Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, easy and hassle free”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the review, we're glad to hear you received easy and hassle free service! Kind regards Mazuma

Posted 4 years ago

“Very quick and easy transition”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for leaving a review, we really appreciate your comments! Kind regards Mazuma

Posted 4 years ago

“Best value, easy process and speedy payment”

Helpful Report

Posted 4 years ago

Good afternoon Angela, Thank you for the five-star review. It's great you found us easy and speedy! Kind regards Mazuma

Posted 4 years ago

“Simple, easy to use and received my money one week from submitting a claim.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Speedy and great service!”

Helpful Report

Posted 4 years ago

Good afternoon Bailie, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“So easy to use, you get a decent sum and they handle all the postage! My pack arrived so quickly, I sent it off and it took just a couple of days before I was paid directly into my bank account. It couldn't be simpler. Great service.”

Helpful Report

Posted 4 years ago

Good morning Kat, Thank you for the five-star review. It's great you found the process simple and you received great service! Kind regards Mazuma

Posted 4 years ago

“Excellent service! Posted my old phone on Saturday morning and by teatime on Monday the money was in my bank! Incredible service with updates throughout!”

Helpful Report

Posted 4 years ago

Good morning Amanda, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Quick & easy”

Helpful Report

Posted 4 years ago

Good morning Craig, Thank you for the five-star review, Kind regards Mazuma

Posted 4 years ago

“Very quick service and updates provided at every stage of the process. Very easy to use - have used Mazuma before and will definitely use again.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“It was very easy & so quick definitely would recommend mazuma no problems at all thankyou”

Helpful Report

Posted 4 years ago

Good afternoon Peter, Thank you for the five-star review and the recommendation. Kind regards Mazuma

Posted 4 years ago

“A very slick operation from start to finish. No dramas or issues at all.”

Helpful Report

Posted 4 years ago

Good afternoon Mike, Thank you for the five-star review. We appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Easy to use website. Clear instructions. Quick payment. Very pleased I went with Mazuma Mobile.”

Helpful Report

Posted 4 years ago

Good afternoon Anita, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service and easy to use. Money in bank within days. Will definitely use again”

Helpful Report

Posted 4 years ago

Good afternoon Kayleigh, Thank you for the five-star review. It's great to hear you received great service and found it easy to use! Kind regards Mazuma

Posted 4 years ago

“Fantastic service And prompt payment Highly recommend”

Helpful Report

Posted 4 years ago

Good afternoon Chris, Thank you for the five-star review. We really appreciate the recommendation, Kind regards Mazuma

Posted 4 years ago

“Very good from the time they pick my phone up to the pay out for your phone is so quick”

Helpful Report

Posted 4 years ago

Good afternoon Nicola, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“So easy to do , great experience would definitely do it again and recommend the service”

Helpful Report

Posted 4 years ago

Good morning Gareth, Thank you for the review and recommendation. We look forward to you using us again! Kind regards Mazuma

Posted 4 years ago

“Efficient service”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the positive comments, Kind regards Mazuma

Posted 4 years ago

“Used mazuma before and every time has been a pleasure got my money in my bank within 4 hours of them receiving the phone excellent service mazuma once again very happy customer thank you 😊”

Helpful Report

Posted 4 years ago

Good morning Amanda, Thank you for thee positive review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“The price offered was on a par with others, the process was simple and free of any postage charges and the payment was received promptly as promised.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. It's great you found the process simple and received payment on time, Kind regards Mazuma

Posted 4 years ago

“An extremely well-organised service. I chose to have a pre-paid envelope delivered to me to send back two phones. I took the package to the post office, it was tracked and arrived within two days. I received an email confirming the package had arrived, another that it was being processed and then another saying the payment had been made. All within the space of a few hours. An exemplary service that I would not hesitate to recommend.”

Helpful Report

Posted 4 years ago

Good afternoon Helen, Thank you for the five-star review. We really appreciate the positive comments and the recommendation! Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews