ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.50

4.5 Rating 783 Reviews

88 %

of reviewers recommend ME+EM

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Beautiful clothes that fit and flatter. Cut for the older and more sophisticated woman in a way that other brands just aren’t. Love that you have waist cinching belt ties with most of your dresses and that your sizing is consistent. Love this brand!”

Helpful Report

Dear NC, Thank you for taking the time to leave your kind feedback with us. We are so pleased to hear you love ME+EM and our clever silhouettes. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“I’ve purchased many clothes over the years!, but ‘Oh My’ my purchases from ME+EM make me feel happy from the inside. Beautiful quality & I always feel amazing and confident when wearing. Thankyou :) The Customer Service help line are amazing too, they are always spot on if you’re unsure what size to order if you’re not quite as tall. Thanks Again x”

Helpful Report

Dear Louise, Thank you for taking the time to leave your wonderful feedback with us. We are thrilled to hear your ME+EM purchases make you feel happy from the inside! We are also pleased to hear you've experienced our great customer care team. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“The quality of your garments is superb. I really love your corduroy, fantastic quality. Your processing of orders is very efficient and your no fuss packaging is great.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback with us. We are pleased to hear you have experienced our superb garment quality and that you have had a positive online shopping experience. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Great quality, unique designs, fast shipping to the US. The cost is pretty high, buy competitive to the quality and what's out on the market.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love our high-quality garments and speedy shipping to the US. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Fabric is quality. I can order My size and it fits like it was tailored for me. Dresses are so feminine and detailed. Pants are long enough for long legged ladies. Delivery is so quick”

Helpful Report

Dear Janine, Thank you for taking the time to leave your kind feedback with us. It is wonderful to hear that our clothing fits you perfectly and that you've experienced our speedy delivery service. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“great style and great quality!”

Helpful Report

Dear Jen, Thank you for taking the time to leave your kind feedback with us. We are happy to hear you love our ME+EM style and the quality of our clothing. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“It is easy to shop for Me&Em, even from the U.S. The clothes are reasonably priced, fit my body well and designed well. It’s easy to return them, in the rare case I need to. Thank you Me&Em. My life is less complicated since I found you!”

Helpful Report

Dear Barbara, Thank you for providing your kind feedback. We are thrilled to hear you have experienced our easy online shopping in the US and our speedy returns service. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“I just love these clothes! The quality is excellent and the designs are fresh and innovative. This is my go to brand”

Helpful Report

Dear Samantha, Thank you for your kind feedback. We are thrilled to hear you love ME+EM and our innovative designs. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Love every product. Beautiful and outstanding quality.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love ME+EM and our high-quality clothing. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Colours exactly as illustrated - rare! Beautifully made and fit well. Choice is limited for me has I am 5ft 2" and live in a very (muddy) rural area.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback with us. We are happy to hear you love our beautifully made clothing but we are disappointed to hear you struggle with some of our lengths. This feedback has been passed on to the relevant teams. If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“I’m delighted with my purchases - thank you. The quality of the fabrics is superb; the cut is flattering and feminine. I returned one item as I preferred the other two, and I found the process very simple and fuss free. Usually the returns system is the downside of shopping from home in your pyjamas, but not so with Me+Em. My only feedback is, I would very much like you to include lengths of garments to your website information.”

Helpful Report

Dear El, Thank you for your lovely words. We are thrilled to hear you are delighted with your purchases and that you love the quality of our fabrics and the cuts of our clothes. We are sorry to hear you haven't been able to locate the lengths of our garments online. Each of our products has an icon for a "size guide" located under the "add to bag" icon. This size guide contains all the product measurements including their lengths. If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“High quality, beautiful fabrics and style.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love ME+EM and our wonderful fabrics and high quality. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“High quality well made clothes a great investment”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are so pleased to hear you love ME+EM and our high quality clothing. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“I treat myself once a year to ME+EM clothes, this year it was shorts and white shirt. The sizing is spot on. I have dresses that are 3 years old that I still wear as their quality , unique and flattering designs are great to wear.”

Helpful Report

Dear Gaby, Thank you for taking the time to leave your kind feedback with us. It is lovely to hear that you treat yourself to our clothing and that you love our quality and unique designs. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“Love the clothes only problem I have is the length too long for me so always have to get shortened. I am 59 and love being on trend. When you get older your shape changes so I love a pull on trouser.”

Helpful Report

Dear Diane, Thank you for taking the time to leave your kind feedback with us. We are happy to hear you love our clothing but are disappointed to hear our lengths are a little too long for you. This has been passed on to the relevant teams. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

“I received an email with code for 15% discount I was excited. I’d ordered something once for my daughter for Christmas but can’t really afford for me. I would like to buy everything because it’s all so beautiful and such good quality. So I decided with 15% I can order a few things. When I went to checkout (online) I couldn’t see code for applying the 15%. But in my haste (and tbh to get my mitts on the beautiful things I’d ordered) I paid. But I was cross with myself for acting in haste. So I ordered again, just one item, at a third of the cost of original order. And I successfully applied the 15%. I tried calling customer care but obviously on Sunday no one manning the phones . I called today and was absolutely truthful and recognised my error. And asked please amalgamate two orders (done within minutes) and give 15% on both. To my surprise she said NO. I was genuinely surprised. Come on ! Seriously! You want good reviews? You must want people to say: amazing company, amazing, kind, helpful, friendly and obliging staff? I know my mistake, I get it. So let me cancel order and give me new code and I’ll reorder and apply new code …. And she said …. NO! Again! Ok ok I get it. No can do. Bye . End of sorry story.”

Helpful Report

Dear, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our quality and that you were excited to shop with us, however, I am sorry to hear you have had a negative experience in regard to your discount and customer care experience. This is not how we want our customers to feel and apologise for any inconvenience this has caused you. Unfortunately, due to how our system works, we are unable to refund anything retrospectively, however, please get in touch directly for us to further assist you. Thank you for your patience. Kind Regards, ME+EM Customer Care

“Delivery was excellent. It’s on the upper end price wise but the quality is fabulous. Have never made a return😀”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving the brand, quality of our pieces, and delivery, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“I am 63 and a lawyer. I have always loved fashion, but felt a little lost post – pandemic. I have been so excited to discover the mix of fun and classic that you offer. The clothes are sharp. They travel well, and they have a little spark of ingenuity.”

Helpful Report

Dear Miriam, Thank you for taking the time to you leave your positive feedback with us. We are very glad to hear you have found a brand you love and suits your style, we very much look forward to you shopping with us again. Kind Regards, ME+EM Customer Care

“Beautiful quality made clothes. Always receive plenty of compliments when wearing anyME+EM. Great service, prompt delivery and packaged well.”

Helpful Report

Dear Samantha, Thank you for taking the time to leave your feedback with us. We are very happy to hear you are loving our brand and the services we include, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Love the quality of the clothes and the selection. I always find something I really like no matter what the occasion is. Loving the summer colours.”

Helpful Report

Dear Tracy, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love ME+EM and our varied selection of high quality clothing. We very much look forward to you shopping with us again! If you ever need any further assistance please contact us on 03456 800 975 or by email enquiries@meandem.com. Kind regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 783 reviews