Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it took almost a week to get the money im very satisfied with the service. I have recommend this service to my friends also.”

Helpful Report

Posted 4 years ago

Good morning Joseph, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant easy quick service sending out the prepaid bag helped a lot as I don’t really post items thank you”

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Posted 4 years ago

Good morning Jordan, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“Kept me up to date with my sale Easy to use website”

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Posted 4 years ago

Good morning Kevin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Fantastic service, with excellent payments. Very efficient.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Even after the offer expired I still got the amount quoted and same day payment the phone reached them 5* service”

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Posted 4 years ago

Good morning Ashley, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service from start to finish. Clear instructions to follow and payment prompt right to bank. 10 out of 10! Thanks”

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Posted 4 years ago

Good afternoon Paul, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant quick service”

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Posted 4 years ago

Good afternoon Karen, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 4 years ago

“Great website. Easy to send and fast payment.”

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Posted 4 years ago

Good afternoon Ross, Thank you for the five-star review. It's great you found the process easy and fast! Kind regards Mazuma Mobile

Posted 4 years ago

“I was so pleased with the sevice received and the time it took poared on the Friday and money in my Bank on the Tuesday i would certainly recommend this service and use it again.”

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Posted 4 years ago

Good afternoon William, Thank you for the five-star review. It's great you would recommend us and we look forward to you using us again in the future! Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant”

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Posted 4 years ago

Good morning Robert, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service. Quick and easy to use. Very trustworthy company.”

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Posted 4 years ago

Good morning Christina, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Maxima mobile are second to none and i wouldn’t sell my mobile with any other company, You are kept updated. From when they receive the phone and you are paid the same day which is an added bonus.”

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Posted 4 years ago

Good morning Anita, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

“They quoted me a price, I posted the item, they paid the price All done in 3 days !”

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Posted 4 years ago

Good morning Julie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“This was my first time It was the easiest thing to do good prices and very fast pay out better than others I’ve used will be using Mazuma from now on”

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Posted 4 years ago

Good morning Nolan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“What can I say, awesome service. Payment very quick”

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Posted 4 years ago

Good morning Edmund, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Have used many times in the past for all sorts of devices and have never had an issue. Will be more than happy to use again in the future.”

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Posted 4 years ago

Good morning Mike, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Incredibly fast and efficient service and great customer service agents in the call centre.”

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Posted 4 years ago

Good morning Jenifer, Thank you for leaving a review. We are thrilled that you loved your experience; our staff will be happy to read what you have written. We put our customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we hope that you will use us again! Kind regards Mazuma Mobile.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Good morning Teresa, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Simple and very quick process”

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Posted 4 years ago

Good afternoon Nigel, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 4 years ago

“Fantastic service, such an easy way to sell your phone, payment made the day they received phone, highly recommend”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review and recommendation. We hope you will use us again in the future, Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews