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MCN Compare Reviews

4.7 Rating 4,915 Reviews
95 %
of reviewers recommend MCN Compare
4.7
Based on 4,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read MCN Compare Reviews
Inaccurate. Clearly didn’t pass along valuable information costing me an extra £300
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Posted 4 years ago
After years of loyal support by using the same company only to get screwed on renewal (or tried to be screwed) by that same company. No change in circumstances, exactly the same coverage but ridiculous increase for the cover being offered. Time to move on.
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Posted 4 years ago
Hello I’ve not received any documents or payment plans from you yet? Thanks Ian
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Posted 4 years ago
Slightly confused why they use several companies for quotes and sometimes at different prices? Had a full interrogation regarding valuations and questions about extras on my bike and yet it was not included with replacement valuation? Sent other proof of NCB, to be told it was not sufficient and then told it did not make any difference to the total cost quotation? Totally confused when enquired about business insurance and was told I could not have that either, because I worked within the care industry. But when mt policy started I enquired to confirm if everything was up and running and asked about business insurance again and was told I can have it, but I would now have to pay a admin fee for the change. Although this was still within the cooling period from the start of my policy. Opted to pay the additional £15 GAP similar insurance cover and not heard anything about this and therefore not 100% sure if that is in place?? Again you get what you pay for and will most certainly consider paying more for the extra benefits and sound professional service!!
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Posted 4 years ago
It seems awfully coincidental that each time I use MCN I’m bombarded with harassing sales calls from what I can only assume are “partners” And yes - I have “unticked” the right boxes. Please stop it.
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Posted 4 years ago
The site itself was pretty good in how simple it was, but the experience broke down when I took the insurance out. I hadn't passed my mod 2 test yet but had brought and wanted to insure a bike. I put in MCN Compare that I was yet to get my license (by ticking the relevant check box) and went through to insure a 1200cc bike aware that I couldn't ride it on the road until I had passed. After paying for the insurance in full and completing the process, I got a call from the insurer a couple of weeks later letting me know that my insurance was invalid as I didn't yet have my licence. The insurance was cancelled and I was refunded most of what I had paid, but not all of it as the policy has been in place for a couple of weeks (although when I asked whether the policy would be upheld had the bike been stolen in that time I was told "no"!?). MCN Compare had passed through to the insurer that I got my license the day I did the quote (which is not what was selected) and, of course that wasn't the case. I queried this with MCN Compare as I was out of pocket as a result of the site not working as expected and they said to take it up with the insurer. I spoke to the insurer and they said it was the fault of the site for not providing the correct info. Either way, I ended up out of pocket.
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Posted 4 years ago
very long winded to get nowhere
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Posted 5 years ago
I found the quotes I received were very inflated,and insured my bike for £200 less than best quote on different comparison site.
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Posted 5 years ago
lowest price was much higher than other comparison sites
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Posted 5 years ago
The company chosen as ther cheapest gave appaulling customer service, had a UK call centre that no-one answered, just redirecting to a website. I eventually got my documents two months later after threatening to take them to the Ombudsman. You get what you pay for?
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Posted 5 years ago
waste of time!!!!
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Posted 5 years ago
I didn't use MCN Compare to renew my insurance - I would have done if you had sent me details of quotes at the same time as I used another comparison site as the premium from you was cheaper (for the same carrier/cover) than the the policy I bought. However you were late sending me a mail and so I had already renewed some days previously. I am hoping that you didn't get an introduction fee for my business as it was not earned...
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Posted 5 years ago
Wasn't that competitive
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Posted 6 years ago
Shared my details Hadn’t retained previous details caused me later issues Like this survey never bought anything lol
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Posted 6 years ago
Hi disappointing as you cost me £15 because you promoted me to renew my insurance before it was due therefore I went ahead only to find I was still on cover. The £15 was the admin fee for setting up a policy I did not need 😢
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Posted 6 years ago
not sending copy of NCD for new insurers poor show
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Posted 6 years ago
The reason I have given a poor review is that you can't get a comparison for a multi bike policy and if you need a comparison for a single bike policy then you can't add any modifications to the bike on the comparison site so you have to phone the company direct to get a quote , so you might as well save time and phone the insurance companies in the first place .
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Posted 6 years ago
There is no facility to add accessories, so it cost me £30 to add them with Bikesure 10 minutes after I bought the policy through MCN Compare. Hope there aren’t lots of people out there riding round with invalid insurance.
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Posted 6 years ago
Used to be a good site with cheap quotes but not this year it’s been one of the dearest sites
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Posted 6 years ago
I've got more spam now that you have my details than I've ever had before. But I saved a few quid on my insurance so that's something.
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Posted 7 years ago
MCN Compare is rated 4.7 based on 4,915 reviews