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McNeela Music Reviews

4.9 Rating 2,046 Reviews
97 %
of reviewers recommend McNeela Music
4.9
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
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Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

I ordered a flute in November expecting that it would arrive in 15 days, as estimated on the website. Two months later it still had not arrived. Almost 3 after being sent, the only help I could get was to contact the shipping service. The shipping service told me that McNeela would need to contact them about delivery. The local shipping service attempted to deliver- I was not home and they didn't call or leave at note, so it was sent back to McNeela. I got a refund but this never should have happened in the first place.
Helpful Report
Posted 9 months ago
Great quality whistle. Easy ordering with prompt shipping
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Posted 9 months ago
Beautiful instrument. Thank you.
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Posted 9 months ago
I have two McNeela tin whistles. I love them both. But I have never had a company support like McNeela Music. I get information from them so often about things to do to become a better musician. I was so impressed with an article about what to include in my practice sessions. No other company has sent me information that would be so helpful to me. I will order any future musical instruments from them. I so much appreciate this company. I will support them however I can and say thank you for all the information you send me. Esther
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Posted 9 months ago
As always, McNeela deliveres! Fast shipement, well packaged and pretty fast dellivery. First class instrument! Can't ask for more. 😁👍 Easilly ⭐️⭐️⭐️⭐️⭐️
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Posted 9 months ago
nice sounds!
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Posted 9 months ago
Great people will a lot of experience a good company to deal with
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Posted 9 months ago
Everything about McNeela is first rate, from their products (including shipping) to their customer service. I live in California and the time difference is about 8 hours. If I send them an email during the day, I wake up to a response, without fail. It's just a joy to do business with McNeela.
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Posted 9 months ago
Excellent! Excellent!!
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Posted 9 months ago
I was very pleased with the quality of the product I purchased, and the speed of its delivery to my home in the US. I continue to look to McNeela as a source of information about Celtic music.
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Posted 9 months ago
The stunningly crafted wood flute plays beautiful music. It was sent to the U.S. with no problems. I would purchase it again if I needed another.
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Posted 10 months ago
We purchased a Wren II Concertina as a Christmas gift for our grown daughter. The concertina came quickly to the USA and was packaged nicely. There was no damage. She is enjoying her concertina and using the free lessons that came with it. We haven't had a chance to hear her play since she is married and lives in another town. We hope to hear what she has learned soon!
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Posted 10 months ago
Excellent products and service, couldn’t be happier
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Posted 10 months ago
Excellent delivery of a fine instrument
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Posted 10 months ago
From my initial contact with an enquiry regarding my tin whistle on ordering till final delivery I experienced McNeela customer service as prompt, efficient and friendly. They have a fantastic range of products and as a bonus interesting newsletters with new tunes. They also have fanbulous online music lessons, which I find brilliant!
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Posted 10 months ago
The best ever total instrument and music services. Thank you so much.
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Posted 10 months ago
Excellent serice
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Posted 10 months ago
Bom dia! O meu nome é Carlos Alves e sou português! Descobri a McNeela Music o ano passado. Fiquei muito surpreendido pela oferta variada de instrumentos e pela boa informação que o site nos proporciona. Todo o processo de selecção e encomenda, envio e recepção dos instrumentos foi célere e muito profissional. Os instrumentos (comprei Tin Wishles e Low Wishles, e ainda um bohdran) são realmente de qualidade superior e muito bons ao nível da afinação. Os dois pontos extraordinariamente positivos que posso apontar nas compras realizadas na McNeela Music são: o extremo cuidado em todo o processo de encomenda/envio dos instrumentos e todo o acompanhamento que é dado à Comunidade (aprecio muito cada email semanal com informações e história sobre o instrumentos, assim como a constextualização e história da música irlandesa, ou ainda as sugestões motivacionais para se começar a tocar ou desenvolver a prática musical. Obrigado por todas as sugestões e por manterem viva esta relação que, desta forma, não é apenas comercial. Obrigado! Carlos Alves PORTUGAL
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Posted 10 months ago
I'm in Canada and have ordered a couple of times from McNeela (including a replacement for a whistle I received that had an issue) and the whole process has been fast, friendly and very easy. McNeela Music appears to be a very professional operation and takes good care of customers. The instruments I've purchased have been fantastic as well, the Wild Irish has become my new go-to whistle in most settings and I love playing it.
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Posted 10 months ago
Beautiful instrument. I bought the wild whistle in D a few months ago and it arrived on time and makes a really nice sound. I love playing it! I recommend this whistle for anyone looking for a new one or to upgrade.
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Posted 10 months ago
McNeela Music is rated 4.9 based on 2,046 reviews