ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“You get what you pay for. I carefully choose ‘forever clothing’ as I abhor fast fashion. The quality is second to none, and I enjoy mixing and matching separates to create a new look. The cuts are always flattering and I am always complimented when I wear Me+Em. I did, however, return a leather bomber jacket, as it was impossible to get my hands in the pockets. This was completely out of character for the brand. Perhaps my torso was longer than average? I will continue to buy this brand all my life. The only thing I don’t appreciate (although it’s not the expense, but the concept) is that we have to pay for regular shipping. Thank you, Clare and the team for producing quality, fashionable pieces which I will enjoy for many years!”

Helpful Report

Dear Lakshmi, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you have been shopping with us for years and love the quality of our clothing! We appreciate your feedback on our shipping costs and this has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I love your clothes. Please could you make delivery free though! It annoys me every time I checkout!”

Helpful Report

Dear Victoria, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love our clothes and your feedback regarding our postage costs has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“The styles and sizing are perfect for me. Visuals are very true to what is delivered and materials actually come out even better than the visuals. Clothing pieces are easy to mix and match and are mostly classic which is great for a long wear wardrobe. Always looking forward to next printed catalogue - unusual today but very appreciated. Returns are easy and being paid promptly. Left off one star purely for the pricing as it is expensive but in ME+EMs case you get what you pay for and therefore I will continue to be a customer”

Helpful Report

Dear Beatrice, Thank you for taking the time to leave your kind feedback. It is lovely to hear our sizing is perfect for you and that you love the quality and mix and match style of our clothing. We look forward to you shopping with us again soon! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Always well-made with reliable fit. Beautiful knitwear and excellent trousers. Could use a rain jacket to cover nice knitwear and maybe a sporty casual fleece coat. But excellent company-I never wear anything but Me+Em, except a raincoat!”

Helpful Report

Dear Jo, Thank you for taking the time to leave your positive feedback. We are pleased to hear you love our trousers and knitwear styles and it is fantastic to hear that you wear head to toe ME+EM! Your feedback regarding our outwear range has been passed on to our design teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Changed my attitude to online shopping! Love clothing, service & delivery top class. NO experience of returns! A joy to shop with you.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. It is fantastic to hear we have changed your attitude to online shopping! We look forward to having you shop with us again soon. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Just Love everything about ME+EM from my first jacket that arrived quite a few years ago. Would just like a few longer jumpers and cardigans.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are very pleased to hear you have been shopping with us for years! Your feedback regarding our knitwear styles has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“One of my absolute favourite fashion brands, feminine, stylish and beautifully made pieces that are perfectly flattering. I’m always asked where I bought it….it’s my go to shop for any event. Really quick delivery and easy returns too. It is pricey but you get quality”

Helpful Report

Dear Lisa, Thank you for taking the time to leave your lovely feedback. It is wonderful to hear that we are one of your favourite fashion brands! We look forward to having you shop with us again soon. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I love this brand, particularly the knitwear. The products are always stylish and high quality. My only gripe is that sleeves and trouser lengths tend to be far too long for me and I can never buy the maxi dresses as they would drown me. A petit range would be great. But other than that, one of my favourite brands and customer service is very helpful and quick to respond.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback. We are pleased to hear you love ME+EM knitwear and that you find our products stylish and high quality. We appreciate your feedback regarding a petite range and this has been passed on to our design teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I particularly love the wide leg trousers and always get compliments when I wear them. The products are pricey but the quality and design is excellent. I would buy more if postage was free so I could try on without any cost. Sometimes returns have taken a while to be processed and I’ve had to chase before.”

Helpful Report

Dear Jenny, Thank you for taking the time to leave your positive feedback. It is great to hear you love the ME+EM wide leg trousers! We appreciate your feedback regarding postage fees and this has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Great outfits and efficient but always have to chase returns being processed properly”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you have had a positive shopping experience at ME+EM but we are disappointed to hear you have to chase your returns with us. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Excellent customer service, good delivery and returns, refunds are quick, packaging very good,sadly price a little high for some items preventing me buying more. Quality of clothing is the best by far . Well done Me+Em 👍”

Helpful Report

Dear Linda, Thank you for taking the time to leave your positive feedback. It is wonderful to hear you find our customer service helpful and that you have had a great online shopping experience with us! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Love this supplier, great quality products and designs. Superb customer service. If only there were more stores or outlets so enable easier trying on process. Maybe one day a virtual service where you could input your measurements on line to try on??????”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are so pleased you love the quality and design of our products and that you have had a positive online shopping experience. Thank you for your suggestions of a virtual service, this has been passed on to the relevant teams. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“I’ve been shopping ME+EM for over 15 years and I am so delighted how the brand has grown from just neutral basics and knitwear to a truly fashion forward brand that’s also simultaneously classic and timeless. Not an easy feat! Also happy with the monthly releases of new designs. My ME+EM pieces are on constant rotation in my wardrobe.”

Helpful Report

Dear Michelle, Thank you for taking the time to leave your lovely feedback. We are so pleased you have been shopping with us for over 15 years and we hope you continue to be a loyal customer! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“One of my go to shops! Love the quality of the clothes they are always comfy but look stylish and smart. It super easy to order, and returns are simple and quick. Highly recommend!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. It is great to hear ME+EM is one of your go-to shops and that you love the quality and style of our clothes! If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Great designs. Aleays get complimented when I wear one of the pieces. Separates blend seamlessly with other wardrobe staples. Easy to order (delivery options are good for Australia). Speedy returns (if needed).”

Helpful Report

Dear Katarina, Thank you for taking the time to leave your positive feedback. We are thrilled to hear you receive compliments whilst wearing ME+EM and that you find our online services easy to use. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Fabric and workmanship is unsurpassed. A continual release of new items throughout the season allows for a wardrobe refresh. Ease of ordering and returns with excellent customer service should questions arise.”

Helpful Report

Dear Judy, Thank you for taking the time to leave your wonderful feedback. We are very happy to hear you love our frequent collections and have had a positive online shopping experience with us. If you ever need any assistance or help with your orders, please contact our customer care team at enquires@meandem.com. Kind Regards, ME+EM Customer Care

“Great design and quality fabrics. In particular very flattering trousers. Only negative was the next day delivery is not always reliable.”

Helpful Report

Thank you for your review and for your thoughtful feedback. We will certainly pass this information on to the relevant teams for their future consideration. If we can assist you further please do not hesitate to contact us and hope you continue to enjoy our new collections! Kind regards, ME+EM Customer Care

“Easy to order and speedy returns. Also easy to order and keep such beautiful, stylish and sophisticated clothes that make you feel amazing!”

Helpful Report

“Excellent range of quality clothing, well made and up to the minute fashion, highly recommend ME & EM every opportunity I have!!”

Helpful Report

“Prompt and efficient service especially considering I live in Australia!”

Helpful Report

ME+EM is rated 4.5 based on 783 reviews