McNeela Music Reviews

Name: McNeela Music
Address: Unit 137 Baldoyle Industrial Estate, Baldoyle, Dublin
Rating: 4.86

4.9 Rating 2,048 Reviews

97 %

of reviewers recommend McNeela Music

4.9

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 3rd January 2024

Pamela J

McNeela Music 5 star review on 30th December 2023

Cis V

McNeela Music 5 star review on 7th December 2023

Sue S

McNeela Music 5 star review on 29th November 2023

Daniel C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The concertina I received had a problem- the reeds on one of the buttons were reversed. I returned it and the Problem was swiftly sorted and the instrument returned. Excellent service and very pleasant people to deal with, I have too little experience to be able to offer a meaningful opinion on the quality of the instrument.”

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Posted 4 years ago

“Tremendous service, excellent instruments, the Bodhran is an amazingly responsive percussion instrument. Makes me even more sad that I don’t love in Dublin! Liam Tucker Atlanta, GA”

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Posted 4 years ago

“McNeela Music is a 5-star service and so helpful. Very much last minute, I wanted to buy and send some tin whistles to a friend for his birthday. McNeela's posted them for me super fast that day of purchase and he had them the next day, on his birthday, during the early days of the pandemic, when we all needed cheering up. They certainly cheered him up no end, and me. Thanks so much- the personal touch and quality of instruments is what I'd definitely come back for. It didn't matter that it wasn't a high-value product, the encounter was treated with the same care as a higher value purchase.”

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Posted 4 years ago

“The world needs more of what McNeela Music is - a company obsessed with personalized service and a dedication to the preservation of art and culture in an environment that sorely needs both. The whistle I bought from this store is as beautiful as it is functional - the absolute pinnacle of quality on both fronts. Do yourself and the world a favor and support Paraic McNeela and his wonderful shop.”

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Posted 4 years ago

“I had to wait a while because of the Pandemic. It was certainly with the wait. I love my new whistle.”

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Posted 4 years ago

“Gave my cousin the Spoons to learn during this pandemic. He was Happy to get them & doing Great learning them! Thank You!!”

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Posted 4 years ago

“Excellent service and quality as always, just as I have come to expect from McNeela Music.”

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Posted 4 years ago

“whistle arrived swiftly & in perfect condition!”

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Posted 4 years ago

“I live in New York and McNeela music has been great getting my orders to me and always getting back to me with all my questions”

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Posted 4 years ago

“Service is wonderful!”

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Posted 4 years ago

“All my recent instruments & my wife's musical instruments have been purchased from McNeela. Considering most were purchased over the lockdown period (we didn't purchase them because of the lockdown) The service from Paraic, Miriam & Aaron was superb. So far we've bought A wooden D Flute, A Swan Concertina, A Wren Melodeon, Then Tuneable Tony Dixon whistles. "Low D", "C" ,"D" & an "A" Currently on order and on its way is a Tony Dixon Tuneable "Bb" All the advice, communications etc are flawless with the McNeela team. The website is easy to use, and if you have any queries one of the good people at McNeela will be happy to help/advise Finally their blog & the e mails with various videos etc are brilliant Not much else to add other than "Thanks" to McNeela for their excellence & friendly service True Irish......”

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Posted 4 years ago

“I live in the United States, but still McNeela Music is my "go to" place for Bodhran Supplies and everything Celtic! Great customer service, and quick delivery!!”

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Posted 4 years ago

“My whistle took months to come because of Covid but the staff were very helpful in checking in with me. I love my whistle now it’s here and have enjoyed getting the music videos. I live in Australia but can’t wait to visit the shop one day”

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Posted 4 years ago

“Excellect products!”

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Posted 4 years ago

“Great customer service and genuine company who are passionate about what they do”

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Posted 4 years ago

“McNeela Music has always come through with quality and dependability of service. Top Notch!”

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Posted 4 years ago

“Really a great place to do business with. Both the concertinas and the recent drum purchased were handled with great care. The items were shipped to a remote location is Alaska. Very happy with this purchase. The items were for my son who has self taught himself the concertina. He lives and works at Katmai National Park.”

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Posted 4 years ago

“McNeela's Music has been friendly and helpful every time I have had the pleasure of doing business with them. I am a very satisfied customer who highly recommends them. And I am enjoying my Phoenix concertina immensely.”

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Posted 4 years ago

“Fantastic service from the McNeela team. Had ordered some items for my Bodhran but Australia Post unable to receive due to the "VIRUS". McNeela more than happy to process immediate refund but I'm more than happy to have my account in credit until I re-order.”

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Posted 4 years ago

“Still waiting”

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Posted 4 years ago

Hi Liam, I understand that Aaron from Customer Service was in touch with you regarding your order and that you were happy to wait until after Covid-19 postal restrictions were lifted for this order to be sent. Please contact service@mcneelamusic.com if you wish to arrange a faster shipping option. Stay well and stay safe, Miriam

Posted 4 years ago

McNeela Music is rated 4.9 based on 2,048 reviews