Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always decent price and always honest & don't try the rip off garbage the others try.”

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Posted 4 years ago

Good morning Jef, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“very good service and payment was really prompt.”

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Posted 4 years ago

Good morning Ashley, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Got my money 3 days after sending the phone, really good and fast service.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Package envelope came a little late as the website said in 24 hours I would recieve it but overall good service”

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Posted 4 years ago

Good afternoon Lauren, Thank you for your review, Within the email, it does state that it will be dispatched within 24 hours, we apologise if this did not arrive with you within this time frame as we do state to allow up to 5 working days, We are glad to hear you were happy with the rest of the service that you received, Kind regards Mazuma Mobile.

Posted 4 years ago

“Fast and well informed”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Straight forward website and very good price for phone and money in my bank within a week from start to finish 5*”

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Posted 4 years ago

Good afternoon Toby, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Contact regarding issues is a little slow. Advised phone was damaged despite it being perfect when posted. Quick to make payment though.”

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Posted 4 years ago

Good morning Kirsty, Thank you for your review. Looking at your order we can see that your device was sent to us with activation locked. Unfortunately, this can delay your order slightly as the device requires re-testing through the process line. This can take a few days to be retested, we apologise for any delay you may have experienced. We are glad to hear that your payment was received promptly, Kind regards Mazuma Mobile.

Posted 4 years ago

“Fast , efficient and so easy to use. Will use Mazuma again in the future !! Thank you .”

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Posted 4 years ago

Good morning, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us. Kind regards Mazuma Mobile.

Posted 4 years ago

“Impressive service. Very prompt”

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Posted 4 years ago

Good morning Roger, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service and gave the price quoted.”

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Posted 4 years ago

Good morning Cameron, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Great dealing with you very easy and efficient”

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Posted 4 years ago

Good morning Stuart, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“Quick process and money received with good communication along the way.”

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Posted 4 years ago

Good morning Helen, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Swift service and I would definitely use Mazuma Mobile again in future. Thank you!”

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Posted 4 years ago

Good morning John, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. Kind regards Mazuma Mobile

Posted 4 years ago

“Very happy with the amount and promptness of the payment for my old phone. Brilliant service”

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Posted 4 years ago

Good morning Shannon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Was good service”

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Posted 4 years ago

Good morning Natalie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Amazing and paid into my account within a day of sending it”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Very satisfied with the service provided by Mazuma. Very swift updates. Would definitely use them again.”

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Posted 4 years ago

Good afternoon, Thank you for sharing your experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Very easy process from start to finish”

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Posted 4 years ago

Good afternoon Alison, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick service”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service and very fast payment”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews