Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality product at a great price, found 2 major cold spots in first room!!! Thank you.”

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Posted 10 years ago

“Fast delivery and good price for a good product”

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Posted 10 years ago

“Everything went smoothly. Product arrived when I expected and was really well packed.”

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Posted 10 years ago

“Product - which is as yet untried - arrived on time and very well packaged”

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Posted 10 years ago

“Fantastic prices quick delivery thank you”

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Posted 10 years ago

“It said next working day delivery and although 1 item came fast, the next item took 4 days and I still haven't received the last item 5 days later.”

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Posted 10 years ago

“Ordered something on line, didn't get dispatched, had to call to then find out didn't have all I wanted and wanting for the rest. Cancelled order”

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Posted 10 years ago

“Very easy transaction straight forward quick delivery”

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Posted 10 years ago

“Pleased with log basket and quick service”

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Posted 10 years ago

“Goods were easily ordered and delivered very quickly without any fuss or bother.”

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Posted 10 years ago

“I was very pleased with the quick delivery, and the item was well packed in delivery box.”

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Posted 10 years ago

“ORDER 18745---- ON 29TH DEC !!!!!!!!!!!!!!!!!!!!!!!!!!!! STILL NOT RECEIVED !!!!!!!!!!!!!!!!!!! YOU HAVE MY PAYMENT !!!!!!!!!!!!!!!!!!!!!! SO I CANNOT COMMENT ON PRODUCT!!!!!!!!!!!!!!!!!!!!!!!!!! PAULINE MALSTER”

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Posted 10 years ago

“fast delivery”

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Posted 10 years ago

“have not receive package yet , so how can I write a review.”

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Posted 10 years ago

“Quick delivery very happy with product thank you”

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Posted 10 years ago

“A little disappointed as although it's a busy time of year the website states if order placed by 4pm then item will be dispatched for next day delivery. I called in the afternoon to confirm but got answerphone. Left message but no returned call. Placed order anyway but item not dispatched until day after so didn't arrive in time.”

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Posted 10 years ago

“Fantastic service - almost instant delivery - thank you.”

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Posted 10 years ago

“No waiting in a phone Q, Very polite and cheerful salesman. Said I would receive my order the next day, and I did (Christmas eve) I would recommend”

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Posted 10 years ago

“I ordered 10 bags of compost on Sunday, the delivery method was Next day. I was expecting to get a notification on Monday saying that my order will be delivered on Tuesday. I have not received any communication and called Monday evening to check, and was told that the compost is out of stock and can be delivered in 10 (!) days for the same next day delivery fee of 24.99! In the meantime, the money was taken from my account even though the goods are out of stock. I find this situation absolutely unacceptable. First, you should not take an order and charge the money for goods that are not in stock. Second, if you put yourself in the situation when stock is not checked at the point of order placement and you offer next day delivery, someone has to check it next day and communicate it to the customer. Third, the delivery charge for the next day and 10 days cannot be the same. Fourth, I was told that my money will be refunded and still waiting - it says in T&C that the refund will be processed in 7 working days - the question is how come you take the money from my account immediately for the goods you don't have but you give yourself 7 days to pay me back? Very bad experience overall.”

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Posted 10 years ago

“Delivery was excellent, next day is next day Goods are good quality, my grandson will be over the moon with his gardening set”

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Posted 10 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews