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Maxwells DIY Reviews

4.2 Rating 3,411 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Ordered a sander that was supposed to be available ordered it paid for it then I was paid money back to be told it was out of stock.
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Posted 6 years ago
Very good company and very nice products and all a very good price highly recommend kept me well informed above my delivery would buy again nice to see a company that does everything right.
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Posted 6 years ago
Although the delivery was very good. I think I was sent the wrong gravel as the colour of the stones were not like the picture even when washed they were more dark, dull grey/blue colour so didn't go with the other stones that I have. Very disappointed
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Posted 6 years ago
Always have the products i need available and delivered on time.
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Posted 6 years ago
Very easy to use, Excellent care and fast delivery. Delivery service used very good.
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Posted 6 years ago
Easy to use website made ordering fast. Kept up to date with order process. Ordered online but regularly use the North Shields branch and the lads are great. One thing I would say is need a time slot for delivery. Supposedly the driver doesn’t have a phone so can’t update. Lady I spoke to at head office promised I’d have contact before delivery which obviously didn’t happen and I missed the delivery driver who put my order in my front garden. Bags of gravel are super heavy to carry through your house and put in garden!
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Posted 6 years ago
Fast reliable service
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Posted 6 years ago
The product was dispatched quickly and efficiently & arrived in a good state.
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Posted 6 years ago
Competitive prices on my paint products. Although my delivery was delayed even though I paid for premium names day delivery, customer services team were informative and quick to respond to queries.
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Posted 6 years ago
Ordered online. I was notified in minutes when delivery would be made,came exactly as planned, driver was very helpful.Product is exactly as described online.
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Posted 6 years ago
Easy to use website. Excellent price. Fast delivery. Will definitely recommend to other people.
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Posted 6 years ago
Order was dispatched quickly and arrived next day. The product was a good quality and a great price.
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Posted 6 years ago
I bought some picket fence panels. They were a good price and good quality. Delivery also very good.
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Posted 6 years ago
DELIVERY DATE shown on the internet is not what happens also the door I ordered stated solid oak 4 panel half glazed and I ordered it prefinished. Instead of the 1 day delivery to store as shown on the internet it took a whole week for them to deliver the wrong doors to store and I was advised by the staff in store that they were not solid oak so requested an immediate refund. They were quick on one thing though as when I stressed these errors they have removed them from their online stock
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Posted 6 years ago
service and delivery time and pricing was all great
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Posted 6 years ago
Very informative when I ring up about my delivetu
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Posted 6 years ago
I buy a lot of things online, really got to say even I was very impressed. Customer Service excellent, delivered when promised. Never had dealings with DX before but their delivery service was excellent. Fencing is of very good quality. Very pleased. Would not hesitate to recommend.
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Posted 6 years ago
hi first time i have used them my delivery was on the day they said there was a cuple of spars missing i phoned them they were very understanding and sent me the spars and got them next day will use again
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Posted 6 years ago
Overall was fine, but they confirmed a delivery day but delivered a day late.
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Posted 6 years ago
Quality & speed of items to be delivered
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Posted 6 years ago
Maxwells DIY is rated 4.2 based on 3,411 reviews