ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Customer service are prompt and helpful. I have enquired about sizing and their reply was exactly the information I needed. The information on the website is accurate regarding sizing and having the exact measurements for each garment is great. Styles are timeless and the fabrics seem excellent quality . There seems to be alot of attention to details with the designs and fit. High end high street prices.”

Helpful Report

Dear H C Doyle, Thank you for your positive feedback! We are so happy to hear you have had a great experience with our helpful customer service team! It is great to hear you also love our timeless styles and excellent fabric quality. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I’m a new customer and I’ve bought 6 items so far. I’m impressed with ease of ordering, delivery (not returned anything) and the quality of fabric and design. I have only bought basics, but they feel like they will last, so worth the extra price. I am over 70 but still like nice clothes for every day wear and these fit the bill.”

Helpful Report

Dear Maureen, Thank you for leaving your lovely feedback! We are thrilled to hear you are a new customer and are impressed with our service and the quality of our fabrics and design. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“The clothes are beautifully made and coordinate easily. Shopping online is not a problem; items are delivered securely and quickly. Having a store in Chicago would make me so happy!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your wonderful feedback. It is fantastic to hear you love our beautifully made clothing and find our online shopping experience to be easy and quick. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Your clothes are so wearable and flattering. If I could just choose one brand to wear for the rest of my life it would be Me & Em. I adore the cut, the fabrics and the colours. They may seem a bit on the pricey side but you will honestly have your pieces forever.”

Helpful Report

“Delivery, returns, customer service is fine. Prices highish. Trousers much too long for me, even with adjustments. I love their brighter colours, other less appealing. I am not interested in a corporate look. I find shop off Marylebone High Street a bit intimidating.”

Helpful Report

Dear Clare, Thank you for taking the time to leave your feedback. We are so happy to hear you have had a positive shopping experience with us but are disappointed to hear that some of our collection does not appeal to you and that you find our stores intimidating. Your feedback has been passed on to the relevant teams. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I love your design . Love everything I have bought from your company.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are so happy to hear you love our designs and all your ME+EM purchases. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful clothes and gorgeous fit. I love wearing them and people always comment on them.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback. We are so pleased to hear you love wearing our clothes and receive lots of compliments whilst wearing ME+EM! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I love the clothes from ME&EM. I have quite a few timeless pieces in my wardrobe. Special occasions, you are my ‘go to’ but don’t have the budget for everyday… really wish I did 🥴 Thank you for the great quality and service you provide.”

Helpful Report

Dear Customer, Thank you for taking the time to leave such kind feedback! We are so happy to hear you love ME+EM clothes and that we are your go-to brand for occasion wear. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Excellent prompt service and delivery to here in New Zealand, thank you!”

Helpful Report

Dear Sharon, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you have had such a positive shopping experience with us and speedy delivery to New Zealand! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Wore your beautiful trousers at a conference this week and got many compliments.So comfortable and so cool ! Keep up the good work.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you received lots of compliments on your new ME+EM trousers! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I’m happy with your service and your lovely clothes. It’s nice to buy something different and cute. I am tired of shopping at department stores!”

Helpful Report

Dear K. Monroe, Thank you for taking the time to leave your lovely feedback! We are so happy to hear you are pleased with our service and innovative collections. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful dresses. Would buy them all if I could! Excellent service via post. Not been disappointed with any purchase.”

Helpful Report

Dear Customer, Thank you for taking the time to leave such positive feedback! We are happy to hear you love our beautiful dresses and would buy them all if you could!! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I love your style and your ideas on matching and creating outfits. I bought few items and the quality is superb. Unfortunately a bit expensive for my budget so not able to buy all what I like 😊”

Helpful Report

Dear Cinzia, Thank you for your fantastic feedback. We are thrilled to hear you love the ME+EM style and our great clothing quality! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I recently discover Me+EM and have made several purchases. Quality is exceptional and I have been very happy with the service and shipping.”

Helpful Report

Dear Barbara, Thank you for taking the time to leave your lovely feedback! We are pleased to hear that you are a new ME+EM customer and have been enjoying your recent purchases. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I bought a dress but the belt came off first time I wore it (it is fitted at the sides), I emailed customer service and they immediately offered a return. When I told them that I wanted to keep the dress as it was no longer available and I would take it to my local tailor they offered me a part refund to pay for the tailor to fix it.”

Helpful Report

Dear Karina, Thank you for taking the time to leave your positive feedback. We are disappointed to hear your belt fell off your ME+EM dress but we are thrilled to hear that you experienced our fantastic customer service team working hard to resolve this issue as quickly as possible. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“The clothes are a bit pricey (here in NZ) but always good quality, wash well and fit well. Delivery etc also good.”

Helpful Report

Dear Helen, Thank you for your kind feedback. We are happy to hear you love the quality and fit of our clothes, your feedback regarding pricing has been passed on to the relevant teams. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Expensive but excellent quality clothing.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are thrilled to hear you like the excellent quality of our clothing! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful clothes beautifully made”

Helpful Report

Dear Maggie, Thank you for taking the time to leave your lovely feedback! We are so happy to hear you love our beautifully made clothes. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Have been extremely satisfied with everything I have bought until I bought one of their extremely highly priced jumpers which has a little bit of ( apparently ) high quality cashmere in it which bobbles. I complained and was told to buy a cashmere comb. Watch out for the jumpers🤣🤣🤣🤣”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are pleased to hear you have been satisfied with all your ME+EM purchases but are disappointed to hear you experienced an issue with your Cashmere Jumper. This feedback has been passed on to the relevant teams. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Such beautiful collections, I have been a customer for years and the quality and fit is like no other brand. I'm a regular shopper online however the stores are also a great source of styling inspiration. Couldn't rate this brand more highly.”

Helpful Report

Dear Customer, Thank you for taking the time to leave such wonderful feedback! We are so happy to hear you have been shopping with us for years and are still a regular ME+EM shopper. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews