Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,037 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use. Email updates on arrival and processing. Payment prompt. Excellent service from start to finish.”

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Posted 4 years ago

Good morning Francesca, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very pleased with service.would use again.good price for my old phone.thankyou.”

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Posted 4 years ago

Good morning Robert, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“excellent service with prompt payment The only company i'll use to sell my phone”

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Posted 4 years ago

Good morning John, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really impressed with Mazuma. I completed the online form on the Wed, received the postage pack on the Thu, posted my phone off to them on the Thu afternoon and received the payment in my account on the Fri evening. Really easy from start to finish, I'll be using them again.”

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Posted 4 years ago

Good morning Lisa, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Quick and easy service, would use again.”

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Posted 4 years ago

Good morning Caitlin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and easy to sell my phone”

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Posted 4 years ago

Good morning Chibuzor, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick easy to use service with fast payment!”

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Posted 4 years ago

Good morning Craig, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Fast service. Easy to follow”

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Posted 4 years ago

Good morning Mandy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent fast service. Very easy to use.”

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Posted 4 years ago

Good morning Paul, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“I was paid exactly what I’d been quoted. Very quick, efficient service, and was kept informed of each step of the process. I would offer any future devices to Mazuma first.”

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Posted 4 years ago

Good morning Audrey, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 4 years ago

“Really quick service as usual. Used quite a few times now. Payment made same day as receiving phone”

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Posted 4 years ago

Good morning Andrew, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use and super quick. Dpd picked up my order from my house about 3pm wednesday. I was paid directly into my bank about 6pm thursday.”

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Posted 4 years ago

Good morning Daniel, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“After online forms, paperwork arrived promptly. Communication following was also very good!”

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Posted 4 years ago

Good morning David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy no hassle”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great experience, used the DPD collection which was great! Was so quick and money was in my account next day! No worries no fuss!”

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Posted 4 years ago

Good morning Vicky, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy transaction A++++”

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Posted 4 years ago

Good morning Barry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very pleased with the excellent service and prompt payment from from Mazuma Mobile. Would be happy to recommend using them.”

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Posted 4 years ago

Good morning David, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“I have used Mazuma for some years now and would highly recommend! The price quoted is the price they pay! No nonsense! No hassle whatsoever! Payment is always very prompt and I cannot fault their service! Many thanks from a very satisfied customer!”

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Posted 4 years ago

Good morning Martin, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Product was picked up on Tuesday and received full payment on Thursday evening. Great service.”

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Posted 4 years ago

Good morning Charles, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and reliable service,can’t fault it 👍🏻😄”

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Posted 4 years ago

Good morning Nigel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,037 reviews