Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stock range, very competitive prices. excellent quick delivery-Perfect”

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Posted 9 years ago

“Able to match a paint colour that I could not get elsewhere and fast delivery. Thank you.”

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Posted 9 years ago

“Excellent service fast and great value would highly recommend them and would use maxwell again”

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Posted 9 years ago

“Ordered and paid for item to collect from store, first problem was what store I was collecting from as it only states northeast second problem was they didn't have any in my local shop or in the warehouse. After a few days I returned and the store people were not happy about this and desperately trying to contact the internet people. Anyway in the end the store gave me another product and charged the Internet guys for the difference.”

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Posted 9 years ago

“greart service will use again”

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Posted 9 years ago

“Delighted with very prompt response to my order. Would definitely use this company in future.”

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Posted 9 years ago

“I ordered a second lot of paint, this time to a new address. The order came promptly, but in two working days not one. However, one of the pots of paint was badly damaged and had spilled throughout the delivered box. This is understandable: delivering paint across the country can have its mishaps. What happened next is less understandable. First, I tried calling the Maxwells support number. I got a recorded message saying to try again later. I then tried the website contact form, and got a reply by email telling me that the replacement paint would be with me the next day (presumably 'working day', but not specified) , with a collection of the damaged pot. That was Thursday, and it's now Tuesday. I haven't heard anything since. Three hours ago I replied to the email that informed me about the replacement but haven't heard anything back. This makes me wonder if there's a staff shortage at Maxwells, or whether it's just run on a shoestring.”

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Posted 9 years ago

“i had some fence post and met post delivered i payed for them at 1330 on Thursday last week and they arrived the following day, now if i got these items from our local diy store which is just round the corner. I will go back to them no problem i have never had such good service and i thank them very much the staff i spoke to on the the phone where great really helpful.”

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Posted 9 years ago

“Ordered paint for next day delivery as it showed as in stock on the website, it never turned up so I called and it was out of stock. No communication from Maxwells whatsoever and it turned up a week late.”

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Posted 9 years ago

“Very pleased with the fast efficient service - Thank you”

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Posted 9 years ago

“Hi there, no problems with Maxwells DIY in fact easy and pleasant to do business with. The product however was poorly manufactured and was supposed to be flush fitting which it wasn't as it has screw clamps on diagonal corners. The welding was poor and the product poorly formed and the galvanising was very patchy. I have used them but did subsequently find far superior ones that were truly flush fitting in a local timber merchant. I speak as a recently retired toolmaker with many, many years in manufacturing so I know what I am talking about. I would strongly recommend you re-source your post bolt downs as there are superior ones out there at a similar cost. Regards, Mike Dessi”

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Posted 9 years ago

“Very good service, good quality product, very pleased....”

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Posted 9 years ago

“Excellent ordered on line while sitting in the garden promised next day delivery , text to say what time and arrived dead on the dot .”

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Posted 9 years ago

“had been searching or a particular colour paint which I could only find on this site. My order was received in a couple of days extremely well packed,I have now placed a further order. Excellent.”

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Posted 9 years ago

“I was extremely impressed with the prompt service I received and will not hesitate to order again in the near future.”

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Posted 9 years ago

“Good selection at good prices. We used next day delivery. We received a message letting us know our purchase would be delivered between 12:39 and 13:39 which it was. Arrived at 12:50. Will definitely use Maxwells DIY again.”

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Posted 9 years ago

“Morning Your service was fine,,the only comment I would make is the box the goods were in was very badly damaged and one of the toolboxes was slightly damaged. However, it will not affect the function of the box. I relaise this is not your fault; it's the delivery company; Susan”

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Posted 9 years ago

“I ordered a Black and Decker Speedy roller and paid extra for next day delivery as I needed the product. Not only did the product not arrive the next day but I didnt receive a call. When I called up they said we can deliver it sometime next week. Big waste of time and money. Steer clear!!”

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Posted 9 years ago

“Excellent service, speedy delivery. Recommended seller”

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Posted 9 years ago

“Very good service would definitely use again. Quick delivery, good communication and items supplied really good value for money. Thank you.”

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Posted 9 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews