Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to use, no hidden requirements, all laid out clearly. Money put into account very next day to my things being picked up. And very competitive prices too 😊”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review. It's great, to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“All fine. No problems”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“I have used Mazuma a few times now. Great service on each occasion. Quick and easy to sort out. Free delivery option with easy to use printed label and timely updates on the status. Very quick payment as well. If you’re honest with Mazuma and your phone is as you say it is, you will be paid what they offer you.”

Helpful Report

Posted 3 years ago

Good morning Dave, Thank you for choosing Mazuma, we hope you will continue to use us in the future! Kind regards Mazuma

Posted 3 years ago

“Excellent service from start to finish”

Helpful Report

Posted 3 years ago

Good morning Daniel, Thank you for your five star review, Kind regards Mazuma

Posted 3 years ago

“Very quick and easy to use!”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 3 years ago

“EASY TO SELL, MONEY PAID PROMPTLY ABSOLUTELY BRILLIANT”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Really fast and efficient service. Quick response to an email query prior to posting my phone and prompt payment on receipt.”

Helpful Report

Posted 3 years ago

Good morning Debra, Thank you for five-star review and for choosing Mazuma, Kind regards Mazuma

Posted 3 years ago

“Simple and straightforward.”

Helpful Report

Posted 3 years ago

Good morning Ian, Thank you for the review, it's great to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“No issues with Mazuma, they don’t pay the best but the service is second to none. Paid for extra postage (covers £500 in value) Mazuma received 9am and I was paid the agreed amount by 16:30pm. Brilliant.”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you for the five-star review. We're glad to hear you are happy with the service you provide, Kind regards Mazuma

Posted 3 years ago

“Very easy to use and prompt service”

Helpful Report

Posted 3 years ago

Good morning Dave. Thank you for the five-star review. It's great you found the service prompt and easy to use, Kind regards Mazuma

Posted 3 years ago

“Prompt service”

Helpful Report

Posted 3 years ago

Good morning Nannette, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Agreed valuation online. Arranged pickup from local outlet, courier picked up parcel & had the money I. My account in a matter of days. Email correspondence from them as to where we were on the process was brilliant.”

Helpful Report

Posted 3 years ago

Good morning Leroy, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Very good with updates & quick bank transfer.”

Helpful Report

Posted 3 years ago

Good afternoon Laura, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Does exactly what you want and are very efficient great free post service once they receive the phone is checked money goes straight into your account Exellent”

Helpful Report

Posted 3 years ago

Good morning John, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 3 years ago

“Fantastic service collected by a lovely man from dpd on Monday and money was in my bank account Tuesday pm”

Helpful Report

Posted 3 years ago

Good morning Michelle, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“Very quick and easy process”

Helpful Report

Posted 3 years ago

Good morning Natalie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“A very smooth process, exactly as described.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“I have used Mazuma before & im very happy with the service they offer I sent for envelope returned it with my mobile,they notified me when they'd received it & payment into account within 2days plus very good price offered.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 3 years ago

“Cannot fault this service! The initial process of selling the phone is easy, they communicate with you during the process right up until the money goes into your chosen account! Quick and easy!”

Helpful Report

Posted 3 years ago

Good morning James, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Well satisfied with all dealings. Fair price and prompt payment”

Helpful Report

Posted 3 years ago

Good afternoon Geoffrey, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews