Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,032 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT SERVICE FROM SELLING MY MOBILE TO PAYMENT IN THER BANK 4 DAYS”

Helpful Report

Posted 4 years ago

Good afternoon David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“First time I’ve used mazuma fantastic quick service”

Helpful Report

Posted 4 years ago

Good afternoon Sarah, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very good service,prompt and pay what they say”

Helpful Report

Posted 4 years ago

Good afternoon Paul, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Made selling my mobile hassle free. Paid within 2 days and the full amount promised...great service”

Helpful Report

Posted 4 years ago

Good afternoon Sacha, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“A really fast no hassle experience”

Helpful Report

Posted 4 years ago

Good afternoon Keith, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Amazing service and very quick payment”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“This is the second time I have sold a phone to Mazuma, both times I was very impressed. Everything was handled very quickly and efficiently and despite the current pandemic, I received my payment the day after Mazuma received my phone.”

Helpful Report

Posted 4 years ago

Good afternoon Sarah, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very easy to use website I found the instructions on how to remove all the data from my phone very easy, as were those for postage”

Helpful Report

Posted 4 years ago

Good afternoon Keith, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy process would use again”

Helpful Report

Posted 4 years ago

Good afternoon Kirsty, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I posted my phones got £10 for on 1 two weeks later I got £20 for another and nothing yet for last one I then get expired email even though you have the phones and your company is taking your time with it”

Helpful Report

Posted 4 years ago

Good morning Stephen, Thank you for your review, We are sorry to hear of your experience, I can see one order was processed and paid the same day it arrived with us. One of your orders is activation locked which means it needs removing from your iCloud and we are waiting for you to confirm this so we can process it for you, The other order hasn't arrived with us and the tracking is showing it hasn't been posted yet. If this is not the case, please contact our team at customerservices@mazumamobile.com with the tracking so we can assist you with this, Kind regards Mazuma

Posted 4 years ago

“The price offered was the price I received. The entire process was very simple.”

Helpful Report

Posted 4 years ago

Good morning Denis, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service, and easy to understand instructions.”

Helpful Report

Posted 4 years ago

Good morning Sue, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Efficient and easy to use service. The price quoted for my device was very reasonable and all I had to do was drop it in a bag when the courier arrived. Would use this service again.”

Helpful Report

Posted 4 years ago

Good morning Shelley, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent and fast”

Helpful Report

Posted 4 years ago

Good morning Karl, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick and easy very happy”

Helpful Report

Posted 4 years ago

Good morning Scott, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service and paid what they quoted”

Helpful Report

Posted 4 years ago

Good morning Paul, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really great service, super quick and notified me every step of the way - was a little hesitant to sell an expensive phone online but it was all worth it.”

Helpful Report

Posted 4 years ago

Good morning Lisa, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy to process on the website, very quick turn around with posting the envelope out to me, easy and simple instructions to follow, very quick at putting the money in my account! No complaints”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

Good afternoon Claire, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Always used mazuma . Always pay price quoted within 1 or 2 days . Excellent service .”

Helpful Report

Posted 4 years ago

Good afternoon Geoff, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,032 reviews