McNeela Music Reviews

Name: McNeela Music
Address: Unit 137 Baldoyle Industrial Estate, Baldoyle, Dublin
Rating: 4.86

4.9 Rating 2,048 Reviews

97 %

of reviewers recommend McNeela Music

4.9

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 3rd January 2024

Pamela J

McNeela Music 5 star review on 30th December 2023

Cis V

McNeela Music 5 star review on 7th December 2023

Sue S

McNeela Music 5 star review on 29th November 2023

Daniel C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a completely new student to concertina playing, I purchased the wren concertina. Within a few weeks, I had to take it apart to correct a button that was sounding even though it wasn't pressed. The on-line help was very good and emails were supportive and answered promptly, but it was quite challenging to fix the spring action. Several weeks later, this happened again, but with a different pair of notes. Took the concertina apart again, fixed it. A few weeks later, AGAIN! another set of notes. I am very disappointed with the construction of this instrument. Having to take it apart every week or so is frustrating, to say the least. I have no complaints about McNeela's customer service; it's the construction quality that makes it impossible for me to recommend this model. I"ll be shopping for a different concertina.”

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Posted 2 years ago

“The flute that arrived met all expectations that I had and has a beautiful tone. Satisfied with my purchase, thank you.”

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Posted 2 years ago

“Fast shipping. Great packaging. Beautiful product.”

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Posted 2 years ago

“McNeela music is the best! I love my new whistle. It is a well crafted, quality instrument with a beautiful tone that even I, a rank beginner can manage to produce. McNeela made the purchase simple, the shipping and packaging were fabulous and the quality of email contact afterwards for encouragement to play is unparalleled. Thank you!”

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Posted 2 years ago

Thank you for the review! We put a lot of effort to ensure the entire process is as seamless as possible so it's always great to hear when someone has had a satisfying experience with us! I'll pass on your kind words to our team. Enjoy your new whistle! Conor

Posted 2 years ago

“I am very pleased with my C#D button accordion and the communications I receive often.”

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Posted 2 years ago

“Great little mandolin. Very good price and shipped to the US fast and safe. An all around good deal .”

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Posted 2 years ago

“Purchased a Wild Irish whistle and arrived in Australia in estimated time. Very happy with th whistle.”

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Posted 2 years ago

“My transaction went smoothly including shipping. Love my Wild Irish whistle. My wife just got a much more expensive whistle and she loves my Wild Irish!”

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Posted 2 years ago

“Products and online service wonderful… but, when shipping to USA, tracking inside USA would be helpful especially when the instrument needs a delivery signature…”

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Posted 2 years ago

“Absolutely the best!!”

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Posted 2 years ago

“Very nice people to deal with. Good products”

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Posted 2 years ago

“Excellent Service and Excellent concertinas!”

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Posted 2 years ago

“Having bought four instruments from McNeela I can say that their customer service is superb. The problems I had were solved very quickly and delivery was surprisingly fast. Many thanks to Aaron and Paraig himself.”

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Posted 2 years ago

“Excellent service as always. My bouzouki sounds great, also the advice on various tunings/strings was very helpful, thank you McNeela.”

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Posted 2 years ago

“I have purchased 2 instruments so far from McNeela Music and they shipped them halfway around the world to Australia. They were very well packed, the shipping was really fast and the instruments arrived in excellent condition. I am very happy with both of my accordions. The quality seems excellent for the price and I can recommend McNeela Music if you are thinking of buying their products.”

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Posted 2 years ago

“My FRAMUS Nashville Black Eagle is my new best friend - we spend every afternoon and evening on the back porch spinning through reels and jigs and hornpipes. Beautiful, mint instrument - exactly as described by McNeela, and delivered lickity split to far off Leesburg, VA! Thanks, McNeela!”

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Posted 2 years ago

“Thanks for the great service at McNeela. So far, my questions were all answered politely and professionally and I`m very pleased with the items I bought so far. I also appreciate the additional input and information regarding Irish Music. Living in Germany, that's quite valuable to me. So you do go the extra mile for your customers!”

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Posted 2 years ago

“I think this instrument was made in China. Nowhere does it say made in Ireland. The cheap cardboard packaging reeked of the same smell as the way they ship items that we all receive from China. I paid far too much. I could have bought the same thing much cheaper from others, but they were all out of stock. I must say that the case it came in was very nice. Thanks.”

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Posted 2 years ago

“I purchased an Irish wooden flute a few months ago. It's beautiful workmanship and has a very pleasant sound. I also appreciated the handwritten note from Paraic! Such personal service is very much appreciated!”

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Posted 2 years ago

“Items delivered in a quick time. The quality of the items is very good. Prices are reasonable. I would highly recommend McNeela Music for their instruments, supports, and resources.”

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Posted 2 years ago

McNeela Music is rated 4.9 based on 2,048 reviews