Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered (on Friday) within the time for next day delivery I expected my goods to arrive sometime on Monday. Tuesday morning I had to call to ask about delivery and was informed my postcode had flagged a " possible fraud" but it was on the van to be delivered today. The person I spoke to was very apologetic and would refund HALF of the postage but could not do anything about the flagged message other than send me some information. Delivery arrived 12.40”

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Posted 9 years ago

“Have ordered a product and heard nothing since regarding delivery . Awaiting initial contact !!!”

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Posted 9 years ago

“Many thanks for a fast an efficient service. Ordered on Friday here on Monday. Super !!!!”

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Posted 9 years ago

“Maxwells DIY deserves full marks for providing an excellent service. Not only were the ordered items of paint at an attractive price but the delivery of same was prompt with sensible and robust packaging. I shall certainly be using them again. Jack Short”

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Posted 9 years ago

“As of now, I haven't received the product that I purchased.”

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Posted 9 years ago

“I am disgusted with the service I received from Maxwells DIY! I ordered a free standing kitchen cabinet that was showing as "in stock" and available for next day delivery, if I ordered within the next 3 hours, so I checked out and paid for delivery. The next day I took off work to wait in for it but when it got past 3pm I was getting concerned, so I called the sales hotline only to be told my order wasn't in stock and had not been shipped!!! This is not good customer service and the fact I had to call to find this out makes it even worse! I am disgusted with the service I received and would not recomnend buying from them, who knows what's in stock and what's not and why on earyh didn't anyone call me to let me know before I took a day off work!”

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Posted 9 years ago

“Found this site on the internet. paint a lot cheaper. And very fast delivery. Wi'll definitely shop from here again.”

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Posted 9 years ago

“first class service could not be bettered ordered and deliverd in less than twenty four hours.”

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Posted 9 years ago

“The palisade fence was cheap but sturdy and did the job. Delivery was very quick.”

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Posted 9 years ago

“The item was well packaged and arrived quite quickly. Good service.”

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Posted 9 years ago

“Excellent service, quick delivery and good prices. I will definitely use again if needed.”

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Posted 9 years ago

“All came as promised A very good service”

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Posted 9 years ago

“good price arrived quickly”

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Posted 9 years ago

“I was informed the delivery would be next day so arranged someone to be there but was then told it would be a day later by Beth, I tried ringing but no answer. I sent an email but got no reply. Not happy”

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Posted 9 years ago

“Excellent quick delivery service and great value for money!”

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Posted 9 years ago

“I needed paint that was almost impossible to source locally. Maxwells had ample stock that was despatched promptly. I was kept informed of my order progress by email. I recommend them.”

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Posted 9 years ago

“Great item arrived as said. Recommend to all.”

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Posted 9 years ago

“Fantastic service ....my only complaint was delivery I received a txt saying that my parcel would be with me between 16.12-17-12 pm it didn't arrive until 7 pm”

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Posted 9 years ago

“Excellent quality goods backed up by the personal customer service, especially when I received my call to arrange delivery they were brilliant & arranged it the same day.”

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Posted 9 years ago

“Prompt delivery, good communication,did send the wrong colour of item but decided just to keep.”

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Posted 9 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews