Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth transaction no problems at all and a good price for my phone x”

Helpful Report

Posted 4 years ago

Good morning Jane, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I first sent my mobile to a competitor (Meelie), only for them to knock down my quote by 50% (claiming a damaged screen!). Don’t use Meelie! They are con artists. Mazuma are so much better and reliable and fulfil what they promise in return for a good condition phone (even though I was a little late). Well done Mazuma.”

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Posted 4 years ago

Good morning James, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Easy process and excellent communication throughout.”

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Posted 4 years ago

Good morning Kelly, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very easy be process”

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Posted 4 years ago

Good morning Louise, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Ordered my mazuma pack and unfortunately the 1st one didn’t arrive, I sent an email and they recent another pack and it arrived a few days later, Was kept up to date with every step got an email about it arriving, it being checked and the payment! Plus side too was that money was in less then 2 hours after the email came!”

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Posted 4 years ago

Good morning Zodie, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Cannot fault Mazuma in any way. Did exactly as they said in their adverts. would use again without any hesitation.”

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Posted 4 years ago

Good morning Alistair, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Extremely easy service with prompt payment too. Have used Mazuma Mobile twice now and would certainly use again in the future.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Brilliant process which was quick and easy. Definitely recommend 👌”

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Posted 4 years ago

Good morning Carla, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Mazuma was very efficient with its updated once phone was received and payment was swift”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service, fast, reliable, no issues at all!”

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Posted 4 years ago

Good morning Garry, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“First class service payment made within 4 days of posting. Highly recommend”

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Posted 4 years ago

Good morning Martyn, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Phone collected by dpd, price paid as agreed , all straight forward. recommended. Did take slightly longer but expected with covid etc . Thank u”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Just Brilliant !! Completely hassle free way to sell your old phone, price quoted was paid into my account 3 days after posting. Can’t speak highly enough of this professional approach to recycling your old electronic devices.”

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Posted 4 years ago

Good morning Gary, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Quick, efficient and website easy to use. I would happy use again.”

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Posted 4 years ago

good morning Nigel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good morning Anthony, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very impressed with this service, super quick delivery and payment. Would definitely recommend and use again.”

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Posted 4 years ago

Good morning Francesca, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Great service. Thanks”

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Posted 4 years ago

Good morning Sarah, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Really god service!”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Prompt collection - very slow payment, not even close to “same day””

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Posted 4 years ago

Good morning, Thank you for your review, Due to the limited workforce we are currently working to due to the new lockdown restrictions, we do currently have a small delay, we apologise for any delay you may have experienced, We are doing our very best to ensure all orders are processed as quickly as possible. Kind regards Mazuma

Posted 4 years ago

“Have used several times and always had a great service and immediate payment.”

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Posted 4 years ago

Good morning Becky, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews