MCN Compare Reviews

Name: MCN Compare
Rating: 4.65

4.7 Rating 4,915 Reviews

95 %

of reviewers recommend MCN Compare

4.7

Based on 4,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

MCN Compare 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used mcn compare for my bike policy's for a number of years. I've allways been happy unfortunately this year the prices were undercut by gocampare by a massive amount”

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Posted 1 month ago

“Shocking app Have to reset passwords over and over, even on putting in new one time codes don’t work. Very frustrating and thinking on chucking it altogether.”

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Posted 4 months ago

“Don't use the comparison site. Contact each individual insurer directly. Your costs will be reduced”

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Posted 4 months ago

“Purchasing through a compare website allows you to book before you ask for further details then voiding insurance”

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Posted 4 months ago

“Perhaps I am an unusual biker, but I couldn't get ANY insurance for my 125cc scooter through your site. I'm 79 with a nine year NCB and I work part-time, and the combination seemed to spook all the insurers on your list.”

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Posted 6 months ago

“Very poor They asked for proof of no claims so I sent them the details of who I was insured with which was the AA but clearly this was not good enought, we kept going back a fourth getting no where so I decided to cancel the insurance and go back to the AA....... Then they insisted that I pay the insurance in full. Stay away!!!!!!!!!”

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Posted 6 months ago

“I have used mcn before, but my bike was new to the market and wasn't found on mcn which was very irritating, and eventually costly.”

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Posted 6 months ago

“MCN use your details to pass onto a select number of companies who call within seconds of you receiving their quotes. A promise is made to beat any of the online quotes received and then proceed to ask the same questions you took the time to fill out during your application. Naturally their price comes out higher but they comsume about 45 minutes of your time no benefit I strongly advise you not to use this company .... they waste your time and exploit your application”

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Posted 7 months ago

“Filled in all the details as usual for a comparison site and got the quotes back, but when i clicked through on 2 of the quotes the price went up £35 and £50 respectively. I rang both companies and they said they were not responsible for the quotes on the site MCN were. Also there is nowhere on MCN to record extra qualifications like IAM test etc”

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Posted 9 months ago

“Absolutely pathetic, awerful service. Was charged £203.00 to cancel my insurance when it was a £600 policy. They only use one form of contact and a threatening text to say I have 8 hours to pay the cancellation fee. Do not use!!”

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Posted 9 months ago

“Awful experience don't waste your time two days trying to get a quote sat on hold for ages promised the earth never call you back when they say they will and then the quote is through the ceiling. I will stick with Carole Nash !”

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Posted 9 months ago

“Too expensive found a better deal with principle insurance”

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Posted 10 months ago

“Ridiculously priced. Poorly worded and ambiguous questions resulting in premiums doubled by a nasty underwriter. Really not happy with the customer service and how this was done overall.”

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Posted 10 months ago

“Quoted c. £200. By the time the insurance company had finished it was £300. ( pillion and other things were extra) Needed it quickly so couldn't be bothered to argue. Won't be using them again.”

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Posted 10 months ago

“All quotes were the most expensive by far compared to the well know comparison sites. After realising this I used the others and got a great deal. However I was constantly pestered by your sales team for weeks after by phone asking if I had sorted my Insurance, most were very rude and even had one young lady just hang up on me when trying to explain to her they couldn’t help me. Clearly bonus target driven staff with zero interest in actually trying to help!!! Try harder please it was a very disappointing experience and to be honest you should be the go to company for most bikers not the other online sites.”

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Posted 1 year ago

“I had to sell my motorbike and it cost me more to cancel my insurance than if I did keep my bike 🏍”

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Posted 1 year ago

“Terrible communication, very poor customer service. I did not fill in the form with correctly but it went thru and they took my money. Apparently, I should have logged on to an account I did not have and got fined when they cancelled my policy after only 10 days, which they then had 2 charges for. They were very unfair. Subsequently I found another company Bennetts, cheaper- with better coverage”

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Posted 1 year ago

“Shocking experience!!! Would never attempt to insure via MCN again.”

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Posted 1 year ago

“Getting questioned about irrelevant things all the time, price not competitive at all, threatening with voiding my policy over made up issues. Definitelly would not pay out if anything was to happen.”

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Posted 1 year ago

“I did an honest mistake on my application related to no bonus claim (MCN was after recent one from last 2 years and I had my previous bikes insured over 3 years ago). I paid around £350 for annual policy. After that they questioned my no bonus claim as being invalid (rightly so) and recalculated my policy. Now they demanded over £800... I obtained new quotations based on zero years of no claim bonus and I got quotes from various providers for around £200 e.g. from Carole Nash. So MCN £800 was way above what was available on the market. I decided to cancel my policy with them but then they demanded £65 cancellation fee plus £32 for my bike being insured with them for only 6 days... No flexibility or a good will - once you pay them you are trapped. Besides no claim bonus saga they questioned lots of other things including the date my driving licence was issued, bike model etc. I spent overall over 2 hours on the phone with them and received over 10 emails within 2 days with various demands to provide more and more details. Lots of hassle, dishonest quotations based on thin air. Again, I did honest mistake not reading small print on their application but it costed me £97 to leave them. I would not recommend this company.”

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Posted 1 year ago

MCN Compare is rated 4.7 based on 4,915 reviews