Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,037 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy service, held up a little by the bank holiday, which was obviously out of their control, phones were received checked and the money agreed on was paid into my bank in a couple of hours”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards, Mazuma Mobile

Posted 3 years ago

“Great company to sell your mobile phone.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“Took ages!!”

Helpful Report

Posted 3 years ago

Good morning, I can see your order was delivered on the 4th of May and then was paid in full on the 5th of May. I am sorry if you feel that this was not a quick enough pay out, unfortunately, there was a slight delay by a day due the bank holiday weekend. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out via our email at customerservices@mazumamobile.com or call us on 03458723000. Kind regards, Mazuma

Posted 3 years ago

“This is the first time I have used this company. I was selling an IPhone 8 pro and the process took about three working days, excellent service.”

Helpful Report

Posted 3 years ago

“Very impressed great service from these guys”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“I was very pleased with the service I received from Mazuma, from placing my phone with them online Tuesday, posted off on Wednesday (postage paid) to recieving my payment in my bank account by Friday evening, would definitely recommend....”

Helpful Report

Posted 3 years ago

Good morning, Thank you for recommending Mazuma! We are glad to hear that you had a hassle-free experience with us. Kind regards, Mazuma Mobile

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Good morning Cat, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Clear instructions, easy to use, quick pick up and payment. No fuss thanks.”

Helpful Report

Posted 3 years ago

Good afternoon Daniel, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“As usual, no problems, quick and simple. I've been using mazuma for years, never go anywhere else online.”

Helpful Report

Posted 3 years ago

Good afternoon Julie, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“Very fast prompt service thank you”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“I think I should have been offered more money for an up to date phone. Was disappointed with what I got!”

Helpful Report

Posted 3 years ago

Good morning Carl, Thank you for your review, We are sorry to hear you were unhappy with the amount offered for your device, Your business means a lot to us, If you ever have additional feedback, please don’t hesitate to reach out via our email at customerservices@mazumamobile.com or call us on 03458723000. Kind regards Mazuma

Posted 3 years ago

“Was given a price and they stuck to it! So easy and hassle free. Thank you”

Helpful Report

Posted 3 years ago

Good morning Finola, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Very efficient and advice all the way through”

Helpful Report

Posted 3 years ago

Good afternoon Maureen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Quick and easy process as always, same day payment!! I Only use Mazuma now when selling my old mobiles, Great company.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for the five-star review. We're glad to hear your positive comments, Kind regards Mazuma

Posted 3 years ago

“Very efficient and fair. I feel Mazuma are an honest company to deal with. Recommended.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for the five-star review and the recommendation. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Great quick service”

Helpful Report

Posted 3 years ago

Good morning Helen, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 3 years ago

“Excellent quick service”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review. We appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Excellent service will use again”

Helpful Report

Posted 3 years ago

Good morning, Thank you for the five-star review. We looks forward to you using us again! Kind regards Mazuma

Posted 3 years ago

“Excellent speedy service, no issues at all.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Great and quick service”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,037 reviews