Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - quick, simple and efficient. Thoroughly recommend.”

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Posted 4 years ago

Good morning Paul, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use, competitive prices. Would certainly use again.”

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Posted 4 years ago

Good morning Alex, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service, would definitely recommend.”

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Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Excellent service once again. The second time i have used Mazuma in the last 5 months. each time i was offered a fair price, the pick up was well organised an prompt. I was informed next day that the device had been received, a few hours later told that that payment would be made shortly and then payment was made later that day. so pick up and payment was all done within 24 hours.”

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Posted 4 years ago

Good morning Clive, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Did what it says on the tin (web site)”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“brilliant easy quick transaction. money was in my bank really quickly and communication was great”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really smooth process, got a quote, got the phone picked up and then the money was transferred into my account! All this without having to step outside! Perfect during the pandemic.”

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Posted 4 years ago

Good afternoon Marie, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Good price for my old phone and very fast service. Thank you mazuma”

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Posted 4 years ago

Good afternoon Claire, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service, quick and easy, money was in the bank the same day! Much better than other companies I have used.”

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Posted 4 years ago

Good afternoon Sam, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very good and excellent service”

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Posted 4 years ago

Good morning Antony, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Extremely quick and efficient. Will defo use again”

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Posted 4 years ago

Good morning Keely, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service, agreed price late on a Friday, postal forms arrived Monday, returned mobile by next day delivery, confirmed and paid on the Tuesday! Can't ask for more.”

Helpful Report

Posted 4 years ago

Good morning Simon, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Easy to use website, instructions are very clear. Prompt emails received confirming status updates.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Fantastic from start to finish. Best price for trade in of iphone and paid out exactly as estimated witgin 2 days of sending phone. Would recommend and will happily use again. Thanks.”

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Posted 4 years ago

Good morning Chris, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Fast payment”

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Posted 4 years ago

Good morning Kyle, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Good morning Dean, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy!”

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Posted 4 years ago

Good afternoon Catherine, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Used them for years now, always fair with price and prompt with payment.”

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Posted 4 years ago

Good afternoon Andy, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“So happy I sent the phone of Monday and my money was in my bank Wednesday. That’s why I gave you full stars 😃”

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Posted 4 years ago

Good afternoon Tracie, Thank you for your review, we are pleased to hear you received your funds and that you are pleased with our services. Kind regards Mazuma

Posted 4 years ago

“Very good fast service and got the price they offered 👍”

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Posted 4 years ago

Good afternoon Laura, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews