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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Anonymous
Anonymous  // 01/01/2019
Price very competitive and next day secure delivery... Good service!
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Posted 10 years ago
It was very easy to order from Maxwells web side. My order was delivered the next day in good condition. I shall use this company again for my DIY requirements.
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Posted 10 years ago
Placed my order Saturday lunchtime and received it Weds pm. Simple process, product as described with a good courier service although once your order has been despatched your unable to track the shipment as no details are supplied in the despatch confirmation email. Apart from that small negative I'm satisfied and would definitely shop with them again.
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Posted 10 years ago
You advertise next day delivery. I had an e-mail to say my goods were dispatched yesterday but they have not arrived and I have heard nothing to say when they are being delivered. I ordered on Sunday.
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Posted 10 years ago
Prompt despatch. Good value pricing. Securely packaged.
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Posted 10 years ago
Excellent service, fast delivery I even got a text with an hour time slot for delivery. Would definitely use again. Thank you
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Posted 10 years ago
Very prompt and efficient service. Definately use you again. Very pleased with my product.
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Posted 10 years ago
Ordered some coloured cuprinol shed paint and the price was the best available I could find. Delivered in good time and more than happy with the overall service. Would definitely recommend using Maxwells.
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Posted 10 years ago
Excellent service on both occasions i have ordered from you
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Posted 10 years ago
Excellent Customer Service! Have purchased goods on several different occasions and all have been delivered quickly and with no issues. Checking out and paying for the goods online was easy and quick, highly recommend.
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Posted 10 years ago
I am still waiting for my goods. next day delivery- It's not even next week. I think service is quicker to the moon. As for contacting them, well I have not succeeded yet. I will try again next week
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Posted 10 years ago
Fantastic service and very competitive prices. Will definitely use Maxwell again.
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Posted 10 years ago
Firstly some bright spark in the packing department stuck our label on the wrong order,so we had to cancel the decorator. The carrier sends a text saying we'll deliver at 4pm to 5pm,and turns up at 2pm with the wrong order of course. Correct order arrives the following day,again 2 hours earlier than the carrier than the text we recived....fortunately we were in. Maxwells on line customer service says, the carrier will take the incorrect parcel away when they redeliver the correct order.......... can't do that says the driver. Still awaiting an e-mail reply from Maxwells after reporting this fact. All in all a pretty shoddy on line service. Pricing on the products excellent, they just need to sort out the logistics and the packing . I'll give it another try next time I need stuff, and hope they have got things sorted.
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Posted 10 years ago
Delivery was 2 days from placing the order, which is good service. The paint was packaged very well, no damage. Good price hence the purchase.
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Posted 10 years ago
The emulsion paint that I wanted was supplied by Maxwell through my online order. The process was simplicity itself and the product was much cheaper than that quoted by one of the national DIY retailers. I received my 3 tins of paint as anticipated, delivered on time, and I was delighted with the overall service. Well done Maxwell DIY.
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Posted 10 years ago
The gate I ordered was of a good construction and reasonably priced and was delivered next day. Well pleased.
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Posted 10 years ago
The simple process worked without a glitch.
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Posted 10 years ago
Very efficient indeed. Next day delivery was advertised and achieved. Excellent service.
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Posted 10 years ago
To make this very clear the review is about the product as Maxwells themselves were fast and efficient with delivery. This product is terrible. Not fit for purpose. Used it 4 times before it broke and the 3rd and 4th time of use produced shoddy and spattered effects. Black and Decker spray gun is poorly designed and terribly built. £35 of wasted cash.
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Posted 10 years ago
very pleased with the product and the speedy delivery ,will be purchasing from you again thank you
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Posted 10 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews