Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick, money was in my bank account within an hour of my order being completed! Will always come back to mazuma if I need to sell my phone again!”

Helpful Report

Posted 4 years ago

Good morning Jack, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“The whole process is very easy and straightforward.”

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Posted 4 years ago

Good morning Selene, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Always used Mazuma, very quick and efficient, excellent service would highly recommend.”

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Posted 4 years ago

Good morning Pauline, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Greatvptice for my older ipad, quick websire sale, and service, payment received same day as processing. Will use again.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent no problems very straight forward”

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Posted 4 years ago

Good morning Alan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Oh wow. Easy peasy. I was skeptical about using Mazuma but it was so crazy simple! Thanks so much!!”

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Posted 4 years ago

Good morning Chris, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick with no issues”

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Posted 4 years ago

Good morning Cliff, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Absolutely great. Tried to sell my phone in other websites and they said my IMEI was not okay. When I thought there was nothing else to do I found Mazuma and they paid me £40 for my old IPhone 7! All professional and fast. They even send to your house the label for sending the phone so you don’t have to spend a penny printing your package label. Thanks, I recommend them!”

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Posted 4 years ago

Good morning Micaela, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Mazuma was really easy to use. Packaging came quickly and then payment was also made really quickly once received.”

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Posted 4 years ago

Good morning Amy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Used the DPD drop service , all very clear , step by step instructions and as long as your device is what you say it is all should go as smooth as it did for me”

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Posted 4 years ago

Good morning Richard, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick service and accurate pricing”

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Posted 4 years ago

Good morning Chris, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very fast and efficient service would definitely recommend to family and friends”

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Posted 4 years ago

Good morning Margaret, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Everything you stated about my sale was perfect,email when received money transferred When stated I could not fault anything about it thank you very much Regards P Revitt”

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Posted 4 years ago

Good morning Peter, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Swift efficient, hassle free service. Price given was met.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Efficient process from start to finish”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Straightforward easy process with Mazuma who I have used before and trust.”

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Posted 4 years ago

Good morning John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I wish every business was as good as this! I have never considered selling my "old" previous mobile before and heard about Mazuma on the TV. Having trawled the internet on a couple of comparison sites, Mazuma offered the most convincing promises on their website. I am delighted to say that they met every single one of them. The whole process was simple and emails kept me constantly up to date which was very reassuring when you handing over a phone that is worth several hundred pounds to a complete stranger on your doorstep. I was looking for an email address on their website to congratulate the team at Mazuma and by coincidence received an email offering me the opportunity to write a review. So here it is... service was fantastic, well done to all involved! Keep it up. I would not hesitate recommending them to my friends and family and will definitely use this service again, Andy in Cheltenham”

Helpful Report

Posted 4 years ago

Good morning Andrew, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you have written. We put our customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we hope that you will use us again! Kind regards Mazuma.

Posted 4 years ago

“Fast efficient service, price offered and paid promptly. Phone received Tuesday and paid on Thursday”

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Posted 4 years ago

Good morning Michelle, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick, easy to use”

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Posted 4 years ago

Good morning Emily, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very quick turnaround, and got a great price for my phone.”

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Posted 4 years ago

Good morning Christine, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews