ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.51

4.5 Rating 782 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“The clothing is very well made and the fabrics are wonderful quality. I have bought 3 skirts and receive a lot of compliments when I wear them.”

Helpful Report

Dear Customer, Thank you for your positive review, We are very happy to hear you have been loving your recent skirt purchases and the quality of them, we look forward to you shopping with us again! Please get in touch directly if you have any other queries or concerns so we can further assist. Kind Regards, Grace

“I agree with previous reviewers who say that they enjoy ME+EM clothing: it's good quality and fashionable without being too trendy. Love the long dresses, suiting, and sweaters. But some of it is too garish and girly for me, especially the puffed sleeves which I don't like at all. But the more sophisticated items are very appealing and well done. Refunds are easy when I order online, as I just take the item I'd like to return into my local store.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. I am glad to hear you have been loving our brand and that you are satisfied with the quality of our pieces, we look forward to you shopping with us again! Regarding your review of some of our pieces you feel are more girly, such as the puffed sleeves, I can confirm that this feedback has been passed over to our design team and hopefully more stock will take your fancy in later collections. Kind Regards, Grace

“Lovely clothing with great fabrics for the most part. A few are not up to par for the price. Love the mix of styles and colors.”

Helpful Report

Dear Anissa, Thank you for taking the time to leave your feedback with us. I am glad to hear you are loving our brand, including our colours, styles, and the quality of our products, we look forward to you shopping with us again. If however, you have any further concerns or queries, please get in touch directly so I can further assist. Kind Regards, Grace

“I purchased several items and was thrilled with the quality and fit! I am 5’6 and weigh 133 pound. I purchased size 6 and everything fit perfectly! No alterations needed!!! Love this brand!!!”

Helpful Report

Dear Debbie, Thank you for taking the time to leave your review with us. I am so thrilled to hear you have had such a successful order, and that you have been satisfied with both the fi and quality of your pieces, we look forward to you shopping with us again! If you have any queries or concerns, please contact us directly so we can further assist. Kind Regards, Grace

“I love the cut, style and fabrics of Me&em suits. If I had one complaint it would be that there are too many pastel shades and the dresses are either too floral and girly or in garish primary colours.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am very happy to hear you have loved our recent collections, in particular our tailored suits, we look forward to you shipping with us again! As for your feedback regarding our colour choices and dresses, this has been passed over to our design team. Kind Regards, Grace

“Beatiful, unique clothing, high quality and smooth process to buy. Just loving Me+em and also had multiple questions where have I purchased my pieces. So I am actively sharing your e-com site address!”

Helpful Report

Dear Customer, Thank you for leaving your positive review with us. I am thrilled to hear you are loving our brand and the quality of our pieces, we look forward to you shopping with us again. If however, you ever have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I am a massive fan of the Me + Em. The design and tailoring is beautiful. Every garment I have purchased I wear on repeat. The items manage to flatter and I always feel great / confident wearing them. For me personally I like the slightly oversized fit. I think this is what makes the items fit/flatter the figure However I do have to say that I have found customer service for online purchases to not match my expectations of such a great brand A friend purchased a knitwear item for me last August which within wearing once holes appeared. I contacted customer service who told me this was my fault. When I responded I was offered a small percentage discount not even a return / refund. I accepted the refund and then it was never paid. I chased this up twice and never got any response. As much as I love the brand i was really disappointed by this. I am sad to have to use this feedback as an opportunity to be heard but I got no response from directly contacted customer service. Thank you”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am very happy to hear you have been such a loyal customer that you have been enjoying the quality of our pieces and that you feel confident when wearing them! We look forward to you shopping with us again. In regards, however, to your feedback about our customer services, this is not the standard that we pride ourselves in, and apologise for any disappointment this has caused you. I am unable to locate any details of yours, therefore, please can you contact us directly with this concern, so we can have this further investigated, the email address is, enquiries@meandem.com, I look forward to your reply. Kind Regards, Grace

“I've purchased five dresses from me and M and love the quality of the product as well as the consistency and sizing. I've had a fabulous experience both online as well as through the New York City store. I look forward to your emails with new drops and styles and get many compliments as well as feel great wearing your clothing.”

Helpful Report

Dear Laura, Thank you for leaving such a lovely review with us! We are thrilled to hear you are such a loyal customer with us, both online and in our NYC stores as well and that you have enjoyed your purchases and the services we provide, we look forward to you shopping with us again. If however, you have any concerns or queries, please contact us directly so we can further assist. Kind Regards, Grace

“Great designs and fabric, great service. Dresses lovely to wear.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Flattering styles Reasonably priced Waists are almost always too short though and the cheesecloth shrinks. Excellent ballet pumps”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am very happy to hear you have been loving our brand and services, we look forward to you shopping with us again. Regarding however, your feedback on fit and shrinkage, this is not the service we pride ourselves in, therefore, if you have any concerns or queries, please get in touch directly so we can further assist. Kind Regards, Grace

“I love the effortless yet cool designs that just fits. My friends keep asking me if what I am wearing is another piece from ME+EM and I smile and confirm. Love it!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. I am thrilled to hear you have been loving our styles and that your purchases fit you well, we look forward to you shopping with us again! Kind Regards, Grace

“great designs, fabrics and shapes! fantastic online service. I have never been in one of the stores, I do come to london regularly but then just too busy… but I wear mostly your dresses for business (and often for leisure, too)”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again, hopefully next time in a store as well so you can have the full experience! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Thank you for designing clothes that fit me and make me feel like myself and happy. The attention to detail is wonderful finding a pocket in the right place. Finding an outfit that you love and realising that it is made so well that it will become a wardrobe staple. I love the brand so much. Thank you to the team at ME+EM”

Helpful Report

Dear Karen, Thank you for leaving your positive review with us. I am very happy to hear you have been loving our brand and the quality of our pieces, and that wearing them makes you feel so confident and happy! We look forward to you shopping with us again. If you ever have any further queries or concerns, please get in touch so we can assist. Kind Regards, Grace

“Fantastic quality well priced items. Love the fact that there are so many collections in a year. Blouse and dress sizes are not the same ie blouses are small and dresses are large”

Helpful Report

Dear Sarah, Thank you for taking the time to leave your feedback with us. I am very happy to hear you have been satisfied with our brand, the quality of the pieces, and the services we provide, we look forward to you shopping with us again! Regarding your feedback about the sizing of our products, if you ever need further assistance, please get in touch directly so we can further help. Kind Regards, Grace

“The clothes are just fabulous and a joy to wear”

Helpful Report

Dear Clare, Thank you for leaving your review with us. I am thrilled to hear you love our brand and that you have been enjoying wearing our pieces, we look forward to you shopping with us again. Kind Regards, Grace

“Beautiful fabrics and well cut clothing for every day to special occasion wear throughout the year -exciting monthly additions to the collection with price range for everyone - Delightful to wear Excellent delivery options with free returns and refunds quickly processed. Love love LOVE ME+EM 💖”

Helpful Report

Dear Ria, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“ME+EM creates outfit which brings joy! All items I’ve got are of exceptional look and premium quality. Wearing them I can’t avoid compliments and pleasant attention :) Thank you!”

Helpful Report

Dear Guoda, Thank you for taking the time to leave your positive review with us. I am thrilled to hear your purchases have brought you so much joy and that you love the quality and attention to detail! We look forward to you shopping with us again. Please get in touch if you have any queries or concerns so I can further assist. Kind Regards, Grace

“The blouse had lovely details and feels that bit more special and dressy. Great fit”

Helpful Report

Dear Susie, Thank you for leaving your review with us. I am thrilled to hear you are very happy with your recent blouse purchase and the quality of it, I look forward to you shopping with us again! Kind Regards, Grace

“everything went fine. Fits large. take time to make your return otherwise maybe difficult.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am glad to hear you have been satisfied with your recent purchase and the services we provide, we hope to see you shopping with us again! In regards however to your refund or using our return service, we want this to be as quick and efficient as possible, therefore, if you ever have an issue or concern, please contact us directly so we can assist accordingly, Kind Regards, Grace

“Excellent quality clothes and service. I always find something to purchase and wear previous items over and over. One of my favourite shops!”

Helpful Report

Dear Susan, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, and the quality of our pieces, and are such a loyal customer, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

ME+EM is rated 4.5 based on 782 reviews