt usually within 3-4 days and beautifully packaged. Testimony to the brand have so far never returned anything. Quality clothing that is classic In design.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are pleased to hear you have had such a positive and efficient online shopping experience and that you love our high-quality and classic garments. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I have shopped at M+EM for about 7 years -I have loved how wearable everything is -how it nods to fashion and classical dressing in equal measure. More recently I haven’t shopped so much as the price points seem to have really risen ( pre cost of living ) and it doesn’t seem so good premium value for money which is disappointing. Your still my go to brand but much much less …”

Helpful Report

Dear Lulu, Thank you for taking the time to leave your valued feedback. We are so pleased to hear you have shopped with us for 7 years and that we are your go-to brand but we are disappointed to hear you are unhappy with our new prices. Your feedback has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Tout est très fluide, même en direction de la France merci!”

Helpful Report

Dear Nathalie, Thank you for your kind feedback. We are thrilled to hear you love ME+EM and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Wonderful quality, beautiful flattering designs and the sizing is always spot on… I will always buy from me&em and recommend it frequently. The clothes always get positive comments from others and the fact it’s British made is of course, an added bonus.”

Helpful Report

Dear K, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love our brand and that you receive lots of compliments whilst wearing ME+EM! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Great, stylish clothing and not trendy, classic pieces!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you love our stylish classic pieces and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I have never before worn a brand that fits as well as ME+EM. Every piece of clothing is guaranteed to be commented on for its uniqueness, femininity and elegance! Only thing I’m missing is more LONG trousers for tall girls. For me (at 5’11”) it’s a great ‘tall’ brand- yet the trousers are for the majority ‘regular’ length! Still, ME+EM is MY brand!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. It is great to hear you have never found a brand that fits as well as ME+EM! Your feedback regarding the lengths of our trousers has been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I love the understated elegance of your garments. They are timeless and well made. They make me feel at ease and fit my style seamlessly. Thank you for your work.”

Helpful Report

Dear Emma, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love our elegant and timeless garments and that our clothes made you feel at ease! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Great selection and versatility of products. Good quality fabrics. Should introduce a loyalty scheme as you do not take part in processing regular discounts to loyal customers, you don’t take part in Black Friday or competitive sales.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you appreciate our frequent collections and wide range of styling options. Your feedback regarding a loyalty scheme has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews