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McNeela Music Reviews

4.9 Rating 2,048 Reviews
97 %
of reviewers recommend McNeela Music
4.9
Based on 2,048 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
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Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

A diverse set of products and tool, great service and love the customer interactions
Helpful Report
Posted 3 years ago
The McNeela experience is second to none. Not only are the products world class but so is the service and all the extra web content provided. Very happy I have made the connection. John from NY.
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Posted 3 years ago
very good service and products !
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Posted 3 years ago
I have purchased two items form McNeela, a Wild whistle in D and a whistle carrying bag. Both are of excellent quality and came from Ireland to the US surprisingly fast. The Wild whistle has a sharp, perhaps elegant look an spot on tone. The whistle case holds more whistles than I might practically use. I'd be quite interested in a smaller case, say four or six whistle slots. All my emails, both serious and play inquires have been responded to quickly and helpfully. And I have learned the word "custom" for what in the US we'd say, "business." This cultural learning is fun. Michael, USA.
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Posted 3 years ago
Received my Wren Concertina within the promised delivery time a couple of weeks ago. I typically have played wind instruments and string instruments in the past, so this has been fun learning tunes on this great sounding instrument. Originally, my wife said I would have to play it outside, but even she has commented on how nice it sounds (when I hit the right buttons!). I appreciated your staff’s help in picking out an accompanying instruction book. Thanks to all!
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Posted 3 years ago
I ordered a Killarney Whistle in the middle of the pandemic. Not did it arrive sooner than expected, they even contacted me to tell me about shipping issues and offered me an alternative to the original shipping provider who would delay the shipment for an indefinite amount of time The whistle plays very well and I encouraged my friends to purchase Killarney Whistles also. We all have one now. Much appreciation from Nashville, Tennessee
Helpful Report
Posted 3 years ago
Excellent bodhran. Extremely well-made and with beautiful tone. I can recommend McNeela Music without hesitation. The case was crafted quite thoughtfully out of first-class materials and should protect the instrument for many years. Lawrence J. House Poway, California USA
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Posted 3 years ago
Tops = best!
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Posted 3 years ago
Quality instruments. Great communication.
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Posted 3 years ago
I paid extra for the tin whistle to arrive in time for my 9 year old granddaughter’s Christmas present. There was a tight time crunch and I was worried especially since it was coming from Ireland, but it arrived in time and my granddaughter was thrilled! She has enjoyed teaching herself some simple tunes!
Helpful Report
Posted 3 years ago
As advertised and delivered on time,I can recommend this shop.
Helpful Report
Posted 3 years ago
My order for the Wren Concertina arrived very promptly, very pleased with the Concertina the service from McNeela is first rate.
Helpful Report
Posted 3 years ago
I have received all the items ordered, I am pleased with quality of goods.
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Posted 3 years ago
I've had excellent service from McNeela music, thumbs up!
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Posted 3 years ago
I purchased a Cygnet flute which happened to have a crack which I noticed after a week. When contacted McNeela Music support, I was immediately offered to exchange the flute for a new one with reimbursement for delivery. I'm in the sales industry myself and as a fellow in trade, I can say that the customer service in this store is a rare thing.
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Posted 3 years ago
I bought a new goat skin for a drum. It was good quality and I was able to fit it very well with the help of the video on your website. Thank you.
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Posted 3 years ago
Excellent and inspiring.
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Posted 3 years ago
Great intruments, great service, great website, great videos!!!!!
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Posted 3 years ago
Every thing went fine
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Posted 3 years ago
Very pleased with my experience with McNeela and the quality of the Wild Whistle.
Helpful Report
Posted 3 years ago
McNeela Music is rated 4.9 based on 2,048 reviews