Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service”

Helpful Report

Posted 4 years ago

Good afternoon Daniel, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very disappointing- Labels didn’t work so had to pay for postage myself and no refund given considering I risked (covid) going to post office twice Then the money they paid out was half of that quoted”

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Posted 4 years ago

Good afternoon Mitha, We are sorry to hear of your experience with us, The order number provided shows your order was paid in full to you without any amendments. We apologise for the issue with the label, another option was available to issue you however, as you did not inform us of the issue we were unable to rectify the problem. Kind regards Mazuma

Posted 4 years ago

“Good fast ,sevice”

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Posted 4 years ago

Good afternoon Ricky, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and reliable! Brilliant website!”

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Posted 4 years ago

Good afternoon Amy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Good morning Stephen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Perfect process no access to printer currently so used Royal mail but total turn around was 5 full days including Sunday”

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Posted 4 years ago

Good morning Paula, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great company which offered significantly more than I was expecting, even during this difficult time they managed to pay out within 2 days! Very impressed, and would definitely use them again. Many thanks to the mazuma team”

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Posted 4 years ago

Good morning James, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“My experience can be summed in four words. Quick, easy and hassle free. Fantastic.”

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Posted 4 years ago

Good morning Caleb, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Good service”

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Posted 4 years ago

Good morning Shirley, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick service.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

Good morning Stephen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very efficient and speedy service. I would highly recommend Mazuma Mobile.”

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Posted 4 years ago

Good morning Ann, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Really easy and received my money quickly!”

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Posted 4 years ago

Good morning Alecia, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick transaction and good price”

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Posted 4 years ago

Good morning Joanne, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Fast and easy sale.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Perfect transaction. Nice and simple, i got a good price for my phone and went straight in my bank account quickly and no hassle.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use everything went as planned. 4 days to complete transaction from pick up to money transfer. Would definitely use again!”

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Posted 4 years ago

Good morning Katie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Brilliant service and very quick, will sell all old phones to Mazuma.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Was a good service”

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Posted 4 years ago

Good morning Alex, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Absolutely great service from valuing my phone to collecting it via DPD and finally paying money into my account. It was a completely seamless and very efficient service that I would recommend to others.”

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Posted 4 years ago

Good morning Paul, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews