Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the order didn't arrive on time when I called the customer service they were very helpful and sorted it out. I then received the item twice but again when I called they dealt with it and apologised. The product itself is exactly what was described happy thank you.”

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Posted 8 years ago

“Excellent service, very happy with purchase.”

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Posted 8 years ago

“The item was apparently lost by the courier. The replacement arrived yesterday but the courier put it in a shed belonging to our neighbour, ie delivered to the wrong address. At least I got it in the end!”

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Posted 8 years ago

“had no problem with the staff at Maxwells. very helpful at office. Had a problem with delivery but was sorted when i phoned. Will use again. Colin Dearman.”

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Posted 8 years ago

“My order was easy to place. The multipurpose compost was great quality and great price. Delivery was quick. I would be very happy to recommend Maxwell's DIY to family and friends.”

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Posted 8 years ago

“Item not received with no explanation if I hadn't have noticed that the payment had been refunded ieould still be expecting it to arrive”

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Posted 8 years ago

“Excellent price, excellent customer service, excellent delivery.”

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Posted 8 years ago

“Exceed expectations good price and delivery next day so much better than the national diy chains”

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Posted 8 years ago

“Excellent price, very good service, good product. FAST delivery”

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Posted 8 years ago

“This is the only place I could find this particular colour (Dulux Totally Cocoa). I came within 2 working days of my order. The price and delivery costs both reasonable.”

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Posted 8 years ago

“The service I received was first class by mistake they sent me someone else package to so I phoned them and they said I could keep it that's is what service is all about thanked if I could give 10 you have it thanks again”

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Posted 8 years ago

“The staff are always polite and helpful, and when on the very rare occasion something happens with the order and it can't be delivered on time, as was this case, I got a phone call apologising and letting me know it would be delivered as soon as possible. So definitely no complaints on that front.”

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Posted 8 years ago

“Delivery was one week late despite reminders and requests. Instructions of where to place goods were ignored.”

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Posted 8 years ago

“Great price very fast free delivery excellent ,would definitely shop again . Thank you”

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Posted 8 years ago

“Easy web site to use and good quick service. Thank you.”

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Posted 8 years ago

“Excellent service especially from Stacey after a mishap she was very professional and helpful in ensuring I ordered the right things ensuring it was delivered, even after it got lost in the post. Excellent, I will be ordering again in the future”

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Posted 8 years ago

“Right paint. Right price. Very quick delivery.”

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Posted 8 years ago

“I was not happy my order was not the right day”

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Posted 8 years ago

“Ordered on line easy to do. Delivery was next day and product was better than expected. Would recommend Maxwell's so much easier than going to wood yard and carrying product home in car.”

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Posted 8 years ago

“Noticed a refund had been issued - it said no note from seller. 24 hours later I received a message to say that the item had been discontinued and a refund had been issued. Poor show. Why advertise items that have been discontinued and then randomly issue a refund without explanation because you think that'll be 'OK'. Its 2016... consumers expect so much more than your mediocre note! Apart from that, I had to faff on having to re-order from another retailer [it had its benefits, I was offered free delivery - bonus!...will definitely use them again]. C'mon Maxwell's, get your act together...”

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Posted 8 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews