ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Customer service is always excellent, both in store and online. Staff give an honest opinion and are friendly and helpful without being pushy. I prefer to shop in store as I find returning goods a hassle, however when ordering online the process is straightforward and delivery is within the time frame promised. This was particularly useful during Covid lockdowns. The clothes are excellent quality and remain good value for money even though price increases have been necessary of late.”

Helpful Report

Dear Christina, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you have had such a positive experience with our fantastic customer service team and store staff. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I like the quality, the styles (not do much the long floral dresses but they aren’t me to be fair), the range for different aspects of lifestyle and the fact that there isn’t too much choice… I would love to see the classic wide leg trousers in shorter lengths and the shoes in smaller sizes - I’m petite so not everything works. I also would appreciate some kind of customer loyalty discount occasionally as I buy so much!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you love the quality of our clothes and your feedback regarding our trouser lengths and loyalty rewards has been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love the clothes. Delivery has been on time.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love our stylish collections and have had a positive shopping experience with us. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I LOVE the clothing but they are not cut right for short people. PLEASE start a petite line, Me & Em!!!!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love our clothing but are disappointed to hear you struggle with our sizing. Your feedback on a petite range has been passed on to our design teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Good products ,good servcie”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you love our products and service. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Me + Em clothes are well made with great attention to detail . I think their designs are well thought out . I have purchased several items . Jackets all of which are well tailored , also a beautifully cut suede jacket , jumpers in a high quality cashmere , merino wool cardigans and jumpers which have worn very well . The various dresses jeans and tops I bought are a great fit. I really enjoy wearing their clothes you can mix and match and add items from season to season . Honestly I can’t fault anything and would highly recommend shopping at Me +Em. I live in Ireland so purchase online. Best of all they deliver within a few days and on the odd occasion when I did have to return an item I was refunded immediately. At 5ft 10 I find lots to fit and the trs coming in the longer length is a great choice for me”

Helpful Report

Dear Mia, Thank you for taking the time to leave your constructive feedback. We are thrilled to hear you love our thoughtfully designed clothes and that you enjoy mixing and matching your ME+EM pieces. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Fantastic quality materials and tailoring. It is age appropriate ( I am 56 years old). I would love to see a petite range since I am 155cm tall. I am an overseas customer and delivery is swift.”

Helpful Report

Dear Sandra, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love our tailoring and high quality fabrics. Yout feedback regarding our sizing has been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“The clothing that I have purchased from you is beautifully made. I always feel that I look my best when wearing them! Your details are lovely as well. I am 5’5” tall and nothing that I have purchased has not fit well. I am a convert! I will always purchase your quality over others.”

Helpful Report

Dear Pam, Thank you for taking the time to leave your thoughtful feedback. We are pleased to hear you love the quality of our clothing and that you feel your best in ME+EM. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“ME+EM make beautiful, wearable clothes. Designed for women who like quality clothes but at affordable prices We want to be elegant, glamorous and comfortable and these clothes tick all the boxes. In every collection there is always something for me and the items are always beautifully wrapped. The online ordering and returns process is effortless.”

Helpful Report

Dear Lesley, Thank you for taking the time to leave your positive feedback. We are thrilled to hear you love our beautiful wearable collections and that you have enjoyed your ME+EM shopping experience. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Excellent prompt delivery service clothing is quite highly priced but the quality and designs are worth it. Returns and refunds easy and quick. If i had one comment it would be that some of the full length dresses and trousers/jeans are very long. I am 5’5” but have to get them altered which is a bit frustrating. Other than that a wonderful company!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are happy to hear you have experienced our speedy delivery and returns process and love the quality and design of our clothes. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Good quality and an array of different styles to satisfy both work and leisure. Keep going back for more!”

Helpful Report

Dear Erika, Thank you for taking the time to leave your positive feedback. We are thrilled to hear you love the quality and range of our collections and have had a positive shopping experience with us. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Lovely quality, although some of the jumpers have gone quite bobbly or shrunk”

Helpful Report

Dear Customer, Thank you for taking the time to leave your constructive feedback. We are pleased to hear you like the quality of our clothes but are disappointed to hear your jumpers have suffered bobbling and shrinkage. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I love the designs and have enjoyed wearing all the garments which I have purchased. I have found the customer service brilliant, helping me to gauge my correct size. The price reflects the quality of the materials and cut of the garments. Delivery is really prompt and I always feel confident shopping with Me+Em as they provide a good returns and refund. I don’t mind paying for postage with the knowledge I can return items which don’t suit or fit.”

Helpful Report

Dear Jane, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you enjoy wearing your ME+EM clothes and that you have found our customer care team helpful with sizing and that our delivery and returns are easy to use. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I came to Me-Em by chance over hearing someone smartly dressed at a lunch talking about Me-Em .Off I went and the shop and the staff both in Draycott Avenue and King’s Road have made me feel at home and like one of the family. Now I am only at Draycott Avenue as it is easier there with my two canine companions.The clothes the staff and the whole atmosphere is helpful , attentive and really cosy.I come away blissfully happy with clothes that will take me anywhere for any occasion.Thank you Draycott Avenue.The Manageress there is completely wonderful and runs a perfect Me-Em. Thank you.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you have has such a wonderful experience in our Draycott Avenue and Kings Road stores. Your lovely words have been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Great value for money Easy to wear and sizing is accurate Lovely easy aesthetic Wore halter neck top with palazzo pants-easy sophisticated dinner party attire So easy to co ordinate Thank you as ever!!!”

Helpful Report

Dear Diana, Thank you for taking the time to leave your lovely feedback. We are pleased to hear that you love the style, sizing and quality of our clothes! We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I absolutely love ME + EM and have a few pieces , however I am very petite at 5ft with a small frame and find the clothes are simply too big for me . I know there are some styles recommended for petite people but in essence they don’t really work as the designs are for taller / larger people. Such a shame !”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are pleased to hear you love ME+EM but we are sad to hear our sizing doesn't always work for you. This feedback has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love love love! Feel like it’s high quality clothing for work and play made for an on the go executive who wants to also look like a woman… prices are fair and returns easy. Love the variety and monthly updates!”

Helpful Report

Dear Meredith, Thank you for taking the time to leave your lovely feedback. We are happy to hear you love our clothing and our easy returns process. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I am 5ft 11" and I absolutely love this brand. The trousers fit me to perfection and whilst I really appreciate that it must be very difficult for petite heights to find clothes to fit them well, it is an ongoing nightmare for my height! The quality is fantastic and I love so many of the designs. I have had several personal consultations which I thoroughly recommend. Thanks Me+Em - you have really changed the way I feel about myself in clothes.”

Helpful Report

Dear Anna, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you love ME+EM and feel good in our clothes! Your feedback regarding petite sizing has been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I’m 49 and liveclothes but I find most high street stores are aimed at younger customers, me and em feels special, and the quality is super important for me now when I buy clothes , I love me and em knitwear and there pretty blouses”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are pleased to hear ME+EM clothes feel special and different from other brands and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“The quality, tailoring and price”

Helpful Report

Dear Loretta, Thank you for taking the time to leave your lovely feedback. We are pleased to hear you're happy with the quality and price of our clothing. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews