McNeela Music Reviews

Name: McNeela Music
Address: Unit 137 Baldoyle Industrial Estate, Baldoyle, Dublin
Rating: 4.86

4.9 Rating 2,048 Reviews

97 %

of reviewers recommend McNeela Music

4.9

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 3rd January 2024

Pamela J

McNeela Music 5 star review on 30th December 2023

Cis V

McNeela Music 5 star review on 7th December 2023

Sue S

McNeela Music 5 star review on 29th November 2023

Daniel C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A exel shop highly recomend☘👍”

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Posted 1 year ago

“Very efficient and professional service.”

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Posted 1 year ago

“I bought an Irish flute, and it came with a great case, and the flute itself is beautiful! It sounds and plays great, and when I had a question I got a detailed answer super quickly!”

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Posted 1 year ago

“Excellent service 😊”

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Posted 1 year ago

“Perfect service!”

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Posted 1 year ago

“Good quality products, fast delivery”

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Posted 1 year ago

“I paid for tin whistle class. It was excellent. But after the first month it became inaccessible. The website kept directing me to sign. But I already had and the company took automatic payment every month. I tried via the site to stop payment but they keep charging me. I am frustrated and upset about this business practice. They take my money and hide behind a non functioning class presentation.”

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Posted 1 year ago

“Padraic McNeela makes the most beautiful bodhrans I have ever seen. On a recent trip in Cork and Kerry , I noticed that all of the best bodhran players were using bodhrans made by McNeela. Ah , but there is a reason-the tone and tunability of these instruments is superb”

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Posted 1 year ago

“I purchased a violin case for a friend's birthday and she was delighted with the quality. The delivery to England was in plenty of time. If I visit Ireland I will look at the newsletter for events.”

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Posted 1 year ago

“Please no more emails”

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Posted 1 year ago

“Very prompt service and the bodhran we received was exactly as described. Excellnt”

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Posted 1 year ago

“Excellent service, with questions answered promptly. The flute came superbly packaged along with the guitar, and both were good quality.”

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Posted 1 year ago

“This is the first company I've seen that genuinely cares about their customer, you can reach out to them whenever and they'll help you out. I bought a concertina (Wren 2) from them some months ago, it broke and they sent me replacement screws and springs for free.”

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Posted 1 year ago

“Great products and an even better service. I live on a remote island in Australia and my parcels arrived in better time than the domestic ones.”

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Posted 1 year ago

“Bought a Phoenix concertina, excellent instrument, my others just don't get played anymore. Lovely sound and so nice to play with the delrin buttons. Im at intermediate levrl and cant see that I will ever want a different box. Was delivered to Portugal very quickly.”

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Posted 1 year ago

“Friendly, effecient and prompt ! Thank you”

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Posted 1 year ago

“I loved the opportunity to put together my own bodhran with McNeela's kit of quality parts and great instructions. I also appreciate the thoughtful and informative occasional emails from the shop. There is so much information, thoughtfully written. You clearly care about music and go to great lengths to encourage and support prospective learners with your newsletter emails and great videos of demonstration and instruction. In the end, I commissioned a drum direct from a wonderful Irish maker, but I wouldn't have known where to start with it or felt such a kinship with the instrument if I hadn't started with your DIY bodhran kit, and I continue to appreciate the continued correspondence around Irish trad music and instruments. You're clearly in it for the love of music and not just the business. As a lifelong musician and teacher, I thank you for your exceptional give-a-damn. It can feel hard to find these days.”

McNeela Music 5 star review on 17th July 2023

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Posted 1 year ago

“Very prompt delivery of an excellent quality product. Daithí”

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Posted 1 year ago

“I live in the US. In April 2023 I ordered and received a new English Sparrow concertina from McNeela. One of the keys sometimes stuck, and I didn't feel comfortable operating on it myself. Ana in Customer Service gave me instructions for mailing it back to McNeela for free repair and also reimbursed me for the cost of mailing. She kept me informed of when it arrived and when repairs were completed and it was shipped back. The entire process was smooth and took 2 weeks. My concertina is as good as new - better actually! I'm very impressed with the service I received from McNeela. I also love my Sparrow concertina! It's wonderful when a seller stands behind their products, and McNeela does.”

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Posted 1 year ago

“Quick and eaay shopping for concertina cases even across the Atlantic!”

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Posted 1 year ago

McNeela Music is rated 4.9 based on 2,048 reviews