Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an easy process!!”

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Posted 3 years ago

Good morning Lily, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Whole process was very fast and the money was in my account the same day they received it.”

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Posted 3 years ago

Good morning Becky, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Quoted, posted the paid me the value they said….superb service”

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Posted 3 years ago

Good morning Gavin, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Really easy and so quick - devices checked and money in my account in less than 48 hours.”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Amazing service, payment received within an hour of the email saying they had my phone. 100% recommended and will use again!”

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Posted 3 years ago

Good morning Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 3 years ago

“Again absolutely fantastic and easy to use, quick and efficient. Once again delivered value.”

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Posted 3 years ago

Good afternoon Graeme, Thank you for the five-star review, it's great to hear your positive comments! Kind regards Mazuma

Posted 3 years ago

“Great price, great service, can’t really say more!”

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Posted 3 years ago

Good morning Peter, Thank you for the five-star review. We're glad to hear you received great service and a great price, Kind regards Mazuma

Posted 3 years ago

“First time I’ve ever used Mazuma Mobile - fantastic service, will definitely recommend to other people & will only ever use this site going forwards when it comes to selling a phone. Can’t fault any of it - from start to finish.”

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Posted 3 years ago

Good morning Andrew, Thank you for the five-star review and the recommendation. Kind regards Mazuma

Posted 3 years ago

“Prompt payment”

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Posted 3 years ago

Good morning Debra, Thank you for five-star review, it's great you received prompt payment, Kind regards Mazuma

Posted 3 years ago

“Easy, quick and convenient.”

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Posted 3 years ago

Good morning Matthew, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“excellent service,good price,prompt payment,defenitely use again”

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Posted 3 years ago

Good afternoon David, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Good service quick payment to”

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Posted 3 years ago

Good morning Peter, Thank you for the review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Great service fast payment”

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Posted 3 years ago

Good morning Sharon, Thank you for the five-star review and for choosing Mazuma, Kind regards Mazuma

Posted 3 years ago

“Totally efficient just like the last time I used them!!!!! 10/10”

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Posted 3 years ago

Good morning Andy, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“Quick, simple and secure. The money was in my account just over 24 hours after my phone was picked up. Well done Mazuma 👏🏻👏🏻”

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Posted 3 years ago

Good morning, Thank you for the five-star review, it's great to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“Very simple and efficient. Highly recommended. Money for my old phone in my account within a week of initial inquiry.”

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Posted 3 years ago

Good afternoon Keith, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 3 years ago

“have used mazuma a few times and always had fair prices and quik efficient no hassle service would recommend”

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Posted 3 years ago

Good morning Catherine, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 3 years ago

“It was good, quick, easy money. I sold two very very broken phones and got £75, it would’ve costed so much to fix them that I just got new ones so they were just sat around before this.”

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Posted 3 years ago

Good morning, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“Very easy to use and quick payment”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Mazuma didn’t offer the highest valuation for my device but they did honour the price they quoted, I had already sent it to another re cycler who offered a good price for my iPhone but as soon as they received it slashed the offer due to a failed battery health check. I had my device returned and sent it to Mazuma instead. One tip I would suggest is to contact Mazuma before you send your device to find out what they call good battery health. I was told for my model and age of the phone anything over 70% Would be good enough and mine had 82% so I knew it would be ok.”

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Posted 3 years ago

Good afternoon, Thank you for choosing Mazuma. We really appreciate your feedback. Kind regards Mazuma

Posted 3 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews