Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.16

4.2 Rating 2,033 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and payment”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review. We appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Fantastic service. Money received into my account the day after my phone was posted.”

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Posted 4 years ago

Good afternoon Olivia, Thank you for the five-star review, we really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Excellent service and so quick and easy to use.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. It's great to hear you found the service excellent and quick, Kind regards Mazuma

Posted 4 years ago

“Excellent service. And fast. Thoroughly recommended”

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Posted 4 years ago

Good afternoon Simon, Thank you for the five-star review and the recommendation. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Quick and easy.”

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Posted 4 years ago

Good afternoon Scott, Thank you for the five-star review. Kind regards Mazuma

Posted 4 years ago

“Competitive price offered. Posting bag delivered promptly. Kept informed at every stage. Cheque dispatched on same day as they received the item. Would recommend.”

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Posted 4 years ago

Good afternoon, Thank you for the review. We really appreciate the positive comments and the recommendation, Kind regards Mazuma

Posted 4 years ago

“Excellent service and quick payment process. Used another company before and Mazuma was way better. Would definitely recommend and use again.”

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Posted 4 years ago

Good afternoon Adassa, Thank you for the five-star review. It's great you found the service excellent and payment quick. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“I found Mazuma very efficient and professional. I sent my phone off, the next day it has arrived and was being processed and the money was in my account within 24 hours. Brilliant service!”

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Posted 4 years ago

Good afternoon Chloe, Thank you for the five-star review. It's great you found the service brilliant, Kind regards Mazuma

Posted 4 years ago

“Easy no fuss selling,used before and will use again”

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Posted 4 years ago

Good afternoon Andrew, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“I received my pack, sent my phone off and received my payment all in the space of 3-4 days. So quick and efficient and always kept up to date on my sale progress.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. It's great you found the process quick and efficient, Kind regards Mazuma

Posted 4 years ago

“Really straightforward and easy to use! They sent me the pack to send my mobile phone back in. I had constant updates via text/email about the progress of my order and they paid the money within a couple of hours. Would definitely use again, thank you!”

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Posted 4 years ago

Good afternoon Michele, Thank you for the five-star review. It's great you felt you had been kept updated and you would use us again! Kind regards Mazuma

Posted 4 years ago

“Great service. Received the packaging in the post within a couple of days, instructions were easy to follow, sent it off then received the quoted amount on the day they received my device. Highly recommend.”

Helpful Report

Posted 4 years ago

Good afternoon Logan, Thank you for the five-star review and the recommendation. We really appreciate the positive comments! Kind regards Mazuma

Posted 4 years ago

Good afternoon Logan, Thank you for the five-star review. It's great to hear you you were happy with our service. We look forward to you using us again in the future, Kind regards Mazuma

Posted 4 years ago

“Very quick easy to use and got my payment very quick very good company to use”

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Posted 4 years ago

Good afternoon Samantha, Thank you for the five-star review. It's great to hear you found it quick and easy and the payment was quick! Kind regards Mazuma

Posted 4 years ago

“Absolutely amazing service from Mazuma Mobile, kept informed all through the process from start to finish which was the payment. In total from when they received my phone on Wednesday, which I posted Tuesday afternoon to receiving my payment by the close on Thursday. 2 days and I had received my payment. Highly recommend this company. Great value quotes for the phone your selling them. Best company to do business with. Thank you Mazuma Mobile”

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Posted 4 years ago

Good afternoon Julie, Thank you for the five-star review. We're so glad to hear the positive comments and the recommendation. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Mazuma never disappoint - Very quick and efficient - Thank you”

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Posted 4 years ago

Good afternoon Emma, We really appreciate the review and the positive comments. We hope you will continue to use us in the future! Kind regards Mazuma

Posted 4 years ago

“Very quick service and extremely helpful!”

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Posted 4 years ago

Good afternoon Ceara, Thank you for the five-star review. It's great to hear you found our service quick and helpful! Kind regards Mazuma

Posted 4 years ago

“Fast, quick, reliable service!”

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Posted 4 years ago

Good afternoon, Thank you for the review. It's great to hear your positive feedback! Kind regards Mazuma

Posted 4 years ago

“Great service, swift process from start to finish. Very happy with service.”

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Posted 4 years ago

Good afternoon Anne, Thank you for the five-star review. It's great to hear you are happy with the service, Kind regards Mazuma

Posted 4 years ago

“I can’t believe how easy it was to sell my mobile. Less than 3 days start to finish with money in bank. Fantastic service and I would recommend to anyone!”

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Posted 4 years ago

Good afternoon Anne, Thank you for the five-star review. It's great you received fantastic service and would recommend us! Kind regards Mazuma

Posted 4 years ago

“Brilliant, easy process from start to finish. Money was in my account same day they received item”

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Posted 4 years ago

Good afternoon Natalie, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,033 reviews