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McNeela Music Reviews

4.9 Rating 2,048 Reviews
97 %
of reviewers recommend McNeela Music
Company Reviews Product Reviews
10,058
 Metrics Info
4.9
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

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Thomas H
Verified Buyer
“I am very impressed with McNeela music and have purchased an Irish banjo that I love and a couple of Irish banjo books that are going to help me learn to play the Irish banjo. McNeela Music does an excellent job of communicating with the customer.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Ordered two whistles, only received one. Asked a refund and received the money very quickly.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Great quality products, sold by real, knowledgable trad musicians.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Very high quality instrument, delivered as described, and follow up questions answered promptly.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“I've never owned such a beautiful whistle. I'm so impressed by it's quality and superb sound. Thank you so much for your overall fantastic and brilliant service. It was a pleasure to receive the attention to detail that I received, thanks so much!”
Helpful Report
Posted 2 years ago
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Verified Buyer
“High quality, lovely tone, gorgeous design, good price~!!!”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Very helpful throughout the process, and very please with the Concertina I received from Dublin Ireland”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Good order and delivery service, nice whistle!”
Helpful Report
Posted 2 years ago
Klaus-Günther B
Verified Buyer
“Over the past few years I have bought three low whistles and a number of soprano whistles over the internet at McNeela's and the service so far has been outstanding - as much as the products. Also, the newsletter is always welcome with all the information about Irish music and living in general and the offers for online-tutoring - which I unfortunately do not have the time for at the moment. But we are looking forward to visiting the shop when we are in Dublin in the near future.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Love my Killarney whistle, it was well packed and shipped within the stated time frame. Excellent customer service, thank you!!”
Helpful Report
Posted 2 years ago
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Verified Buyer
“I've been telling my musical friends about your company and your great customer service. I had placed an item in my shopping cart ... and received what appeared to be a personal email from Mr. McNeela himself, asking if he (or the company) could be of any assistance with my purchase decision. I thought ... here's a man (or company) who/that values his/its customers. I subsequently opted for a lower-grade entry-level flute and was quite impressed with the whole delivery process (including international package tracking). I am very satisfied with my new flute!”
Helpful Report
Posted 2 years ago
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Verified Buyer
“McNeela has quality instruments and customer service. They stand behind both in a gentle, professional way.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Shipped promptly and helpful with tracking info. Very satisfied. Thanks 👍”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Very good, the whistle is pristine, with a lovely tone.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Very nice mandolin”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Third time writing a review, but the previous reviews never seem to appear leading me to believe McNeela is somehow curating reviews. The product had too many problems out of the box and required multiple attempts at opening and cleaning and adjusting the right side of the concertina. some reeds on the left are breathy. The bellows leak without any buttons being pressed. Too many keys stick, requiring many self-adjustments. Screws that held the hook meant to secure the leather strap required me to tighten it on my own. Once opened there was a lot of fluff from the pads and two pads that required trimming. The only options given to me were to enact the repairs myself via an old blog post; to return ( which meant I had to pay shipping both ways without anything to show for it ) or to get it repaired/ replaced ( I have no faith in McNeela Instruments' doing a good job considering the number of problems in a NEW wren 2). I Finally got the instrument somewhat playable so I would not consider sending it back for a replacement as I may end up getting another shoddy piece that may require even more work, so I am cutting my losses. If ever I choose to upgrade, I would not return, nor will I recommend McNeela.”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Enjoy my "A" penny whistle”
Helpful Report
Posted 2 years ago
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Verified Buyer
“Bad treatment of critical client”
Helpful Report
Posted 2 years ago
Alexandra H
Verified Buyer
“Very quick delivery and well packed item.”
Helpful Report
Posted 2 years ago
McNeela Music is rated 4.9 based on 2,048 reviews
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