Login
Start Free Trial Are you a business?? Click Here

Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

Write Your review

All was as advertised on time next day I was very impressed
Helpful Report
Posted 9 years ago
Excellent service, very pleased indeed. Ordered on Friday at 09:47, order confirmed by email at 09:48; goods arrived on Monday at 09:15.
Helpful Report
Posted 9 years ago
Purchased the Mole Trap on Wednesday, delivered on Thursday, set Thursday night... mole caught overnight... no more Mr Mole or molehills ruining garden... Very Happy :0)
Helpful Report
Posted 9 years ago
Came in two parcels with no advice note, chased after receipt of parcel one and advised second half of order being despatched later, arrived today.
Helpful Report
Posted 9 years ago
As promised, next day delivery was true to its word. Items were the cheapest I found even with postage. Would recommend to anyone.
Helpful Report
Posted 9 years ago
Ordered some wood dye with next day delivery. Nothing for 6 days so contacted Maxwells who informed me they were out of stock And discontinued. Plenty of emails to me asking about their service so thought i would share my dissapointment in the fact that they did not contact to let me know. They had my email and mobile number. Shame as i needed the dye to complete work. Communication poor
Helpful Report
Posted 9 years ago
Ordered some wood dye with next day delivery. Nothing for 6 days so contacted Maxwells who informed me they were out of stock And discontinued. Plenty of emails to me asking about their service so thought i would share my dissapointment in the fact that they did not contact to let me know. They had my email and mobile number. Shame as i needed the dye to complete work. Communication poor
Helpful Report
Posted 9 years ago
Hi I have not received my paint yet
Helpful Report
Posted 9 years ago
the packing and delivery was of first class, and I will use maxwells diy in the future, and also spread the word among people that I know, of how good the service to the customer was
Helpful Report
Posted 9 years ago
I PURCHASED DECKING OIL LAST YEAR FROM MAXWELLS AT A VERY GOOD PRICE!! THIS YEAR HAVE PURCHASED SAME OIL AT STILL A REMARKABLE PRICE,QUICK EFFICIENT SERVICE 10 out of 10.
Helpful Report
Posted 9 years ago
Easy to order, good value and speedy delivery. Would buy from here again without hesitation.
Helpful Report
Posted 9 years ago
The goods I ordered arrived promptly without problem Thank You Graham Tuffin
Helpful Report
Posted 9 years ago
The item was just as described. Very prompt despatch and delivery. Courier driver was very helpful and pleasant. Would recommend.
Helpful Report
Posted 9 years ago
Good & fast service once i managed to contact you. I think you need to review your ebay advert as i tried to phone on the number advertised 5 times and emailed once, all with no success. I was about to give up when I found another number. This time the question was snswered and the order placed in a very short time. Geoff Lambert.
Helpful Report
Posted 9 years ago
quick delivery quality product
Helpful Report
Posted 9 years ago
We needed paint to complete a project, Dulux no longer produced it. My wife went on line and found you had stock. The whole process of order and payment were online and the order delivered in 2 days. Excellent service, kept us informed all the way.
Helpful Report
Posted 9 years ago
First Class Service
Helpful Report
Posted 9 years ago
Ordered for next day delivery but order did not turn up. No reply to email asking what was happening. When I rang after 3 days they said they were out of stock and it would be another 6 days. Very poor customer service - if they could not fulfil next day delivery they should have notified us immediately and it is just common courtesy to reply to an email
Helpful Report
Posted 9 years ago
Ordered in the evening, dispatched the following morning, received next morning, well & securely packaged. Very pleased with service and price of items, will use again.
Helpful Report
Posted 9 years ago
Good value for money but one day late for next day delivery
Helpful Report
Posted 9 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews