Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

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Posted 3 years ago

Good afternoon Gemma, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Quick payment and was updated lots during the time my phone was sent off”

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Posted 3 years ago

Good afternoon Abbey, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“All very good. Gave a four star as an average rating but the service overall was very good. Item tracked and monitored throughout the process and the purchase price was paid immediately.”

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Posted 3 years ago

Good morning Trevor, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“I have used Mazuma many times, the service has always been swift with excellent communication.”

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Posted 3 years ago

Good morning Tim, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 3 years ago

“An excellent service with great communication and prompt payment.”

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Posted 3 years ago

Good morning Julia, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Excellent and fast service. Would recommend this company to all.”

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Posted 3 years ago

Good morning Jean, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Very impressed with Mazuma, who offered more for my phone than all the competitors. They also paid me on the day they received it. Couldn't be more impressed!”

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Posted 3 years ago

Good morning Gordon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Pleasure to deal with fast payment stress free great customer service thanks Mazuma”

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Posted 3 years ago

Good morning Richard, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 3 years ago

“Super fast and effective service”

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Posted 3 years ago

Good morning Charlotte, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Sent my phone off special delivery on Thursday, got their Friday morning at around 9am and the full payment landed in my bank at just after 1:30pm that same afternoon! Had full emails all the way through the process keeping me updated. Fab service! Would deffo use again!”

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Posted 3 years ago

Good morning Ellie-Nicole, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 3 years ago

“Spot on :) was so good and quick x”

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Posted 3 years ago

Good morning Ashley, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Good efficient service, and fast. However, only 4 stars given because I felt I was not offered a fair price for my mobile.”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your comments. Kind regards Mazuma

Posted 3 years ago

“I have used Mazuma for many years and have found them to be 100% fair at pricing and 100% lightening fast with payment. There’s no one better to trade your old mobile with.”

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Posted 3 years ago

Good morning Gerald, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 3 years ago

“First class service phones sent and money in bank next day”

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Posted 3 years ago

Good morning Michael, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Very pleased & no messing about will use again for definitely”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“I always use maxima mobile I’ve found they offer better prices”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“Received, processed and paid all in same day. Will use again.”

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Posted 3 years ago

Good morning Peter, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Was impressed with the speed and efficiency of the whole experience. Would definitely use again”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“Very quick and easy to send off, lots of postage options, once they received I got a confirmation email, and was only a few hours between that and payment! Also got what I was quoted.”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

“Great service and great communication via email from start to finish”

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Posted 3 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 3 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews