Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery of returns envelope and super quick in dealing with my phone and payment once received. All this done within 3 days.”

Helpful Report

Posted 4 years ago

Good morning Kevin, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fast and efficient service. No messing around. A quick and easy way to sell your phone . Transfer of money hassle free. Will use Mazuma again .”

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Posted 4 years ago

Good morning Vicky, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments. Kind regards Mazuma

Posted 4 years ago

“Absolutely fantastic service. Collected item securely, paid full value next day.. would highly recommend.”

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Posted 4 years ago

Good morning Lisa, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Quick and easy service. Kept their promise done what they said. Highly recommend”

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Posted 4 years ago

Good morning Emma, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Got the price offered for my phone with a cracked screen paid into my account within a week. Very happy.”

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Posted 4 years ago

Good morning Elliott, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really fast payment! Quick service. Would use again!”

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Posted 4 years ago

Good morning Michelle, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very quick response and payment”

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Posted 4 years ago

Good morning Christine, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Always use this company if I need to sell a device, collected one day and had payment the next. Very professional!”

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Posted 4 years ago

Good morning Natasha, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent as always. Speedy no nonsense transaction. Highly recommended.”

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Posted 4 years ago

Good afternoon Barry, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Excellent, fast and straight forward service. Have used Mazuma before and will again.”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service, gave me the exact amount on the site same day my phone arrived with them. Easy to set up and they even gave me an extra week to send the phone over to them when I forgot.”

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Posted 4 years ago

Good afternoon Christian, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Happy with the process this time around. Quick payment made after phone revived.”

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Posted 4 years ago

Good afternoon David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Only disappointment was £5 got for a brand new I phone water damaged ....when the screen is worth ?”

Helpful Report

Posted 4 years ago

Good afternoon Cheryl, Thank you for your review, We appreciate your comments. Unfortunately, we would not pay full price for a water damaged device, this would need to be repaired. Kind regards Mazuma

Posted 4 years ago

“That was an exceptionally smooth process and super fast pick up, process and transaction. AMAZING!”

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Posted 4 years ago

Good afternoon Amy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Everything worked and was easy”

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Posted 4 years ago

Good afternoon, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Very quick and precise response and very fair price”

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Posted 4 years ago

Good afternoon William, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Slick & easy service and money transfer same day. Fantastic!”

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Posted 4 years ago

Good afternoon William, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service, quick, kept up to date with what was happening with my order”

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Posted 4 years ago

Good afternoon Darlene, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy to sell phone Easy to send phone in packaging supplied . Emailed when phone was received & checked & easy transfer of cash the same day , this is my 5th phone I’ve sold to mazuma , never had a problem , will always use them .”

Helpful Report

Posted 4 years ago

Good afternoon Lorraine, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Brilliant service Very quick Money in my bank next day Thank you for great service especially at this time Will definitely use you again”

Helpful Report

Posted 4 years ago

Good afternoon Lisa, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews