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McNeela Music Reviews

4.9 Rating 2,048 Reviews
97 %
of reviewers recommend McNeela Music
Company Reviews Product Reviews
10,058
 Metrics Info
4.9
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

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Anonymous
Verified Buyer
“Easy order website!”
Helpful Report
Posted 4 years ago
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Verified Buyer
“the bodhran beaters I ordered are great, but I was a little concerned (and sent a message to you all) that the pencil beater I ordered was sticking out of the package about 3 inches and could easily have fallen out along with the other beaters. Thankfully everything arrived in the US fine. Thank you, John”
Helpful Report
Posted 4 years ago
You did indeed, John and thank you for that. We are always reviewing the best way to safely package our instruments for transit and your message was shared with the team. Enjoy getting to 'grips' with your new beaters. Miriam
Posted 4 years ago
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Verified Buyer
“Love the flute cleaning kit! My flute loves it too.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Good website - really liked the different concertinas being played. Very good after sales service.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Good service and follow up support đź‘Ť”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“All great, loved it”
Helpful Report
Posted 4 years ago
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Verified Buyer
“The product got a crack on the embrochure . I sent photos to you. But you ask me to send it back w/o guarantee whether it can be matched with the body or not. How about I send the whole flute back and you send me a new one instead ?”
Helpful Report
Posted 4 years ago
Thank you for your review and we're sorry to see we've fallen short of your expectations. You can of course send the flute back to us for replacement. Aaron from Customer Services will be in contact with you to arrange this. Miriam
Posted 4 years ago
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Verified Buyer
“Great service and very helpful. They assisted in every step of purchasing my Bodhran, and kept me up-to-date with any delivery details.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Had a small problem, got a very quick answer and it worked out just fine!”
Helpful Report
Posted 4 years ago
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Verified Buyer
“I'm very happy with the whistle I bought from you you. I haven't been playing for more than a few months and this was my first 'good' one. I really like playing it. The company seems efficient, friendly and helpful. I have had no other contact with you.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Mcneela gives top-notch customer service and offer high quality instruments. I bought a bodhrán and had it shipped to the US. Arrived timely and it perfect condition. Would gladly order from McNeela again!”
Helpful Report
Posted 4 years ago
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Verified Buyer
“I love my new Bodhran, it’s sings beautifully. The customer service was also great! My bodhran cover had gotten a hole in it right after I got it and they sent out another one immediately. :)”
Helpful Report
Posted 4 years ago
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Verified Buyer
“The Low D whistle I ordered came in great condition. Even though I live in Canada the whistle was shipped in a timely manner. I would definitely buy from McNeela Music again.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
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Verified Buyer
“The ordering process was quick and easy and the whistle is great.”
Helpful Report
Posted 4 years ago
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Verified Buyer
“Conscientious. Quick, careful service. Decent price-wise. Forth-coming with no hassle on returns repairs. What more need I say?”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“McNeela products and service are first rate. I wouldn’t hesitate to buy from them in the future.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Didn't pack the full set first time, but sent the rest immediately when I called.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tip quality as always and real quick delivery.A pleasure to buy from McNeelas.”
Helpful Report
Posted 4 years ago
McNeela Music is rated 4.9 based on 2,048 reviews
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