ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“I love the dresses , however I would suggest focusing more on providing a variety of maxi, long sleeved dresses as they better suit us being covered women living the GCC .”

Helpful Report

Dear, Thank you for taking the time to leave your feedback with us. We are glad to hear you are enjoying our dresses, however, in regards to fit or style, if you ever have any queries, please get in touch with us directly so we can further assist you. Kind Regards, ME+EM Customer Care

“Your clothing is so beautifully made and timeless.”

Helpful Report

Dear, Thank you for leaving your positive review with us. We are very happy to hear you are loving our brand and our classic styles, we look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“Clothes are beautifully packaged and delivered efficiently. I have been delighted with the excellent quality and fit of all the items I have purchased.”

Helpful Report

Dear Elizabeth, Thank you for taking the time to leave your positive review with us. We are thrilled to hear you are loving our brand, quality, and the services we provide, we look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“ME+EM has become my favorite clothing brand. I love the quality and the beautiful choice of fabrics as well as the classic design. Living abroad I follow all new designs on the internet and rush to the boutique to stock up as soon as I am in London, about twice a year. I love your dresses, however, most of them are cut at the waist and since I have a long upper body, they don't hit me at the right place. More flair cut dresses would be most welcome! Keep up the great work!”

Helpful Report

Dear Yvette, Thank you for taking the time to leave your positive feedback with us. We are delighted to hear you are loving our brand and the quality of our pieces, we look forward to you shopping with us again. In regards to fit, sizing or product advice, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“I appreciate the thoughtful design. As someone who likes her chest covered i especially appreciate the adjustable necklines and the layering blouses. I look forward to shopping in person the next time I am in the UK!”

Helpful Report

Dear Angela, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you have been loving our brand and the attention to detail with our individual pieces, we very much look forward to you shopping with us again. If you have any issues or concerns, please get in touch with us directly so we can further assist. Kind Regards, ME+EM Customer Care

“Love Clare Hornby aesthetic and the go together possibilities of building on the basics season after season...love the pockets...must have pockets. As a woman CEO in the wine business it is important to have both comfort and style and a certain longevity to the pieces so nothing is a throw away. Faves are the satin track pants...dresses that are well priced and well made. Thanks...I will continue to build on my great assortment of Me&Em. Sometimes the pants are way too long (and I am fairly tall) so be prepared to hem the ones that are longer looking online...a minor tailoring necessity sometimes on that but the fit is always super for my size 8 or medium sizing. Thanks, Clare!”

Helpful Report

Dear Jane, Thank you for taking the time to leave your positive feedback with us. We are delighted to hear you are loving our brand and brand ethics but also enjoy the attention to detail within our individual pieces. In regards to sizing, fit, or product details, please get in touch directly so we can further assist. We look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“I’m a big fan of your short dresses. Being 5ft 2in they tend to sit on my knee…. Which is perfect. They are a little more expensive but the quality and design is superb. Lovely choice of styles… classic but stylish so don’t think they will date. Very quick delivery and easy to return and replace where necessary.”

Helpful Report

Dear Joanne, Thank you for leaving your positive feedback with us. We are delighted to hear you have been loving our brand and quality and in particular the fit of our dresses., we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Great quality, style and service. Superb tailoring and a great range of colours. As an almost 60 year old am delighted to find you - thank you!”

Helpful Report

Dear Bryony, Thank you for leaving your positive review with us. We are thrilled to hear you have been loving our brand and are enjoying our quality, we look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“Promt delivery. Easy returns. Quality clothing. Love the combination of womanly clothes with a sporty touch! Make more midi dresses please ;-)”

Helpful Report

Dear, Thank you for leaving your feedback with us. We are thrilled to hear you are loving our brand, quality, and style, we look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“I appreciate your tailoring of jackets, finally found trousers that not only fit but are long enough. Your delivery has been on time and I don't think I ever had to return anything. Please keep your trousers long with additional hem if needed.”

Helpful Report

Dear Cornelia, Thank you for taking the time to leave your feedback with us. We are very glad to hear you have been loving our brand and the services we provide, we look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“The clothes are a bit more expensive than what I would normally pay but the dresses are in lovely prints and fabric, flattering shapes and unusual. I would have given 5 stars but because I am only just over 5 foot the midi and maxi lengths are too long so a limited choice. Love the tops and knitwear too. No problems with delivery, returns or refunds.”

Helpful Report

Dear Florence Ann, Thank you for taking the time to leave your feedback with us. We are very happy to hear you have been loving our brand, style, and the services we provide. In regards to sizing or fit, please get in touch directly for any further assistance. Thank you for your patience. Kind Regards, ME+EM Customer Care

“I love your skirts & Sweaters. They are so well made; colors never fade and are timeless. Definitely my favorite brand.”

Helpful Report

Dear Kate, Thank you for taking the time to share your kind feedback with us. We're pleased to hear that ME+EM is your favourite brand and you love our skirts and sweaters! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Me+Em clothes are beautifully made and fit perfectly. All of them become wardrobes staples. They are my go to brand.”

Helpful Report

Dear Hannah, Thank you for taking the time to share your feedback with us. We're thrilled to hear you love the fit and quality of our clothes and that ME+EM are your go to brand! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Clothes that are stylish, great quality, thoughtfully priced and comfortable to wear, along with excellent service - what’s not to like? Top brand!”

Helpful Report

Dear Customer, Thank you for taking the time to share your feedback with us. It is great to hear you love our stylish, great quality clothing and you've had a positive shopping experience with us! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Clothes that make me feel good Customer service at my local store, now on Westbourne grove, is fantastic Ordering online is easy and efficient as returns.”

Helpful Report

Dear Customer, Thank you for taking the time to share your feedback with us. We're pleased to hear that you feel good wearing ME+EM and that you have had such a positive shopping experience with us! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I fell in love with Me+Em way back 2009 and up till now I am a fan. it has maintained its quality in clothing material, focus on details of every product with design and comfort always considered. The description of each piece and how it is presented/modelled online are accurate and very helpful for those who shop online. I like that each piece provides a specific size chart though I noticed this seems not to be so anymore. Pls bring back your usual size chart for each piece. I usually shop on Sale and that’s because Me+Em is timeless, classic and forever. Customer service is outstanding! To top it, I feel good and confident when Im wearing Me+Em.”

Helpful Report

Dear Customer, Thank you for taking the time to share your wonderful feedback with us. It is great to hear you have been shopping with us since 2009! We are so pleased to hear you feel confident wearing ME+EM and have found our online shopping experience helpful and easy. We look forward to having you shop with us again soon! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“The usual high standard of product and service”

Helpful Report

Dear Customer, Thank you for taking the time to share your positive feedback with us. We're pleased to hear that you love our products and great customer service! Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I live in Australia and I love how easy it is to shop at Me and Em. I love all the styles and how great I feel in this clothing. My only suggestion is to show models of different sizes and heights.”

Helpful Report

Dear Customer, Thank you for taking the time to share your kind feedback with us. We're pleased to hear that you love the fit and styles of our collection and that you find our online shopping experience easy to use. Your feedback regarding our models has been passed on to the relevant teams. Please feel free to contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Customer Service with Me and Em is always brilliant and the clothes are the only ones that really stand the test of time in my wardrobe. They are the ones I reach for time and time again.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are pleased to hear that you love the quality of our clothes and fabrics. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“It is the only company that makes exactly what I like and the fit is amazing. I am a 10 with a 36 full bust, so not easy. I have very narrow shoulders. The designs are amazing and always attract interest and questions. Price is higher but worth every penny Delivery and returns excellent. Can you find me another cream jumper with 3 buttons on the shoulder.Just thought I would ask Olivia Coumbe”

Helpful Report

Dear Olivia, Thank you for your kind feedback. We are pleased to hear you love our clothes and the way they fit. We are also pleased to hear you have had a great experience with our delivery and returns service. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews