Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

“Love all your products but unfortunately as I get older the sizing is hit and miss for me.”

Helpful Report

Dear Barbara, Thank you very much for taking the time to leave your feedback! We are very glad to hear that you love our collections, but we are sorry to hear you are having trouble finding your right size. I would recommend checking the product specific size advice on our website for the measurements of each of our garments. If you require any further advice/assistance in choosing the right size and would like to speak to us over the phone, please feel free to call us on 03456 800 975. If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“I love Me&Em! All the clothes are beautifully tailored and always look great. The delivery service is fast and everything is well-packaged. Easy returns as well, and swift refunds.”

Helpful Report

Dear Catherine, Thank you very much for taking the time to leave your lovely feedback! We are so glad to hear that you are happy with our service, and love our collections as much as we do! If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“I can't fault the customer service from ME+EM. Ordering my items from Australia has never been as issue. They come in good time and when I needed to return one item as it just didn't work for me, it was free return and easy to manage. The refund was very prompt. I love the style and quality of the clothing and often get compliments when I wear my ME+EM clothes. They launder well and I think the clothing is excellent value. I really like the information given about the items. Helps to avoid mistakes when you can't try the item on.”

Helpful Report

Dear Jenni, Thank you so much for taking the time to leave your lovely feedback! We are so happy that you are happy with our service, and are very glad to hear of your experience with the care and sizing advice of our garments as well! If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“Service, delivery excellent as is refunds. Wish you could make regular trousers even a bit shorter. I am 5’3 and they were still about 6 inches too long. They offer value for money as excellent quality.”

Helpful Report

Dear customer, Thank you very much for taking the time to leave your feedback! We are very glad to hear that you are happy with your orders and our service! We always appreciate our customers' feedback and I will pass this on to our garment technician team. We have taken on feedback previously about the lengths of our trousers and have made sure most are easy to tailor and hem if necessary, and are starting to offer more styles in both the regular and long lengths for a wider range of options. If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“I love everything about the products, fit style fabrics and the ethos behind the brand. Clothes made to work together and last. Well worth the investment. Delivery,returns and refunds speedy and efficient, what's not to like”

Helpful Report

Dear Customer, Thank you very much for taking the time to leave your lovely feedback! We are so glad to hear that you are happy with our service, and love our collections as much as we do! Our design teams work to make sure so many of our garments can work together so that you can build outfits that will last and can be worn over and over again, so we are so happy to hear that this is working well for you! If you ever need any assistance with your orders, please feel free to contact us at enquiries@meandem.com Kind Regards, ME+EM Customer Care.

“Love the designs but most of all the online shopping experience- delivery and returns processing is excellent- great customer service. They are my go-to store. I have shopped online almost since their inception and occasionally in store when I am in London. I still have my ME&EM black loyalty card! Any chance of a store opening in Bath?”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information on to the relevant teams for their future consideration. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“Your service, delivery and return programs work very well, though I would like shipping to be free. What I do LOVE about ME & EM are the designs. I am (let's say over 75) and I can't wear all the edgy styles, but you provide enough lovely dresses with SLEEVES. I love the midi length and the elasticized waists! So comfortable and easy to wear. And I don't see myself coming and going!”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information on to the relevant teams for their future consideration. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“I love shopping at Me&Em. The quality of the clothes is excellent. Their clever style that blends from season to season so you don't look outdated is super helpful. The clothes are true to size and they wash brilliantly. As a Garden Designer I have to meet clients one minute and select plants in a muddy field the next and therefore need clothes that can take me from these extremes! Quite frankly I've stopped shopping anywhere else as they tick all my boxes.”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information on to the relevant teams for their future consideration. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“Have loved Me&Em since I discovered it a couple of years ago. The clothes are fabulous, great quality and styles. Love it that they have regular new collections. Website is easy to use and refunds are quick and painless. Slightly more expensive than your average high street store but well worth it.”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information on to the relevant teams for their future consideration. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“Absolutely love the style and quality of Me+Em clothes. Service is good and returns process is simple. Always look forward to the new season release. I’m US based so haven’t been into a store yet but next time I’m in the UK it will be on my list!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love the style and quality of our clothes. We look forward to your visit to one of our UK stores! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Price for quality is excellent as is understated design Customer service always helpful”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback. We are thrilled to hear you love the style and quality of our clothes and that you have found our customer service team helpful. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I have been a loyal ME+EM customer almost from the beginning, in the UK and now in the US as well. I could say a lot of flattering things about this company, but suffice to say they are my go-to website for excellent quality, design and style advice.”

Helpful Report

Dear Mrs Landor, Thank you for taking the time to leave your lovely feedback. It is great to hear you have been shopping with us since the beginning and we hope you continue to be a loyal ME+EM customer! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful quality, up to date and no hassle reurns”

Helpful Report

Dear Jane, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love the quality of our clothes and that you have had a positive shopping experience. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful designs, high quality. Delivery is always in time (Max. 1 week, I live in Belgium).”

Helpful Report

Dear Caroline, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love the design and quality of our clothes. We look forward to having you shop with us again soon! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I have always received a first class service from this wonderful Company - the communication is brilliant and the clothes are beyond adorable - every item I have purchased really is made to perfection - most items are capsule and go from day to evening - dress up or down whichever you prefer but this amazing store is an absolute go to - the quality is excellent”

Helpful Report

Dear Lorraine, Thank you for taking the time to leave your wonderful feedback. We are thrilled to hear you have experienced our first class service and that you have loved every item purchased from us! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“The best thing for me about ME+EM is the size 4 ! I am very thin and rarely get clothes that fit me properly. Size 4 is perfect, please keep it going. I don't have to have the clothe taken in thank you!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are very pleased to hear you are happy with our size range at ME+EM and we look forward to having you shop with us again soon! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I absolutely love the style, colours and comfort of ME + EM. And the fact that new items are added to their range, every single month.”

Helpful Report

Dear Emma, Thank you for taking the time to leave your lovely feedback. We are happy to hear you love our clothes' style, colours and comfort. We hope you enjoy our new August collection dropping next week! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Good online service, including returns; service a bit patchy in the London stores. Quality of clothes is very good. The simpler trousers, t-shirts and jumpers are the best. I find some of the dresses and shirts are too frilly and flouncy. Also would welcome more thought being given to catering for petite women.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you have had a positive online shopping experience with us and that you like the quality of our clothing. Your feedback regarding out petite sizing has been noted and passed on to our design teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Excellent value for money, I struggle with the very generous lengths and have to return items for this reason but the returns policy is super. Highly recommend this company.”

Helpful Report

Dear Gillian, Thank you for taking the time to leave your positive feedback. It is lovely to hear you highly recommend ME+EM. We appreciate your feedback regarding our clothing lengths and this has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Quality and style of clothes which are good value for money. Excellent customer service and clear and efficient returns policy.”

Helpful Report

Dear Julie, Thank you for taking the time to leave your lovely feedback. We are thrilled to hear you love the style and quality of our clothes. It is great to know you have found our customer service helpful and our returns to be efficient. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

ME+EM Reviews