Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend this service, everything went smoothly from start to finish. Outstanding!”

Helpful Report

Posted 4 years ago

Good afternoon Emily, Thank you for the five-star review and the recommendation. It's great to hear you found the service outstanding and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Excellent all round service”

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Posted 4 years ago

Good afternoon William, Thank you for the five-star review. It's great to hear the positive feedback, Kind regards Mazuma

Posted 4 years ago

“Prompt and great service, was given the amount quoted too. Will use again.”

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Posted 4 years ago

Good afternoon Rhys, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“The process was very smooth throughout. Very easy to follow and super fast.”

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Posted 4 years ago

Good afternoon Ian, Thank you for the five-star review. It's great to hear you found the process smooth throughout, Kind regards Mazuma

Posted 4 years ago

“First class service Prompt and easy to use.”

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Posted 4 years ago

Good afternoon Graham, Thank you for the five-star review. We really appreciate the positive feedback, Kind regards Mazuma

Posted 4 years ago

“Very fast payment”

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Posted 4 years ago

Good morning Kelly, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service as always used many times!!! No issues at all!!”

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Posted 4 years ago

Good morning Mark, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Been using Mazuma for years now. Always reliable, always fair. Seamless process too from start to finish.”

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Posted 4 years ago

Good morning John, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

Good morning Kelvin, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy to use”

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Posted 4 years ago

Good morning Shelly, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Just easy to use, funds sent quickly, was the price it said, excellent service x”

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Posted 4 years ago

Good morning Kimberley, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great and super efficient. I was sent a free postage bag in no more than 24 hours from the date I sold my mobile. Payment was made to me on the same day Mazuma received the goods. I was kept up to date on the process of my sell. I was offered the best price with Mazuma than any other site and even better than my own mobile provider.”

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Posted 4 years ago

Good morning Puja, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments. Kind regards Mazuma

Posted 4 years ago

“Very fast service with a great price. Completed in a couple of days.”

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Posted 4 years ago

Good morning John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good morning Sheena, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very helpful and efficient.”

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Posted 4 years ago

Good morning Elizabeth, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service and good price for my old mobile phones. Highly recommended.”

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Posted 4 years ago

Good morning David, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Really easy to get a quote and send back the phones. I did this with 3 old iPhones and the price quoted was the price received. Will use again!”

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Posted 4 years ago

Good morning Martin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service for selling your old tech onto if you give them the truth about your item ie scratches or slight damage or bad damage and they give you a price then unlike others that’s the price you get for your items. It’s a fast easy to use company no babbling dribble hidden away so once they got your item they try and drop the price down. They are absolutely beautiful to deal with the money is in your bank in only one day! Not the three or five that some companies seem to be doing but one working day and it’s yours. I would highly recommend this company to anyone I know without a seconds thought. Simply excellent stress free beautiful to use.”

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Posted 4 years ago

Good morning Gerwyn, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 4 years ago

“Great speedy service!! Will use again”

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Posted 4 years ago

Good morning Laura, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Good morning Michael, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews