Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exclusive service from start to finish. Excellent communication throughout.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“I decided to sell my old phone after an upgrade and after a few visits to shops who offered me next to nothing my partner said why not try Mazuma. I went on and was shocked at the difference they were offering me to what I’d been offered in shops locally. I put in the details and 2 days later my phone eas collected from my house and taken to Mazuma. I was still unconvinced that I would get the full amount the quoted but next day I was sitting with the full amount transferred to my account and all this was effortless. I would definitely recommend them 100%”

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Posted 3 years ago

Good morning, Thank you for the five-star review and recommendation. It's great to hear you were happy with the money you received for recycling your old device! Kind regards Mazuma

Posted 3 years ago

“Excellent service. Really good communication keeping me informed every step of the way. Money was in my bank account the same day. Highly recommended.”

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Posted 3 years ago

Good morning Christine, Thank you for the five-star review and the recommendation. We hope you will use us again in the future! Kind regards Mazuma

Posted 3 years ago

“Great service very easy process”

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Posted 3 years ago

Good morning Chris, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“The best and fastest service including the payment I have ever received. Absolutely brilliant. Thank you”

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Posted 3 years ago

Good morning Deborah, Thank you for the five-star review. It's great to hear you found the service brilliant, Kind regards Mazuma

Posted 3 years ago

“Awesome straightforward no nonsense and communication as you would like it...very good price for my mobile . Thankfully use DPD for postage ,with monies payed into bank straight away.. Professional and Hastle free experience. Well done and thank you Mazuma.”

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Posted 3 years ago

Good morning Stephen, Thank you for choosing Mazuma, we look forward to you using us again soon! Kind regards Mazuma

Posted 3 years ago

“Really easy application process. Easy to send phones. Quick response and easy to track payment and status. Finally, payment as expected really quickly. Great service and will use again!”

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Posted 3 years ago

Good morning Steve, Thank you for the five-star review. We're glad to hear you found the service great and we look forward to you using us again! Kind regards Mazuma

Posted 3 years ago

“Fantastic price, easy process, posted phone and the following day the money was in my account. Outstanding!! Thank you for being ace!”

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Posted 3 years ago

Good morning Giles, Thank you for the five-star review. We hope you will use Mazuma again in the future! Kind regards Mazuma

Posted 3 years ago

“It was so easy to sell my phone, the money was in my account 2 days from posting”

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Posted 3 years ago

Good morning Bernadette, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Superb service.”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Actual Company which delivered on what it promised. Definitely a “Keeper””

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Posted 3 years ago

Good morning Franklin, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Excellent service, had my cash within 2 days!”

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Posted 3 years ago

Good morning Janet, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Really easy to sell my mobile. Good price too. Excellent communication”

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Posted 3 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Very easy fast service”

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Posted 3 years ago

Good morning Wayne, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Easy process. From start to finish. Plenty of emails highlighting payment and progress on the phone.”

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Posted 3 years ago

Good morning Philip, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Easy handy way of getting rid of my old phone Payed in full ,no problem.”

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Posted 3 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Perfect service! Free collection. Paid to account. Can’t fault it!”

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Posted 3 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“I’m very pleased with the Service that I got from Mazuma Mobile”

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Posted 3 years ago

Good afternoon Lee, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Good and prompt service. Thank you so much”

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Posted 3 years ago

Good morning David, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews